Types of difficult customers and how to deal with them ~ MAKER MASTERCLASS
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- čas přidán 26. 06. 2024
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I love the last one, "are you sure sir? I don't think you could even WEAR a fursuit"
*tiny squak* (translation) "yes, I want one of myself"
Can I have a timestamp?
9:21
I experienced the number 3 too and they requested a chargeback on Paypal (you can't believe how much it affected me :-O ), but after a long time I won the case :) I don't wish it for any maker :(
I've also experienced some of the others... xD Some I can't count how many xD
Literally the worst :c it’s no fun at all
Mugiwara Cosplay I’ve had a problem with that as well and it is absolutely horrible
@@SkyehighStudiosI'm just starting to make my own fursuits and I'm using kickboxing helmets for the heads, is this ok?
Mugiwara Cosplay am i aloud to say “big oof”?
You forgot every makers favorite: the confused parent that has no clue what they're asking for but their kid wants a suit and by God that kid is gonna get a suit
"Yes my daughter is 12 and she likes how you make dog costumes. She wants following eyes and a moving mouth. I will not pay over 60$ because I can go to Walmart and buy one of these fur heads for the same price."
(Don't you love it when they compare the suits you spent tons of hours making to those cheaply made maskimals?)
I find this one hilarious. They obviously don’t understand to cost of materials and labour 😂
,, my child wants this this and that start now i want it in one week i will pay when its done maybe "
Haha so true. If they just compared your work to maskimals they why don they go buy it themselves?
why Walmart, when they can get it on Wish? XD
Dont.... please.... dont say.... that.... about stripe....😢
Oh noooo i kinda feel bad. Im just so genuinely happy about my fursuit being made that i compliment my maker all the time and i just. Aaa i hope she doesnt think im trying to butter her up!!!
Haha~ as long as you don’t go asking for discounts or anything you’re fine!
Skyehigh Studios okay thanks!~ i know i wont be doing that lol cause i already paid n stuff
I love your pfp
Ur pfp is got teir
How's your suit doing?
a lot of people say that furries my age have very very detailed fursona's but then i'
m just here with my dutch angel dragon with only two colors.
Detailed doesn’t just mean colour amounts~. My boyfriend Baltomire only has three but his marking are a pain! Haha
Ooooh I see, sorry I’m still new to the furry fandom 😅
And I’m over here with my pink and yellow bird with only a pink beak and a large pink stomach area
When I feel I’m good enough at fursuits, I’m going to open up for commissions. One thing I want to do is be open to multiple animals other than the normal cat, dog or angel dragon. I want to do animals like horses, reptiles, sheep, goats and literally any other animal.
That’s kind of all makers jobs haha, you wouldn’t be doing much unique unfortunately~ all makers make all species, they’re just not as common to have commissioned
Imagine you get a commission for ralsei from deltarune
@@YoudonknowwhoIam i wonder how fluffy boi would turn out. Also yay fellow BFB and Undertale/deltarune (imma just assume ur a fan maybe not tho) fan :D
Kaylee pup I am! When I get better I’m going to have a go at an asriel or Susie!
Tbh I only make mythical creatures and sometimes real animals 😂
I am definitely No. 5 the “want it all”. So instead of burdening a maker with my ludicrous demands I’m making my suit myself.
I'm under 18 but when I'm messaging someone I don't have bad grammar and make the message seem like I'm 5 years old.
Hmmm. Idk how that happens lol
same 15 know how to spell but i type like i'm 5
@@tomasthefurry4325 I type like I'm 11. That's because I am.
@@kellygross5606 yes. logic!!!
Lmao I’m under 18 so when people open up commissions I just compliment them instead of stuff
Edit: I remember a time I made a fursuit for someone and since it was not so good, I charged $100 for it. Cheap, right? Before I started furring it I remembered them of the price and they asked if they could pay only $20 for it... I disagreed, they canceled so I furred it but for my own character
Good on you for staying firm!!!
People can really underestimate fursuit prices lol. My friend thought a full professional suit would be 70 dollars
Good for you x3
@Milk Man I’m sleep deprived so that made me laugh harder than it should have-
Can you do art commissions as a so called “twelveie”
2:42 You should've renamed it to "3: The Karen."
Normies 🙏 Furries
^
I
Ripping Karens
a new one
The way she broke character when she said “how dare you!!!” Was the funniest thing
This s usper helpful with running my own fursuit making business. Thanks for the information, Skye. Love ya!
I’m glad you found it helpful! 💙
7:13
almost spat out my milk that reference was brilliant
Ikr
3:10 XD you nearly broke character which was adorable
When i here Ghost all i can think of
"GHOST BUSTERS OPEN UP!!"
😂
GHOST BUSTERS!
me watching this even though im not a fursuit maker: yes this will help me immensely
me but im a maker who doesnt take commissions
I've had a custmour that asked for wips like every day and I kept explaining I had other people's I was working on to. I've also had difficult customers that kept saying the ears was wrong as I changed it a good 10 times before I was like. Dude, I can't do anymore. We came to a deal in the end ha. I also had a customer asked for wips almost every day and I explained some days I had college. They even asked on them days. When the suit was done and I sent it of. It was amazing. They used it for comic con. And as soon was comic con was over. There was problems with it and demanded a full refund. I offered to fix parts (that I knew they broke, you could tell from the photos) and they just blanked me after..
If they buy it, it's theirs. Not yours anymore. They have to deal with what they did to the suit. Have a great day! :)
How broken was it cuz like, first as this person said 👆 it’s theirs now not yours so they have to fix it and second, if it’s only a bit broken (the ear bent or a bit of fur is falling off) then they don’t need a full refund
@@That_Cheese_Toastie somehow the whole shoe fell out on both the feet, not through the bottom but through the hole at the top?!? That didn't make any sense. You could just tell from the photos where the foam was ripped from them trying to take the shoe out
I’m a Fursuit maker, my friend ( Who I don’t trust) asked me what I do for a hobby, I told her that I make fursuits, then SHE HAD THE AUDACITY to ask me for A FREE FULL FURSUIT WITH So many patterns and colors that I can’t do it, I said “ No,” then she just disappeared, she u friended me.
Immediately when I saw the title of this video I thought:
“Alternate title:
How to deal with Karen customers who want fursuits”
( except for the child one )
Honestly I love your suits I promise I’m not buttering you up or whatever it was. I just started watching you and haven’t been able to stop. You’re amazing!! Keep it up, girl!!
Thank you so much 💙
OMG OMG OMG SHE REPLIED!!!
I feel so loved! ☺️
i'm not even a commissioner i'm just here for your skits because they're super funny.
AAAY! technically I made it into a video xD yay my bean! Also good info.
Hahaha yes you did!!
Hey Skye! Thanks for the insight. I just finished my first partial and your tutorials were an integral part of that. You’re awesome.
I’m glad I could help you!!
If you're going to shower your maker with praise and confidence do it because you mean it. Not because you want a discount.
I just ordered a slot for my first fursuit -- thank you for showing me how to not annoy my suit maker!
Yessss terms of service are legally binding, I JUST had to deal with a customer who wanted refund after no communication for seven months.
They are~ if you haven’t said you’ll refund them, they can’t do anything, stay strong my dude 💙 💪
Skyehigh Studios oh yeah my tos states no refunds, so I won the PayPal appeal.
I once had someone that was a friend of an ex who commissioned me for my art. I spent 3 DAYS on this since I’m not the greatest on digital. I am done, and he called me a skank, whore and was really mean. I broke down and now I have no confidence in my digital art 😃
For real though, don’t do this. These types of people are shitty and deserve to rot in hell. Especially if they do it to someone who has self esteem problems like me ;-;
Back on 2012 - 2013 my main problem was the Copycat kind, I got people asking me to make since DHC, Mixed Candy, Onefurall and Clockwork creature, they basically asked me to make everyone else style, even Second Life-life avatar style, but not my own! 😅
But so far since then I've been very lucky with the people that come over me to ask stuff, here and there I still got someone asking for a cheap fursuit ( $100 USD ) but lately even this ones vanished from my emails and chat! ( thank god ♥)
Boi, I'm in for a bumpy ride then once I get started-
I eventually want to make fursuits professionally but I'm going to make my personal 'sonas into suits first for practice. It'll give me something to do as a stay-at-home mom when I'm done with daily routines and such.
I ordered most of my fursuit parts from different sellers. I always gave them compliments just because I'm a nice person. I never asked for a discount or anything lol. I just like to make other people feel good.
Im not even a teen and designd my entire suit... now i just have to watch myself fail making it
I don’t know who wouldn’t want your style... ITS SO CUTE and toony!
I used to do a lot of commissions for portraits, character drawings and the like, and honestly it seems like you encounter all these types of people no matter what type of art you are into, whether it be painting, drawing, clay sculpting, or fursuit making
Honestly I think the WIP update requests are valid as hell. You're paying thousands of dollars on your suit, you wanna make sure it's exactly how you want it. Updates are so important.
I'd say ask for it once a week at the most...
Thats a good profile pic.
I feel like two day updates is good, but she's referring to every few hours
@@thetester1158 oh i see, in that case definitely too much
@@drowsystag46yearsago5 Ok, glad I could fix the confusion
I’ve always wanted a fursuit but I can’t afford one..
dang it
Make one! I have made 2! Working on the 3rd one now!
Super Space Univerze I would, and I’ve actually prepared to! But my parents don’t know about the fandom, and I still don’t have enough to afford the materials. I also don’t have any skill 😂
Same
And I'm 12 (13 soon) ... And my parents dont think its for cosplay...
Time to wait for another 5-10 yrs :D
Make one!be creative!
@@CoryXVbloom That's a good idea, bur, sadly, its still expensive. TwT
Number 6 was my most stressful customer. Despite the fact I promised her head would be done within four weeks I still got multiple messages a day asking for WIPs. I went out of town for a weekend and got back to 30+ unread messages completely freaking out about me not responding. Basically the messages were "hey, any progress today? Hello? WHY AREN'T YOU ANSWERING ME? IM STARTING TO THINK THIS IS A SCAM. IM ASKING FOR A REFUND ON PAYPAL IF YOU DONT ANSWER ME RIGHT NOW." Even though I'd sent her multiple photos of the head half furred by that point...most people wait months for makers to even start their suits, this girl was outraged it took 4 weeks to get the finished product
Yikes
Fantastic video, and frankly excellent advice that can be carried over into many fields of work.
Off topic, just found your channel, love you, and what you do. Your a real joy to watch. ^^
Thank you very much! I’m glad you enjoyed!
Ok, so my cousin has this one costumer that if one detail isn't PERFECT then the costumer just starts being rude and making threats so that makes my cousin really sad and then he tries his best and then the costumer just keeps being rude until my cousin finally gets it done the way the costumer wanted it. Then when he ships the suit to the costumers house. He crys because of all the names the costumer called him so... Pls tell me how to deal with them so i can tell him. ❤❤❤❤
He needs too be firm, call be names? Bam your not getting a fursuit payment cancelled.
And some accept payment plans to help you to afford their work because it is understandable that not everyone can drop a large deposit on a suit all at one time but customers need to understand that most artists will not take a risk by buying materials and starting on your suit until your payments reach a certain point because they have to eat and pay bills and care for their families too and thats the whole reason they make these commissions is to make a living not to go bankrupt and lose passion for the business because of financial distress so just be understanding if they don't start on your suit until a certain amount is paid
Helpful for when im starting my fursuit business, thanks! :D
My pleasure! 💙
Wish ya luck bud!
Hope many people will commission u when u start ur business ^^
Thank you sky! I know what to expect!
Question
If someone doesn't have a ref sheet
Can you ask the maker to let his imagination go loose?
Hi, Baltomire here!
Absolutely you can. That’s called artistic liberty~. I know Skye usually gets an artist to help design the character and then gets it approved by the commissioner, so they end up getting a ref anyway~
Awesome! That’s great to know thank you ^^
Skye: 8:16 *Tells the audience to be polite when you cannot make a certain style of another fursuit maker’s.*
Also Skye: 8:14 *No.*
You should sell a base or partial on Etsy! They usually get sold out pretty quickly depending on the quality, and your suits are cool, so it would be more money fast!
Dont forget the Nit Picker. The one says the work looks fantastic, you send it. Then they complain about petty things like, glue used, thread colour, type of lining, perfect symmetry. (PS, not even YOU are perfectly symmetrical, let alone animals. We are artists not machines!!)
Sky: your suit is 2,000 dollors
cheap skates: HOW ABOUT 60
Sky: no.
No one:
My dad when I was 7: 7:13
Oof
LMAOOOO
There's one guy I know who is a commission Miniature painter, and he had a guy who he thinks might have been a drug lord. The guy completely vanished a year ana half ago, and now the dude has no idea what to do with the minis.
Now I’m scared to give compliments
Wait did u make ur suit I’m new and a new fan!
Ps.♥️love ur suit!
6. Im like a clock watcher, and im still waiting for my fursuit almost going on a year, and its just a partial suit
That’s pretty standard depending on who your maker is~ queues are a thing after all :P
Omg no.10 is so annoying! Like they just want you to replicate another makers style, it's a little insulting as it feels like they are disregarding your style. Even picky customers can be quite annoying too, or ones that ask a ridiculous amount of questions,,, like a few questions is okay but when they ask questions about tiny things it can be alot to handle..
I have been lucky enough to be offered free art from artists for exposure and free advertising and from some just out of kindness but i will always try to give them something out of appreciation for their work and their kindness when they don't have to offer me anything
I can just imagine how much fun this video would have been to make.
I love when kids say there 18, sometimes they need to be like 13 but there like, I’M 18!!!!
If you want a specific feature, like a shorter snout or type of tail, would it be ok to send your maker ref pictures from other makers just to illustrate the kind of thing you're trying to explain, or does that fall under asking for a different maker's style? I got a small dog sona and if I were to suit, I'd want a shorter snout on her, but I don't see a lot of canine suits like that, and would wanna make sure my maker didn't have to revise too much to get what I wanted 😅
0:36 yass I love invincible ncs release!!!!
This really helped give me more insight about customers who try to take advantage of fursuit makers or commissioners in general. I usually have strict rules for my commissions and policies like no refunds or choose wisely before making a decision.
Can relate, so freaking hard.
THANK YOU.
I've been wanting to do commissions for a while now, and I'm starting to practice art. This video is really helping to plan things out!
Me I am going to show the maker what my idea is and then pass the options on good faith to them. If i can get Skyhigh to make my suit I trust in there judgement to make it look amazing.
I love Skyhigh Studios Work and look forward to having the chance to work with them
The twelvie is not like me stoppppppppppp XD that killed me
Number 2 is why you make sketches of how it would look
Oml I got a twelvie who said she was 48 and wanted a digi suit. she stole her moms ID.. then her mom got a hold of her phone and told me all about how she was lying, the kid got their phone back and said “sorry that was my brother” messaged me a month later asking for a partial I was like NOPE
This is super helpful and super relatable!!! People like to flip around my tos
I’ve had clock watchers too especially when I’m slammed with commissions they ask for a wip every hour of every day
Ugh 😑
I am glad to find this channel and hope to make fursuits
"I want eyebrows like pocari roo" pocari was made by Morefurless and they trademarked the movable eyebrows sooooo no.
They did not, lots of makers offer them
XD
I make fur suits for people and I get a lot of people that say “I’m not going over 100$ it’s just a suit I can get at Walmart” I once went 18 days with no sleep to make someone’s super specific suit, I got it done but I ended up having to go to the hospital because I wasn’t eating nor sleeping because I didn’t wanna disappoint them because I have really bad anxiety I even need a service dog so when people say they won’t go over 100$, they won’t go for the price I say and they say they can just buy it at target or something when I work really hard on them!! So when people say that it really hurts customers have taken advantage of my anxiety after I tell them with stuff saying “I’m gonna be really upset!” Or “that’s not enough quality for this price your not really good so this price is better.” To the point my mom has to sit with me and tell me if there taking advantage of me, even my service dog would notice!
Aw you work so hard ! I just finally found my fursuit maker who was so sweet and I just paid him 380 dollars! Which i think id amazing, I didnt butter him up or anything he was just being so nice. Im so excited eeek!
Amazing video I love you so much and I love your suit and your style!!!!
Happy Halloween from yesterday (cuz Halloween was yesterday) 🐴❤️
Thanks for the video! 💯😎❤️
I’m twelve and I do fursuit commissions and I didn’t no how to deal with some customers so thank you!!!!!
You seem cool, wanna be friends?
(Not there to ask for a free suit, I looked at the people you subscribe to)
Ok I'm busting my gut so hard right now on the Twelvie skit 🤣🤣🤣 it's funny because it's so true. Some kids today really believe all adults are stupid. Great job!
Hi everybody! I'm new to the fandom, like 3 months new. These videos make it seem as if I could scratch together my own suit. Just a head specifically. I don't know how to sew, bad with matching colors and knot very artistic! Am I biting off more than I can chew?
Not a fursuit maker but a digital artist. I hated to work for a company and also accept commissions from companies because they were all these kinds of costumers exclusively. It was absolutely hell and I started to really hate to be an artist until I met the furry fandom and I decided to make art for them and woah, all of the sudden a lot of costumers who appreciate my work and style :O
Great tips you're giving by the way, these are all the correct ways to deal with these kinds of costumers, I also had to learn the hard way!
well hopefully in 2020 I can commission you for a fursuit because by then I will have enough money saved up and finally have midnight be midnight
Rodolfo Da Silva Garcia lmao
2020 anyone?
Wellllll
@@zenitsu_the_dorito2402 Yes, the dreadful year 2020! we all live in it now :(
How's it going?
I’m becoming a fursuit maker and these tips are helpful
And I am the butter spreader. But I do not request special treatment. I just love the makers.
!!BONUS!! "How dare youuuu!!!" Starts chuckling you couldn't help it could you.
Just wondering what is an acceptable time to start asking for updates? I bought my suit and I asked like once a week 😬 I feel like I was sorta asking too much lol, also I deal with the ghost so much! Especially with dino commissions most of the people commissioning/ trying to commission were minors, there were some people that bought the quote item and then asked for a mini partial when the quote price was base price 😫 that was such a pain, they said I was fraud when I clearly said contact me before buying and do not buy CLEARLY in the description. I just gave them a refund because I’m not about to deal with a whole court case
Depends on your makers turnaround time and what they say~
You forgot a very important one. the creep aka a customer that flirts with you...
This mostly happends with art commissions of an adult nature tho
that end was 👌🏻
Dude I love your fur suit.
When I was 10, I really wanted a fursuit. so I asked my dad if I could get one. He said maybe and my child brain reconstructed it as a yes.
So I asked for my dad's email so I could contact the makers. (The makers were "Mugiwara Cosplay".)
I contacted them without reading that commissions were closed...
This is really helpful! I'm starting my own fursuit business and I think it's good to know what people can try to do. And another thing too, what happens if your making suits and your under 18 and people don't take you seriously. Can I get someone else like a friend that's older than me to deal with product pricing?
Honestly, I started fursuit making before I was 18, as did LazyLupe and Wild Dog Works, Creature Costume Creations, etc. a lot of people do. Most people who commission you will not know your age unless you tell them, so I don’t see a reason why that should matter~
What if your only 13? This might be a problem but hopefully no one will suspect anything cause I'm super tall. And how long did it take you to start getting, well, "good" at fursuit making? Also love your videos ❤️
THE "no" IS SO FUNNY IDK WHY XD
8:03 moldy Colour bark 🥺🗣️🗣️🔥
I'm not a furry, but its hilarious hearing everyday things about furries...
What a cute birb!!!!
They are a lot of money but... people spend so much time and put so much effort into their fur suits so if you are going to buy a fur suit from someone and then think the price is way to much then think about all the time and effort they have put into it :)
Thank you sky this helps as I just sold my FIRST COMMISSION :D
honestly, i'd be happy with any fursuit that looks like my fursona-
i wanna make a fursuiit so bad but i cant lmao
0:45
*Vietnam flashbacks to grade 7*
I dont see a problem with staying firm with your prices you have to make a profit and if the person truly wants a high quality suit made with your style than they should accept your price and save up until they can afford a commission from you because you have to make a profit as this is your livelihood not just a hobby and you need profits to continue making suits and to be able to live your life. Artists dont work for free. And on top of that ive found dozens of makers whose pricing was more than fair if not an incredible bargain for the quality of their work so if you are inpressed by the quality workmanship of an artist tips are very appreciated and can really help to assure an artist that they are doing great for their customers and helps them to feel inspired to take more commissions and grow their business as well so positive feedback can definitely help an artist as well
Hey i love your tik toks and content :3
The dislikes on this video are most likely the people who do things like this 😂
I like Ino’s and your style the best
I'd really want to comission a fursuit (I'm not even a furry - I just really want a costume/fursuit because they're awesome lol) but there's no way on this earth I could afford one lol. I'd want to make one//something similar (as in a cosplay in the style of a fursuit) but I don't have the skills or enough money to get the materials
LMFAO I’m 12 and the twelvie had me wheezing 😭
This is such a 2019 ahh comment
Both of these comments are very 12 year old.
"Hi I am 21 can I please have a black fox with wings and her name is shadow luna claw and shes a princess thats all powerful and a demon." -actual request i have seen
Hi skyehigh studios! If you see this, I’m a big fan! I love furries but I’m too young, when I’m older I really wanna do furry conventions! I’m also working on my first fursuit head and I used your tutorial! Also ty for that tutorial! It helped me so much!
4:58 THATS MEEEEE 😎
This was really useful I will commotion my first ever furauit in 1 month and now I know how NOT to be :D so thank you