Revolutionising Service Organisations (Final): How to Roll Out Transformation Programs!
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- čas přidán 21. 08. 2024
- Struggling to roll out effective change within your organization? In our final episode of the revolutionizing service organisations Arash Arabi and Kon Soulianidis talk about the approach taken by the Vanguard Method of systems thinking to implement transformation programs.
In this video we will discuss:
✅ The Model Office: A scalable way to pilot changes and transform your organization incrementally, one team at a time.
✅ Job Two: Continuous Improvement - Empower employees to go beyond tasks and identify breakthrough opportunities, fostering a culture of innovation.
✅ The Two Rules: Break free from traditional limitations and experiment your way to success, navigating change management with agility. There are only two rules: 1) Don't break the law, and 2) Don't Change IT initially, everything else is on the table.
✅ Technology as an Enabler not a Driver: Leverage technology to streamline workflows, remove complexity, and support your change management efforts.
Discover how the Vanguard Method can help you achieve:
✔ change management in large transformation programs.
✔ Improved customer experience
✔ Increased efficiency
✔ Empowered and engaged employees
✔ A culture of innovation
Ideal for leaders and professionals in service organizations, this video equips you with the tools and strategies to:
- Break down silos
- Boost team #collaboration
- Drive continuous improvement #kaizen
- Effective #changemanagement
- Deliver exceptional #customerservice
- Build a #customercentric #organization
Really powerful talk, enjoyed it