Just purchased our Riverstone 39 RKFB and started looking around social media for information. Nice to see some of the great things and information as I get used to ours. Trying to get a tech out to look at my ice maker water line as it appears to be leaking.
I am glad to see this Q&A, not happy with some of the responses but at least they showed up and tried to answer. I think if Riverstone wants to really bring their group together maybe they should sponsor something like this in areas of the US/Canada. They may learn a lot and the owners as well. Should make it a event that maybe techs from Riverstone can be there to try to address and or fix the problems. That would win the hearts and minds. But I have heard a lot in this rally and a you tube event (maybe the same one) about upcoming changes. They seem to be focused on saving the company more money (share holders earn more) or adding items that gives them more return, not so much on value to the buyer. The prices are not going down despite the the lower material costs now, and the elimination of options, or unable to option out items someone does not want. I have heard for example if you do not want a dishwasher you maybe able to eliminate it but no credit? Soon you will not be able to "build a unit" only here it is, take it or leave it. Car manufactures are also doing this. I suppose they save a lot money not offering options but the price should be adjusted for the savings. The old saying, lots of excuses to raise prices, none to reduce them... I do believe Riverstone is one of the better built units, I was sold on them a few years ago when they were affordable but they have eliminated options, floor plans I liked and made other changes that reduced cargo space to give more ceiling height. The builds now are over $50,000 over my first built quotes in 2019 and 2020. I am waiting to see where they go. Please update your factory tour video's. Thanks.
Thanks for posting this video. A lot of important questions asked that seem to have a lot of due-outs. As Troy asked, are these rally’s only for customers of Bills Happy Camper?
So if I had a question about RiverStone, does anyone know who I would send an email to Nick or someone who would able to answer this question? Does anyone know why they choose the tank sizes they used and didn’t make the water tank bigger than it currently is?
Hi Nick, I noticed you didn’t make mention of that your putting three heat pumps instead of just one and the 2025s. Is that still true one other thing I seem to have a real problem trying to find a floor plan that actually puts a pull couchin the entertainment area. It’s always that little loveseat garbage. Are there any plans to put the full couch in anytime soon or can it be done in order that way?
Just purchased our Riverstone 39 RKFB and started looking around social media for information. Nice to see some of the great things and information as I get used to ours. Trying to get a tech out to look at my ice maker water line as it appears to be leaking.
Keep us posted!
Thanks for recording Nicks Q&A. We unfortunately could not make the rally this year.
Sorry you missed it!
I am glad to see this Q&A, not happy with some of the responses but at least they showed up and tried to answer. I think if Riverstone wants to really bring their group together maybe they should sponsor something like this in areas of the US/Canada. They may learn a lot and the owners as well. Should make it a event that maybe techs from Riverstone can be there to try to address and or fix the problems. That would win the hearts and minds. But I have heard a lot in this rally and a you tube event (maybe the same one) about upcoming changes. They seem to be focused on saving the company more money (share holders earn more) or adding items that gives them more return, not so much on value to the buyer. The prices are not going down despite the the lower material costs now, and the elimination of options, or unable to option out items someone does not want. I have heard for example if you do not want a dishwasher you maybe able to eliminate it but no credit? Soon you will not be able to "build a unit" only here it is, take it or leave it. Car manufactures are also doing this. I suppose they save a lot money not offering options but the price should be adjusted for the savings. The old saying, lots of excuses to raise prices, none to reduce them... I do believe Riverstone is one of the better built units, I was sold on them a few years ago when they were affordable but they have eliminated options, floor plans I liked and made other changes that reduced cargo space to give more ceiling height. The builds now are over $50,000 over my first built quotes in 2019 and 2020. I am waiting to see where they go. Please update your factory tour video's. Thanks.
This was a private event that Bills Happy camper hosted and Nick from Riverstone made an appearance.
Thanks for sharing this! Good stuff.
Glad you enjoyed it!
Yes, this is for Bill's Happy Camper's customers
Correct!
Thanks for posting this video. A lot of important questions asked that seem to have a lot of due-outs. As Troy asked, are these rally’s only for customers of Bills Happy Camper?
Yes and yes Bill started this last year for all his riverstone customers. Its a great 3 day event.
So if I had a question about RiverStone, does anyone know who I would send an email to Nick or someone who would able to answer this question?
Does anyone know why they choose the tank sizes they used and didn’t make the water tank bigger than it currently is?
NIck would likly know that but I dont have an email for him.
Is the rally only for people who purchased from Bill's?
Yes, Bill started this last year for all his riverstone customers. Its a great 3 day event.
Hi Nick, I noticed you didn’t make mention of that your putting three heat pumps instead of just one and the 2025s. Is that still true one other thing I seem to have a real problem trying to find a floor plan that actually puts a pull couchin the entertainment area. It’s always that little loveseat garbage. Are there any plans to put the full couch in anytime soon or can it be done in order that way?
To my knowledge, they now come standard with 3 ACs with heat pumpd as of 2024.