How to Handle TOUGH Patient Questions!
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- čas přidán 17. 10. 2016
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Dentalelle Tutoring is an online tutoring web site for dental hygiene and dental assisting students. Andrea Twarowski is the owner of Dentalelle and has been tutoring for 12+ years. She currently works part time as a clinical dental hygienist and advanced skills as a restorative dental hygienist. Tutoring is teaching is her true passion!
Visit Dentalelle Tutoring @ www.dentalelle.com
i love listening to your talks! You are so energetic, informative and fun! Also, you looked pretty just like Julia Robert. Are you related to her? Julia Robert once wanted to be a dental hygienist! Thank you for making these video!
I love this video! I would love to see more of these 👌
How would you answer patients asking for why they need x rays, fluoride, perio charting, etc?
Hi Andrea, you talked about how you handled a tough adult patient by talking to her about your 13 years of experience and that you've never had it happen where the pt feels pain during a polish; but, could you please explain a scenario on how a new 20-year-old, young looking Certified Dental Assistant like me (who is working at her first Dental office) can talk to a tough adult patient? Given that, it's a new experience for me and that it's my first week of working there.
Hi Andrea, how do you answer the question. How long do you have as a DA?
Hi Dentalle, I'm from Australia studying dental assisting. I love your tutorials they are so helpful. At the moment I'm confused with dental charting. Do you have any tutorials on charting?
wat if patient is anxious about the treatment or dont want to get it done how i can make patient comfortable
What was the toughest patient you came across?
Your facial features remind me of the lady in the movie Pretty Woman. Julia Roberts is her name.