Joanne Chang and her Flour bakery empire | Bold Types

As the chef-owner of eight Flour bakery cafes and the modern Chinese restaurant Myers + Chang, Joanne Chang is constantly on the move. She oversees a staff of several hundred employees, spends time on the line at her restaurant, and is often shuttling between bakery locations to ensure every pastry or sandwich meets her expectations.
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The interview is a great read on how businesses grow and create opportunities for workers. You must trust others to enable that growth.