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Hi there! We strive to reply to all emails within 24 hours, but occasionally, technical issues can prevent emails from coming through. Could you please resend your email? Thank you for your understanding.

I'm sorry to hear that you're experiencing issues with the new app. If you have specific feedback, please let us know so we can work on improving your experience.

Sent a new camera to replace my defective one would not work on either app emailed them for help no response

If you have any questions, you can contact us via Live Chat or email us at support@green-backyard.com. Please kindly provide your email address.

You can find Smart Alarm in General Settings. green-backyard.com/pages/how-to-enable-birdhouse-cameras-motion-recording/

Download from official site: obsproject.com/download

You can download the software from its official website and find the tutorial there.

green-backyard.com/collections/bird-box-camera/products/wireless-bird-box-camera/

Of course. You can watch birds live wherever you go!

Thanks for your comment! If you're interested, please subscribe to our channel.

FYI, this bird feeder camera is not on sale on Amazon, only available in our online store.

You'll also need to install OBS Studio on your laptop. View the tutorial here: czcams.com/video/uTqk_CYe5qs/video.html To live stream on CZcams, it's highly recommended to choose a camera with a network cable connection. green-backyard.com/collections/watch-on-smartphone-tablet-pc/products/outdoor-poe-wired-ip-bird-box-camera/

Of course, it can stream 24/7 on CZcams! You can watch this video 👉czcams.com/video/uTqk_CYe5qs/video.html

All cameras are supported.

Aus diesem Grund empfehlen wir den Kunden, die Tages-LEDs nur tagsüber einzuschalten. Die Infrarot-LEDs schalten sich bei schlechten Lichtverhältnissen automatisch ein.

Hi, we've launched our official app for iOS and Android systems. It's ads-free and you don't need to pay monthly subscriptions for cloud storage. Support SD card storage up to 512GB (Sandisk A1). Feel free to download👇 iOS: apps.apple.com/us/app/green-backyard/id6453694326 Andriod: play.google.com/store/apps/details?id=com.nvictech.greenbackyard&pli=1

No worries, we've developed some cameras that you can watch on TV. green-backyard.com/product-category/tv-viewing/

@@Green-Backyard I bought this one no phone or wifi needed czcams.com/video/d0qXRhA_KT0/video.html

That's a trail camera and you cannot watch live feeds remotely.

Righer here👉green-backyard.com/collections/bird-feeder-camera/products/smart-bird-feeder-camera/

Cloud storage is not supported as it'll generate monthly subscriptions but we want our app to be totally free. The infrared LEDs will automatically turn on in low-light conditions. However, you can schedule or turn on the daytime LEDs manually on the app.

@@Green-Backyard thank you.

My pleasure!

@@Green-Backyardso there is a built in LED spotlight we can use under low light or at night ?

Yes, but we only recommend using it during the day. Opening it at night may interfere with nesting birds. But we installed the infrared LEDs that automatically turns on at night.

Blij dat je het leuk vond!

Thanks! If you're interested, you can find more information here: green-backyard.com/collections/tv-viewing/products/wifi-bird-box-camera-with-wifi-nvr/

Yes, but the distance from the outlet to the nest box should be kept within 50M or you experience a voltage drop.

To find the RTSP URL for your camera, you need to find the IP address first. Open up VMS, go to Device Manager, and then note down the IP address of your camera. It will look something like 192.168.1.9, though it won't be exactly the same. Now, you need to convert the IP address into a RTSP stream. You can use this: rtsp://x.x.x.x:554/user=admin&password=&channel=1&stream=0.sdp?real_stream (Replace the IP address to your camera and enter the password if there is any. The default password of the camera is empty.) We have a video about how to live stream the bird box camera to CZcams: czcams.com/video/uTqk_CYe5qs/video.html

Thanks for your comment!

Glad you liked it!

Not AP mode, you should choose “DEVICES IN THE LAN” instead.

Hi, to connect the camera to your home network. It would help if you connect its receiver (HDMI converter) to your router using an Ethernet cable. Please refer to the tutorial here: czcams.com/video/H43bozlROao/video.html

You can connect it directly to an external 12V battery using the 12V battery cable, or power it with a solar panel, but a solar charge controller must be included to regulate the voltage and prevent overcharging. 12V battery cable: green-backyard.com/collections/accessories/products/12v-rechargeable-battery-connection-cable-with-battery-terminal-clamps/

Sie können die Halterung um 90° drehen, um den Eingang des Vogelhauses zu beobachten. Detaillierte Anweisungen finden Sie in diesem Video: czcams.com/video/xZ-XPc_MSaQ/video.html Da diese Kamera außerdem wasserdicht nach IP66 ist, können Sie sogar eine L-förmige Halterung verwenden, um die Kamera zu montieren und Vögel einzufangen, die in den Eingang fliegen. green-backyard.com/de/collections/zubehor/products/l-foermige-halterung-fuer-die-nistkasten-kamera-montage/ Lernprogramm: czcams.com/video/SQxd0t6-kjs/video.html

@@Green-Backyard da hab ich wohl vergesse zu sagen, dass ich einen anderen Nistkasten habe, wo die Kamera bereits fest verankert ist … aber danke für die Antwort 😊

Erwähne es nicht. Wenn Sie Fragen haben, können Sie gerne einen Kommentar hinterlassen. Und Sie können uns jederzeit per E-Mail erreichen.

Please refer to the instructions below to download the files from the SD card to your computer. green-backyard.com/how-to-read-the-recording-files-on-micro-sd-card-by-using-pc-computer/ If it doesn't work, please feel free to contact us at support@green-backyard.com. We'll get back to you asap!

Ich entschuldige mich für das Problem, aber wir wollten Sie nicht enttäuschen. Sollte das Problem weiterhin bestehen, wenden Sie sich bitte schnellstmöglich an unser Support-Team. Unser Techniker hilft Ihnen bei der Problemdiagnose und wenn die Kamera tatsächlich defekt ist, können wir Ihnen schnellstmöglich Ersatz zukommen lassen.

With our official app, connecting is like a breeze! This WiFi bird box camera features a plug-and-play setup and you can easily share the videos with your family and friends.

Yes, this WiFi bird box camera can be powered by 12V DC, battery, and solar power. For more information, please refer to the instructions here: green-backyard.com/support-portal/wifi-bird-box-camera/installation/2-1-1-solar-battery-power-camera/

Bedankt dat je ons volgt! Wat een eer!

It works with the SanDisk A1 MicroSD card. Please note that compatibility issues may occur when used with other brands of 128GB SD cards. green-backyard.com/product-category/micro-sd-card/

Vielen Dank für Ihren Kommentar! Wenn Sie Interesse haben, folgen Sie bitte unserem Kanal.

You can follow the instructions below to sync the time: green-backyard.com/pages/how-to-set-birdhouse-cameras-time/ If it doesn't work, please feel free to contact us at support@green-backyard.com.

Vielen Dank für Ihren Kommentar! Wenn Sie Interesse haben, abonnieren Sie bitte unseren Kanal!

Hello, stock is available except in the UK. If you have more questions, please feel free to email us at support@green-backyard.com.

Currently, the daytime LEDs are only available in model #4901-18.

Thanks for your appreciation!

Thanks for your comment! If you're interested, you can take a look at our website. We have launched various kinds of nest box cameras for wildlife observation. green-backyard.com/product-category/watch-on-smartphone-tablet-pc/

You can find it in "Device Manager" (3:33).

Yes, you can use the camera's internal WiFi. Please follow the instructions here: green-backyard.com/support-portal/wifi-bird-box-camera/installation/2-7-1-activate-cameras-wifi/ For your second question, the SD card will automatically overwrite when it's full but you can save the recordings to your phone. green-backyard.com/pages/how-to-download-bird-box-cameras-recording-files/