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2) Handle complaints
Demonstration of effective complaint handling.
zhlédnutí: 14 360

Video

2) Excellent service
zhlédnutí 8KPřed 10 lety
Demonstration of excellent customer service.
1) Cross sell
zhlédnutí 13KPřed 10 lety
Introduction to the concept of cross-selling and objective of the video.
2) Cross sell
zhlédnutí 25KPřed 10 lety
Demonstration of effective cross selling.
1) Excellent service
zhlédnutí 1,1KPřed 10 lety
Introduction to objective of the video.
3) Cross sell
zhlédnutí 677Před 10 lety
Recap of key points of cross selling.
5) Bad service
zhlédnutí 647Před 10 lety
Recap of key points: Dos and Don'ts.
3) Excellent service
zhlédnutí 1,7KPřed 10 lety
Recap of key points of providing excellent service to a customer.
2) Bad service
zhlédnutí 3,5KPřed 10 lety
Impact of poor customer service.
3) Handle complaints
zhlédnutí 6KPřed 10 lety
Demonstration of effective complaint handling with reinforcement of key soft skills.
2) Upsell
zhlédnutí 12KPřed 10 lety
Demonstration of effective up selling.
1) Handle complaints
zhlédnutí 1,9KPřed 10 lety
Introduction to the objective of the video.
4) Bad service
zhlédnutí 1,2KPřed 10 lety
Comparison of two scenarios to emphasize what makes up good customer service.
4) Handle complaints
zhlédnutí 2,2KPřed 10 lety
Recap of key points of complaint handling.
1) Upsell
zhlédnutí 2,7KPřed 10 lety
Introduction to objective of the video.
3) Upsell
zhlédnutí 258Před 10 lety
3) Upsell
2) Good service
zhlédnutí 3,6KPřed 10 lety
2) Good service
1) Good service
zhlédnutí 441Před 10 lety
1) Good service
1) Bad service
zhlédnutí 984Před 10 lety
1) Bad service
3) Bad service
zhlédnutí 4,3KPřed 10 lety
3) Bad service
3) Good service
zhlédnutí 176Před 10 lety
3) Good service
1) Service of desert
zhlédnutí 990Před 10 lety
1) Service of desert
2) Service of food
zhlédnutí 1,3KPřed 10 lety
2) Service of food
1) Service of food
zhlédnutí 1KPřed 10 lety
1) Service of food
2) Service Of Desert
zhlédnutí 1,3KPřed 10 lety
2) Service Of Desert
4) Service of food
zhlédnutí 981Před 10 lety
4) Service of food
4) Service non alcoholic beverages
zhlédnutí 4,3KPřed 10 lety
4) Service non alcoholic beverages
5) Service of food
zhlédnutí 818Před 10 lety
5) Service of food
2) Service of soup
zhlédnutí 7KPřed 10 lety
2) Service of soup
3) Service of food
zhlédnutí 1,2KPřed 10 lety
3) Service of food

Komentáře

  • @mostafa88820
    @mostafa88820 Před 27 dny

    😂😂😂😂

  • @williamchintu2804
    @williamchintu2804 Před měsícem

    In collection recovery process if you go on giving the time to the user as per their convenience then you won't be getting any collections

  • @malikfaisal7687
    @malikfaisal7687 Před měsícem

    It’s my Personal experience when I was calling in this manner no one ever payed. You have to be authoritative while calling a debtor, or else he/she will treat you like a fool

  • @HabibaZaman-nt5vk
    @HabibaZaman-nt5vk Před 2 měsíci

    Great🎉

  • @globalyoggeeta
    @globalyoggeeta Před 2 měsíci

    good.

  • @princeranju6098
    @princeranju6098 Před 2 měsíci

    Mean while in india collection department u should pay emi now other wise we will take action against you after non paymet of 20 days without any rulse

  • @mariobrosxsuper
    @mariobrosxsuper Před 2 měsíci

    Very Informative 🙏

  • @mariobrosxsuper
    @mariobrosxsuper Před 2 měsíci

    Very Informative 🙏

  • @abhishekghosh7518
    @abhishekghosh7518 Před 2 měsíci

    May I talk to you regarding your car's extended warranty?

  • @excellero9766
    @excellero9766 Před 3 měsíci

    Very stupid. I would never trust anyone telling me that i have won something randomly without even signing up for it

  • @SLGKK
    @SLGKK Před 4 měsíci

    Already i am working banking collection team leader any job opening

  • @jono1911
    @jono1911 Před 4 měsíci

    People who will tell you that u just called on time are one out of 500

  • @adityajha2146
    @adityajha2146 Před 4 měsíci

    Worst call

  • @nelsonartack2223
    @nelsonartack2223 Před 4 měsíci

    I will teach you to sell

  • @gauravjaiswal9202
    @gauravjaiswal9202 Před 4 měsíci

    bc naam to sahi rakh leta bunty?????

  • @sowmyag5600
    @sowmyag5600 Před 6 měsíci

    Yes you have very good patience and good communication skill..very nice video..thank you

  • @GoldenBison
    @GoldenBison Před 8 měsíci

    😅😅😅😅😅😅

  • @truefinetruemomentsteju1996

    He is good

  • @truefinetruemomentsteju1996

    Good

  • @prospermensah4995
    @prospermensah4995 Před 9 měsíci

    Well explained and polite I'm convincing. The customer is hilarious saying l over everything but impossible to purchase all

  • @pavelordonez5352
    @pavelordonez5352 Před 10 měsíci

    do not leave the cap on the glass bottle or any bottle water . not professional nor fancy

    • @vaynakim
      @vaynakim Před 6 měsíci

      nah i definitely want to see my bottled water sealed before hand

  • @allrounderpanda22
    @allrounderpanda22 Před 11 měsíci

    TL nahi maanega itna time dena😂

  • @paltangreenworld2333

    Very Sweety speaking

  • @MdMohin-mf7cp
    @MdMohin-mf7cp Před rokem

    Brie Larson!!!! 😮

  • @MdMohin-mf7cp
    @MdMohin-mf7cp Před rokem

    Brie Larson ?!! 😮😮😮

  • @angeluy2188
    @angeluy2188 Před rokem

    Well, that worked but the accent was horrible, sorry. Almost did not get it. But good job!

  • @paul_the_merciful
    @paul_the_merciful Před rokem

    crazy call.. you don't sell washing machines on the phone

  • @user-nz1xd3uf8v
    @user-nz1xd3uf8v Před rokem

    Really difficult to understand this that accent.

  • @estherdias4270
    @estherdias4270 Před rokem

    If you don't want to talk then pay your f***g bills on time

  • @ernestofelix6734
    @ernestofelix6734 Před rokem

    jessica is really hot.. sexi baby with good legs

  • @dipanjanrajbanshi3744

    Very wasteless job India? please close bpo sector 😢

  • @damtuink2131
    @damtuink2131 Před rokem

    Say "fuck " n you r fired

  • @srmanimation1089
    @srmanimation1089 Před rokem

    Banty 😂

  • @MaryMargaretteWhite-ek5tn

    🤣😅experienced in that. They know what's when I call.

  • @sunilchoudhary946
    @sunilchoudhary946 Před rokem

    Ye to aese bat kr rha he jaise us lady ko inse paise lena he

  • @ALLINONE-pi5lw
    @ALLINONE-pi5lw Před rokem

    I am working in cred in the collection department..is this a kind of joke shown in the video.. there are three types of call for collection.take a loan and don't pay at time then you will be have idea how they will talk to you😂😂

  • @mohanfas794
    @mohanfas794 Před rokem

    bewcoof

  • @shehzadshahofficial

    Good accent communication is rquired first of all....accent is very thick...

  • @mackumar4238
    @mackumar4238 Před rokem

    🤣🤣🤣🤣

  • @md.hafijurrahmanfcgavatadv4886

    Nice to meet you! I'm happy to see the conversation!

  • @cages45
    @cages45 Před rokem

    Absolutely horrendous and massively outdated advice here.take your "training/advice video and delete it, then burn any hard copies and do the world a favour. "Once in a lifetime opportunity" are you for real?! Ha

  • @cages45
    @cages45 Před rokem

    What a load of utter bollocks. First call is the one in 300 of these calls that is still on the line after 10 seconds, there is absolutely no technique in the call just purely robotic and strictly scripted. This is ultimate cringe, they wouldn't have got 3 seconds from me. Beautiful woman though, shame you can't see then in call centre, if you could I'm sure she'd smash her targets. Oh and the line, "once in a lifetime opportunity" haha. Probably the most clichéd red flag on a cold call ever. Jeez

  • @navaneeths8164
    @navaneeths8164 Před rokem

    Ohh velya Karyam aay

  • @himanshubaliyan2613

    Bhai customer service de ra hai kya.. collection karna hai agr tere jaise betha diye na collection me toh loan ka paisa koi ne Dene wala....bhai service nahi dera tu ..usse paise lene hai

  • @ignacio22022
    @ignacio22022 Před rokem

    id hang up..i couldnt understand a damn thing he said.p

  • @sujalk5034
    @sujalk5034 Před rokem

    kitna ch@@tiya bananaa padta hain Bhai

  • @shishirdnath
    @shishirdnath Před rokem

    Was she reading times of india

  • @Sam-270
    @Sam-270 Před rokem

    Collection call not a customer support 😁😁😁

  • @seenuthakur7675
    @seenuthakur7675 Před rokem

    Its not that easy 😉... Comment section is more helpful

  • @jaspreetsingh-pf4mc

    Jhand life