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Rea Ninja
Philippines
Registrace 25. 12. 2017
From EMPLOYEE to EXPERT ✨ Take your career to the next level. Hello, I'm Rea! I help professionals like you get hired and thrive in your career and work environment.
On CZcams, I create videos about career and personal development. I started my career in the BPO industry as a customer service specialist, subject matter expert, and coach, then I eventually became a lead trainer. I left the corporate world after 7 years to fulfill my dream of working remotely.
In 2016, I became a freelancer and worked as a digital content creator/manager. While working remotely, I wanted to have a platform to continue being a trainer and educate people for free so I created a CZcams channel where I housed all my training videos. Fast forward to today, I'm still doing it!
On the business side, I love helping businesses supercharge their brand and increase leads through impactful digital content. I also take on special projects where I help companies start a contact center team in the PH.
On CZcams, I create videos about career and personal development. I started my career in the BPO industry as a customer service specialist, subject matter expert, and coach, then I eventually became a lead trainer. I left the corporate world after 7 years to fulfill my dream of working remotely.
In 2016, I became a freelancer and worked as a digital content creator/manager. While working remotely, I wanted to have a platform to continue being a trainer and educate people for free so I created a CZcams channel where I housed all my training videos. Fast forward to today, I'm still doing it!
On the business side, I love helping businesses supercharge their brand and increase leads through impactful digital content. I also take on special projects where I help companies start a contact center team in the PH.
Becoming a BPO or Call Center Trainer | Detailed Discussion ✨ CAREER CHRONICLES SERIES
In this episode of Career Chronicles, I talk about how I became a BPO / Call Center / Corporate Trainer.
FOR UPDATES ABOUT REA NINJA, FOLLOW:
✅ FB PAGE: reaninja
✅ INSTAGRAM: reagenes
✅ TIKTOK: tiktok.com/@reaninja
✅ LINKEDIN: linkedin.com/in/reaalducente/
INREALITY PODCAST:
✅ SPOTIFY: bit.ly/inREAlity-podcast
✅ APPLE POD: apple.co/3j1PZEX
I BLOG TOO - check it out:
blissfulsnapshots.com
If you like this kind of content, please consider subscribing to my CZcams channel and sharing my videos! :) Thanks so much for watching. See you in the next one! ♥
FOR UPDATES ABOUT REA NINJA, FOLLOW:
✅ FB PAGE: reaninja
✅ INSTAGRAM: reagenes
✅ TIKTOK: tiktok.com/@reaninja
✅ LINKEDIN: linkedin.com/in/reaalducente/
INREALITY PODCAST:
✅ SPOTIFY: bit.ly/inREAlity-podcast
✅ APPLE POD: apple.co/3j1PZEX
I BLOG TOO - check it out:
blissfulsnapshots.com
If you like this kind of content, please consider subscribing to my CZcams channel and sharing my videos! :) Thanks so much for watching. See you in the next one! ♥
zhlédnutí: 512
Video
Becoming a Call Center Agent | Customer Service Specialist ✨ CAREER CHRONICLES SERIES
zhlédnutí 612Před 2 měsíci
Fifteen years ago, I moved to Cebu alone to try working in a call center. I had a relocation compensation package with a 5-month bond. Meaning, I couldn’t leave the company for 5 months or else I’d have to pay the company back. What I thought was going to be a 5-month trial of my work life turned into 5 years and many more. Indeed, time flies when you’re having fun (and sleeping the days away, ...
REMOTE WORK: How I Truly Feel About Time Tracker & Web Cam While Working Remotely + Unpaid Test Task
zhlédnutí 287Před 3 měsíci
REMOTE WORK: How I Truly Feel About Time Tracker & Web Cam While Working Remotely Unpaid Test Task FOR UPDATES ABOUT REA NINJA, FOLLOW: ✅ FB PAGE: reaninja ✅ INSTAGRAM: reagenes ✅ TIKTOK: tiktok.com/@reaninja ✅ LINKEDIN: linkedin.com/in/reaalducente/ INREALITY PODCAST: ✅ SPOTIFY: bit.ly/inREAlity-podcast ✅ APPLE POD: apple.co/3j1PZEX I BLOG TOO - check it out: blissfu...
How to Deal With Job Application Hardship & Struggles | Job Hunting, Misleading Salary on Job Posts
zhlédnutí 397Před 3 měsíci
Whichever year you are watching this video, chances are there will be some sort of job application hardship and struggles. In this video, I talk about how to deal with these struggles. FOR UPDATES ABOUT REA NINJA, FOLLOW: ✅ FB PAGE: reaninja ✅ INSTAGRAM: reagenes ✅ TIKTOK: tiktok.com/@reaninja ✅ LINKEDIN: linkedin.com/in/reaalducente/ INREALITY PODCAST: ✅ SPOTIFY: bit...
Why You're Still NOT HIRED Yet Until Now and What You Can Do About It
zhlédnutí 592Před 4 měsíci
Why You're Still NOT HIRED Until Now and What You Can Do About It - Have you ever thought that maybe it's not your fault? Or that you don't have complete control over the job application process? Watch this video to learn more. RELATED VIDEOS TO WATCH AFTER: Interview Guides - czcams.com/play/PLpEXFgzuDIjC5q6HTBi5gE-TPoaacj02g.html Resume Tips - czcams.com/play/PLpEXFgzuDIjAyNejT1YMF9gKYsHI8sE1...
UPDATED Job Application and Interview Tips - Small Things Matter!
zhlédnutí 1,7KPřed 7 měsíci
You tend to forget the smallest and maybe simplest things, so in this video, I'm here to remind you what those are. FOR UPDATES ABOUT REA NINJA, FOLLOW: ✅ FB PAGE: reaninja ✅ INSTAGRAM: reagenes ✅ TIKTOK: tiktok.com/@reaninja ✅ LINKEDIN: linkedin.com/in/reaalducente/ INREALITY PODCAST: ✅ SPOTIFY: bit.ly/inREAlity-podcast ✅ APPLE POD: apple.co/3j1PZEX I BLOG TOO - chec...
STORYTIME: My heart rate went up to 200 BPM! 💔😭 How I Deal with Anxiety or Panic Attacks
zhlédnutí 684Před 8 měsíci
STORYTIME: My heart rate went up to 200 BPM! 💔😭 How I Deal with Anxiety or Panic Attacks FOR UPDATES ABOUT REA NINJA, FOLLOW: ✅ FB PAGE: reaninja ✅ INSTAGRAM: reagenes ✅ TIKTOK: tiktok.com/@reaninja ✅ LINKEDIN: linkedin.com/in/reaalducente/ INREALITY PODCAST: ✅ SPOTIFY: bit.ly/inREAlity-podcast ✅ APPLE POD: apple.co/3j1PZEX I BLOG TOO - check it out: blissfulsnapshots...
What You NEED to Succeed in your Job as a Freelancer or Remote Worker | Call Center to Freelancer
zhlédnutí 500Před 9 měsíci
What You NEED to Succeed in your Job as a Freelancer or Remote Worker | Call Center to Freelancer
Make Money Online - Non Voice Non Phone Jobs You Can Do Anywhere | Call Center to Freelancer
zhlédnutí 1,8KPřed rokem
Make Money Online - Non Voice Non Phone Jobs You Can Do Anywhere | Call Center to Freelancer
Becoming a Freelancer & Increasing Your Earning Potential + Action Steps | Call Center to Freelancer
zhlédnutí 782Před rokem
Becoming a Freelancer & Increasing Your Earning Potential Action Steps | Call Center to Freelancer
How to Start Your Freelancing Journey, Beginner Tips & Steps | Call Center to Freelancer
zhlédnutí 720Před rokem
How to Start Your Freelancing Journey, Beginner Tips & Steps | Call Center to Freelancer
My Journey, Employee vs Freelancer + Revealing my Earnings Then & Now | Call Center to Freelancer
zhlédnutí 793Před rokem
My Journey, Employee vs Freelancer Revealing my Earnings Then & Now | Call Center to Freelancer
Call & Chat Flow - Step by Step Summary with Suggested Scripts and Samples
zhlédnutí 4,4KPřed rokem
Call & Chat Flow - Step by Step Summary with Suggested Scripts and Samples
Handling Difficult Calls - Managing Emotions and Tips to Stay Calm in Calls | FREE TRAINING
zhlédnutí 4,6KPřed rokem
Handling Difficult Calls - Managing Emotions and Tips to Stay Calm in Calls | FREE TRAINING
Positive Language - Common Trigger Words Customers Don't Want to Hear | With Sample Positive Scripts
zhlédnutí 7KPřed rokem
Positive Language - Common Trigger Words Customers Don't Want to Hear | With Sample Positive Scripts
Empathy, Acknowledgement, Reassurance with Sample Scripting & Tips to be Empathetic | FREE TRAINING
zhlédnutí 18KPřed rokem
Empathy, Acknowledgement, Reassurance with Sample Scripting & Tips to be Empathetic | FREE TRAINING
Tone of Voice - Components & How to Improve Your Tone of Voice with Quick Exercises | FREE TRAINING
zhlédnutí 3,4KPřed rokem
Tone of Voice - Components & How to Improve Your Tone of Voice with Quick Exercises | FREE TRAINING
Active Listening - How to Listen with Intent & Tips to Improve Your Listening Skills | FREE TRAINING
zhlédnutí 8KPřed rokem
Active Listening - How to Listen with Intent & Tips to Improve Your Listening Skills | FREE TRAINING
Common Red Flags In An Applicant + Job Application Tips 💯 IRL with a Sourcing/Recruitment Manager
zhlédnutí 1,1KPřed rokem
Common Red Flags In An Applicant Job Application Tips 💯 IRL with a Sourcing/Recruitment Manager
Growing Pains, The Art of Saying No, and Being Young-Dumb-and-Broke 🤭 IRL with a Project Manager
zhlédnutí 473Před rokem
Growing Pains, The Art of Saying No, and Being Young-Dumb-and-Broke 🤭 IRL with a Project Manager
On Quitting Jobs, Being Unemployed, and Leaving Your Company Properly ✌️ IRL with a Project Manager
zhlédnutí 674Před rokem
On Quitting Jobs, Being Unemployed, and Leaving Your Company Properly ✌️ IRL with a Project Manager
OFFICIALLY UNEMPLOYED 📣 The update you never asked for but I'm giving anyway😄
zhlédnutí 1,4KPřed rokem
OFFICIALLY UNEMPLOYED 📣 The update you never asked for but I'm giving anyway😄
BECOME AN EVERGREEN CONTENT CREATOR and create more opportunities for yourself
zhlédnutí 531Před rokem
BECOME AN EVERGREEN CONTENT CREATOR and create more opportunities for yourself
Build other skills outside your job and be more employable - IT'S A MUST NOWADAYS
zhlédnutí 457Před rokem
Build other skills outside your job and be more employable - IT'S A MUST NOWADAYS
Is aiming for more money a bad thing? Take control of your career. You can still earn more!
zhlédnutí 266Před rokem
Is aiming for more money a bad thing? Take control of your career. You can still earn more!
Don't underestimate yourself - go out of your comfort zone. You are capable!
zhlédnutí 760Před rokem
Don't underestimate yourself - go out of your comfort zone. You are capable!
Is your workplace toxic? Protect yourself - it's okay to be selective and choose the right company
zhlédnutí 382Před rokem
Is your workplace toxic? Protect yourself - it's okay to be selective and choose the right company
Hate your job or role? Don't waste your time when you're not willing to give 100%
zhlédnutí 547Před rokem
Hate your job or role? Don't waste your time when you're not willing to give 100%
CUSTOMER SERVICE FOR BEGINNERS: Sample Order Processing Call with Scripting and Notes for Discussion
zhlédnutí 5KPřed rokem
CUSTOMER SERVICE FOR BEGINNERS: Sample Order Processing Call with Scripting and Notes for Discussion
CUSTOMER SERVICE FOR BEGINNERS: How To Close A Call Properly | Closing Spiel
zhlédnutí 11KPřed rokem
CUSTOMER SERVICE FOR BEGINNERS: How To Close A Call Properly | Closing Spiel
Ma'am how about the 4 days virtual training. I did not pass my typing test but they gave me a chance. They said they will an email about my 4 days virtual training, but until now I did not receive the email. What does it mean?
@@kimmykimmy8480 It can mean a lot of things. It’s best to send them a follow up message to find out. 😊
thankyou so much this is exactly what i was looking for.
@@chasingbucketlist 💙💙
Whaaaaaa
Guysss ang hirap mag calls di ko sila maintindihan
This video helped me getting my current job, thank a lot.
Pls update more examples
Paano po mag apply ng bpo?
Do we really need to use earphones for this?
Your explanation is so 0a. Can you tell us direct to the point. 😑
Thank you Miss Ninja
Hi ! this video is helpful and I can get an idea of what to do for my exam but can you please do a inbound call video thanks 😊
@@kinkymiracle5396 i have lots of inbound call examples in the channel. Just check the playlists ;)
@@ReaNinja thanks
Right after the job offer po ba eh magsisimula na ng trabaho?
@@sassy7603 May ibibigay silang start date :) depende po kung kelan schedule ibigay sa inyo. May iba start agad, may iba may waiting pa
I agree
Thank you so much
kwestyon over Rheaninja
"Online income is the modern-day gold rush."
I feel this is an opinion based video from another culture
I feel like watching your video is explaining everything my manager is trying to tell me. I’ve been doing amazing in every metric except Csat
Hi may I know which bpo comapany has financial program? I worked in a bank for 27 years I am retired and I love to work in bpo with bank account. Thanks
Soo helpful thank you so much for thi keep it up 🎉
Call center is a training ground for people to learn to get roasted on a daily basis 😂
4:27
2:10
😢nakakainis hjndj ko ma repeat lahat bg sina leave or live next trains 😅😅
I failed many times 😢😢
Thanks 😊 ❤
Thank you so much for sharing this positive tips on how to handle this type of scenarios. Although I have already experienced and just stopped working during pandemic days. I have to retake and review again this kind of scenarios in BPO exams. thanks 👍🏻 again and God bless..
Pray for me😢
Thank you I made notes on it 😀
Thank you so much!
Hahahaha my stomach is great with such content sounds even better 😂😂😂 lord forgove me sinner
This job is actually very interesting. Let's research more
Yes I got it. I understand the nudity is not allowed etc, but let's say I am spiritual and certain content to me is perfect, while some holy ppl might find it bad. I suppose you get guidance.
To my understanding the job is based upon those pending procedures when you try to upload a picture or a video and you actually have to wait because content is under review. English c1, internet 24/7 online, gaming friendly, higher degree obtained. How techie I need to be? What are most difficult tasks? Thank you
Active listening plus multitasking sa call center po hirap ako 😭 kasi madaming pipindutin sa Meralco Account hahaha. Kailangan kasi na mabilis sinusulat mo agad yung sinasabi ni cx 😭
Do they require an English certification?
What if i was terminated and want to re apply at the same company
I will be taking a versant test in Friday wish me luck🤍
for question 10 why is it B & not C?
Hi, ma'am. New subscriber here. Pwede po bang certificate of graduation lang ang ipasa kahit walang TOR?
Hello
Hiiii 🥳
New episode 😊❤ say hello if you’re here!
I will start in a video sharing social media platform soon. I guess that’s gonna be so much fun except the part I will have to watch gory and bloody content which I will eventually get used to for sure.
Thanks for these videos!
PRAY FOR ME!!
❤
This makes me feel more MOTIVATED ✊️✊️🔥
What should you do if the customer keeps hanging up your call.?
With all due respect, I'm afraid I'll have to disagree with you when you say that we are hardwired to be emotional. I've studied the MBTI for over 15 years. I personally am analytical, and so are a lot of people. Thank you.
If that’s how you identify then good for you and good to hear that :) How we deal with situations is never universal. It’s a lot more nuanced than we think which cannot be explained completely in this video. Thank you.
how about the first part its like speaking for two minutes before the comprehension part..