Video

Hello, once the printed job is complete you can cut the media off on the printer and then the printed job will be on the core on the take-up ready to finish or laminate.

Hello, the ink carts can be found on our website, how often depends on how much usage the machine is getting.

Hello you need to generate the special plate yourself, either via the job attribute dropdown or via the colour replacer section. Once generated it will appear on the job list.

Hello, I believe the BD-8 is only available in C,M,Y,K,Wh,Pr ink config I'm afraid.

Hello, it is scan motor error you are getting. Either you have had a head crash or there could be an issue with the scan motor of the machine. Sometimes cleaning the encoder scale can help with scan motor errors or performing the limit position initialize on the machine.

The auto alignments should be more than sufficient but if not you can choose to do these manually in the menu

Unfortunately not, please visit our website to log a technical case

Hello, we currently do not stock something like this however there is a company we have been talking too that does have a horizontal roll holder that could assist with loading. They are called Stock and Roll.

Apologies, did you manage to sort out your Mimaki issue?

Apologies it was necessary for copyright reasons.

Hello, if you press the same button again it will release the nested/composited job

Thank you for the interest, please contact our hardware department for prices: www.signmaster.co.uk/about-us/contact-us/

Hello, if your plotter is too new for the software version you may have to update your software or potentially upgrade it to a more recent version If your plotter is similar to another on the available list both in size a manufacturer you could try selecting that one to see if it will work with your plotter as I have done this myself in the past

@@SignmasterTechnical it absolutely is not, I remember running the plotter on Signlab 9.5. Maybe the plotter is too old for the new Signlab ?

Perhaps then, have you tried another similar plotter from list to see if that will get you going?

@@SignmasterTechnical I have just purchased another plotter bro, thanks for the reply’s 💙

Hello, I haven't had an issue with the LAN port suddenly stops working, have you tried a new LAN cable to rule it out? If not try setting a new IP address on the plotter/software again just to rule it out Graphtec can carry out repairs on their plotters if required if you get in contact with them I'm sure they can assist you with your issue.

Glad it was helpful!

Hello, as we are both Roland and Mimaki dealers I would say both are very good machines, it would depend on what you are looking to do with it, how much you produce on it, price etc

Glad it helped!

No all in it took about 20 mins for the total print of white/colour

@@SignmasterTechnical 20 mins thats not a good return on your money how much u selling them for . even if u sold for $30 this machine is 30k it would take u years to make money back

Hello, while it is not bi-directional it does have larger printheads in a staggered format for quicker printing

It is available in Rasterlink 6 in the quality section, if you scroll down below the profile/resolution it should be there

Hello, if you fill in our enquiry form the Hardware Team will be able to advise you further www.signmaster.co.uk/about-us/contact-us/

Hello, yes any print & cut machine can be used as a cutter only if required

@@SignmasterTechnical my heads are gone and I want to print on a separate machine that is not Roland and cut with the Roland

Ah ok you may have to use a 3rd party RIP software that can talk to both the other printer and the Roland as a plotter to have it all communicate correctly. Or try to setup the job in Versaworks the exact same way you setup the job in the other printers RIP software but you would have to print it with Roland reg marks for the Roland to recognise them for plotting

@@SignmasterTechnical i would use SAI flexi ill give you feedback if it works

Thank you for your feedback I will try to up the speaking volume on the next video

Hello, the cross cut blade is the other black thumbscrew in the cutting head, just unscrew this and replace the required blade there.

Hello, if you are referring to the cut edit tab that you can find the alignment in Rasterlink you have to select a job that has a cut line on it to be able to run the print and cut alignment.

Hola, me temo que no hay una respuesta establecida para esto, pero laminar tus impresiones hará que duren mucho más al sol que sin laminado.

Yes as a UV machine it will print onto pretty much anything you can get into it, some materials may need primer to get the ink to stick more though glass and metals usually.

If I send samples can you print them for me and send back?

That is something we can offer, if you fill in our enquiry form the Hardware Team will be able to advise you further www.signmaster.co.uk/about-us/contact-us/

Hmm could be an issue with the cart chip or possibly the IC reader on the printer itself. If the machine is so new I would raise a case with Roland as I'm sure you will still be under your warranty period.

Hi there, no only when you notice your cuts being off consistently

Thank you@@SignmasterTechnical

Make sure you have media in the machine first and it has been detected by the printer. Bi-directional alignment should be in the main menu just below or above calibration, if your VG is a later model it could be called media gap adjustment instead.

Sorry i'm not sure what you mean could you provide more detail on the issue

The wording in rasterlink 6 programme is V small

My version seems to be ok and I cant seem to find anywhere in the program to increase this, you can increase the job thumbnail size using the slider bar near the job list or if overall it is small try changing your monitor resolution settings.

Yes it is for the perf cut function

Se você pressionar o botão de atualização (botão de setas redondas) na tela principal do Rasterlink depois que a máquina tiver detectado a mídia, ela deverá mostrar o tamanho correto na guia geral de impressão

@@SignmasterTechnical fiz essa opcao mais fica dando mensagem "A largura da media e 1,620mm (Entrada Manual)

Tente mudar de detecção manual de mídia para automática para ver se isso ajuda

@@SignmasterTechnical mas nao achei aonde faz pra colocar essa opcao pra mudar pro automatico

Menu - configuração da máquina - detecção de mídia

Normalmente, se o software não for igual ao da impressora, você precisará pressionar o botão Atualizar na parte superior do Rasterlink para atualizá-lo. Alterá-lo para detecção manual de mídia está nas configurações da impressora.