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Hi there, thank you for your suggestion - we've passed your feedback onto our team for future videos! For calculating volume, we would recommend watching this video to see how Moasure could help: czcams.com/video/wJQ3lqc-xUQ/video.htmlsi=rdXqJe07kQT7SwtY Please note that you must be able to reach what you'd like to measure, including the depth of the dam, and Moasure cannot operate whilst submerged underwater.

Hi Alfred, thank you for your question. If you are referring to a PDF export, you can turn off the 'Show Dimensions Page' option on the 'Configure PDF' screen, which will automatically remove the numbered list page which details the length between points. We hope this helps!

Hi there, thank you for getting in touch and we apologise for the delay. Please be reassured that we will send out more information regarding the details of the Sunday October 6th training event via email, if you have already registered your interest.

Hi Stephen, many thanks for your great feedback, we're very glad to hear you find this coaching guide helpful and informative. We've passed on your request to our team for future videos!

Hi James, thank you for your great feedback regarding this video - we agree that Barry finds the very best locations to demonstrate Moasure in action! We hope you find Moasure 2 PRO to be a game-changer.

Hi Thomas, thank you for bringing this to our attention, and we're very sorry to hear that you have experienced trouble registering your device as a new user. We can see that a member of our customer service team has since been in touch with you regarding this and is actively working with you to resolve this issue. Thank you for your patience, and we're excited for you to start using your new Moasure 2 PRO!

Hola, desafortunadamente no tenemos ningún descuento disponible en este momento ni tenemos planeado nada para un futuro cercano. Puedes realizar un pedido directamente en www.moasure.com. Para cualquier otra consulta, no dudes en escribirnos a contacto@moasure.com. ¡Gracias!

Hi Timothy, thank you for your helpful request regarding fence lines! We've now passed your feedback to our team, and we'll take a look into what we can do. In the meantime, you may find this page on our website useful: www.moasure.com/pages/industries-fencing

Hi, thank you for your feedback! The edge serves as the reference point from which your Moasure device measures, depending on whether you're using the device on its own or with the stick. You can find more information about switching the reference point here: docs.moasure.com/en/moasure/understand-reference-point

Hi Angelo, thanks for your question! Layout Mode works by manually inputting your set of predefined X, Y coordinates into the app, or via CSV file, and you will then be guided to each point in reference to the starting point (0,0), and therefore does not use GPS or UTM coordinates to set out.

Thank you so much!

@angelobruno6492 As it stands currently, probably have to transform your points bringing them into Moasure and bringing them out back into your CAD software. Another needed feature needed, especially in the surveying and construction world, is LOCALIZATION. Basically matching / fitting within your tolerance, Design points to Control points in the field for further layout and point collection. In order for this IMU type device to be sub cm level with repeatable results with accumulated DRIFT error, gnss or other methods should be combined with the technology. But great for estimating of course, especially if it's truly capable of 1" accuracy? Is it? Or more like 4" or more????

Hi Tim, yes that's correct. The first two points taken (point A as the origin point, and point B) refer to the reference line, and any orientation changes will be in relation to these two points.

Hi Tim, thank you for your comments - we've passed your helpful feedback to the team for future videos! Using the Moasure 2 PRO device, the accuracy is as follows: Linear Distance: ± 0.3% error · Perimeter: ± 0.5% error · Elevation: ± 0.3% error · Area: ±1% error · Volume: ± 1.5% error · Layout ± 0.5% error. In terms of staking out point vertically, Layout only guides you in the X and Y from the origin point. You will be able to see what the elevation is once you reach the predefined targets, and therefore can find out the height differences between all targets in the 'plan view' perspective. We would not recommend using Layout Mode for reaching points on flat walls. We hope this helps!

Hi there Angelo! Thank you for your questions. Moasure does not provide UTM coordinates, as the technology does not utilize GPS, but instead uses motion-based measuring technology. All coordinates measured within the app are relative to your first captured starting point. To answer your second question, unfortunately we do not support shipping to Brazil at this moment, and do not have a local representative on our behalf. We apologize for any inconvenience caused by this.

@@MOASURE ,Thank you very much for your attention and feedback. One more question, please.. Can I obtain the UTM coordinates through the moasure interface with another software?

Hi there, thank you for your question. Unfortunately at this moment in time, we are unable to ship our devices to Brazil, and do not have local representatives on our behalf. We apologize for the inconvenience of this!

Hi there, we'd love to help resolve this issue for you! Please get in touch with our customer support team via the email address support@moasure.com, and our team will be able to advise you accordingly. Thank you.

@@MOASURE Thank you, will do.

Hi Bob, thank you for your question, and we're so pleased to hear you love your Moasure device! Unfortunately, we are unable to offer a trade-in program for Moasure ONE devices. Our current worldwide distribution network, which prioritizes direct-to-customer shipping, does not support this option. However, if you have recently purchased your Moasure ONE device, you may be eligible for our 30-day money-back guarantee.

I’ve asked the same question… gutted. I’ve wasted my money…

Me too and where I am out in the desert it is very difficult to get deliveries I feel like they should have let us know about the new one as we were purchasing the old one... about two weeks ago now... boooo to that

30 day return and/or contact them.

Ya they have a return policy.. the new one is far superior for repeatability and accuracy.

Hi Bob, the ability to leave up to 16 seconds between measurements is exclusive to Moasure 2 PRO only, and applies to all measurement types apart from Layout Mode, which requires more frequent pause points to enable the higher level of accuracy. For our other devices, the interval between pausing is between 6-8 seconds. I hope this answers your question!

Hi Rob, thank you for your question! If you are referring to Moasure 2 (not Moasure 2 PRO), Moasure 2 provides users with similar accuracy to the first-generation product, but benefits from increased precision, making for slightly improved measurement repeatability. In addition, both new products also now include the Moasure STICK accessory as part of the kit.

Hi there, if you are still within your 30-day money-back guarantee window from your Moasure ONE purchase, then you may be eligible to return your device. We appreciate your feedback, and if you'd like to contact our customer support team, please get in touch via email: support@moasure.com

Hi there. Thank you for your comment. We have just uploaded our Layout tutorial.

You should be still within the return period. Even though the newer version is substantially more.

Hi there, it sounds like you are still within our 30-day money-back guarantee returns window should you want to purchase a different device. We would not recommend existing Moasure ONE users to upgrade to Moasure 2, as Moasure 2 PRO is the device which benefits from a substantial improvement in accuracy and supports exclusive features like Layout Mode. Please rest assured that whilst Moasure ONE is no longer in production, we will of course continue to support users who have the first-generation product, including our in-app updates. If you have any further questions, please get in touch with our customer support team!

Hi Thomas, thank you very much for your question. Moasure 2 PRO offers up to a 50% reduction in error compared to Moasure ONE, and therefore we would recommended the Moasure 2 PRO if you're looking for further increased accuracy on the first generation. Moasure 2 PRO is accurate to within: Linear Distance: ± 0.3% error · Perimeter: ± 0.5% error · Elevation: ± 0.3% error · Area: ±1% error · Volume: ± 1.5% error · Layout ± 0.5% error. By comparison, Moasure ONE and Moasure 2 are both accurate to within: Linear Distance: ± 0.5% error · Perimeter: ± 1% error · Elevation: ± 0.5% error · Area: ± 2% error · Volume: ± 3% error. Thank you for your feedback, and we hope this gives you a better idea.

Same here hopefully we can get the newer version somehow they should have told us to wait a few days for the newer version.

Hi there, if you have received your Moasure ONE device within the last 30 days, you should be eligible to return it within your money-back guarantee window. I'd like to reassure you that even with our new releases, we will of course continue to support those who are measuring with our first generation, and you will still receive our new in-app updates. Please get in touch with our customer support team should you have any further questions! Thank you.

Hi there, thanks for your query, and we're glad to hear you're interested in learning more about Layout Mode! You can find more information on our website here, which includes a helpful video on how it works: www.moasure.com/pages/layout-mode

Hi David, thank you for your question. Unfortunately, we are unable to offer a trade-in program for Moasure ONE devices. Our current worldwide distribution network, which prioritizes direct-to-customer shipping and allows us to make our prices as affordable as possible with the technology, does not support this option. Please be rest assured that while Moasure ONE is no longer in production, we will still, of course, be supporting the community who measure with the first generation of motion-based measuring devices. If you have any further questions, please get in touch with our customer support team at support@moasure.com

Hi there, thank you for your question. You can collect as many points as you need within your overall area, depending on how much elevation variation there is across the terrain you're measuring. Our user guide has more information on volume measurements here: docs.moasure.com/en/use-cases/measure-volume-and-3d-terrain. I hope this helps!

Hi Dejan, thank you for your question. Yes, you can use Moasure to measure specific areas like the pavement using the variety of path types on offer, providing you have access to the perimeter of the space - pavements and pathways are very common spaces for Moasure users in general.

Hi there, we're sorry to hear you're experiencing some issues with this! The Moasure device has to be completely stationary to capture a point successfully. On more uneven terrain, we understand that this can be more challenging. It may be beneficial to gently press down (if using the STICK) when trying to capture a point, or alternatively, using Moasure without the STICK to have more control over the placement of your device. Our user guide has more information on this here: docs.moasure.com/en/moasure/measuring-technique/master-placement

Hi there, thank you for your question. In this case you can use the Layers feature to calculate and map these points of interest as individual Layers, so you can then deduct them manually from your overall measurement area. You can find out more information about Layers in our user guide here: docs.moasure.com/en/moasure-app/master-layers

Hi Jake, this measurement took Barry around 15 minutes in total to complete, including both the steps and the terrace area. With the right technique, we know that Moasure will save you a lot of time on your measurements!

You're welcome and yes you can using out cut and fill feature please see here for more info: docs.moasure.com/en/moasure-app/master-edit-tools/cut-fill

I am still able to see the 3D map to clarify and the relative change in elevation is accurate. It will not generate the 3D model or create a contour map however is the issue I am having

Hi Phil! yes for layers you need to return to the same 2 points to add a new layer so the device can orientate itself, remember its motion measurement so there's no GPS for it to reference its position in space.

Currently, our app does not support calculating the amount of fill required to achieve a specific grade such as 6%. If you have any other questions or need further assistance, please let us know!

Currently, there isn't a discount coupon code available. If any promotions or discounts become available, we'll be sure to share the details. Stay tuned!