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VKDESK
India
Registrace 2. 08. 2020
This channel discusses different IT tools configuration and usage.
ManageEngine ServiceDesk Plus Cloud Self Service portal
This video shows the different options in ServiceDesk Plus Cloud end-user portal.
ManageEngine ServiceDesk Plus is an ITSM based help desk application with inbuilt asset inventory management. Refer the below link to know more about this product:
www.manageengine.com/products/service-desk/
ManageEngine ServiceDesk Plus is an ITSM based help desk application with inbuilt asset inventory management. Refer the below link to know more about this product:
www.manageengine.com/products/service-desk/
zhlédnutí: 3 032
Video
ServiceDesk Plus Cloud and Desktop Central integration
zhlédnutí 657Před 3 lety
This video shows the steps to integrate the ServiceDesk Plus Cloud and Desktop Central application. ManageEngine ServiceDesk is an ITSM help desk software. Refer the link below to know more about this application: www.manageengine.com/products/service-desk/ ManageEngine Desktop Central is an end-point management software to manage patches, software, configurations of Windows and non-Windows mac...
Microsoft Teams Integration Part 2 End users
zhlédnutí 479Před 3 lety
This video briefs the benefits of ManageEngine ServiceDesk Plus Cloud and Microsoft Teams from end-users' perspective. ServiceDesk Plus Cloud and Microsoft Team (Technicians' benefits): czcams.com/video/UBq5Q8PYofk/video.html ManageEngine ServiceDesk Plus is an ITSM help desk solution with integrated asset management. Refer the link below to know more about the product: www.manageengine.com/pro...
Desktop Central installation
zhlédnutí 1,2KPřed 3 lety
This video explains the ManageEngine Desktop Central product installation. Desktop Central is a unified endpoint management (UEM) solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. It helps you to manage Windows, Linux, and MAC machines inventory, deploy configurations, roll out patches, install and uninstall software, and handle Remote...
ManageEngine AssetExplorer Product Installation
zhlédnutí 3,3KPřed 3 lety
This video show how to install AssetExplorer product. AssetExplorer is an IT asset management application. It tracks the complete lifecycle of IT and Non-IT devices in the network. You may download the product and know more about this solution using the link below: www.manageengine.com/products/asset-explorer/
ManageEngine ServiceDesk Plus installation
zhlédnutí 4,8KPřed 3 lety
This video explains installation of ServiceDesk Plus application. ManageEngine ServiceDesk Plus is an ITSM help desk application with integrated asset inventory management. Refer the below link to download and know more about the application: Product download link: www.manageengine.com/products/service-desk/
ManageEngine ServiceDesk Plus - VIP Users
zhlédnutí 375Před 3 lety
This video discusses the benefits of marking users as VIP in the ServiceDesk Plus application. ManageEngine ServiceDesk Plus is an ITSM help desk plus application. Refer the link below to know more about this application: www.manageengine.com/products/service-desk/
ServiceDesk Plus Cloud integration with Microsoft Teams
zhlédnutí 1,7KPřed 3 lety
This video explains the benefits of ManageEngine ServiceDesk Plus Cloud integration with Microsoft Teams Webapp/Desktop app. ManageEngine ServiceDesk Plus is an ITSM solution supporting the essential ITIL features. Refer the link below to know more about the product: www.manageengine.com/products/service-desk/
Email command Feature
zhlédnutí 2,2KPřed 3 lety
This video explains the working of ManageEngine ServiceDesk Plus Cloud Email Command feature. ManageEngine ServiceDesk Plus is an ITSM helpdesk solution. You could find more information about this application in the link given below: www.manageengine.com/products/service-desk/
Technician Auto Assign Feature
zhlédnutí 246Před 3 lety
The video discusses about working of Technician Auto Assign and Business Rule features of ManageEngine ServiceDesk Plus, how they are helpful to route tickets to Group or Technicians in your organisation. ManageEngine ServiceDesk Plus is an ITSM solution. You could find more details about this product in the link below: www.manageengine.com/products/service-desk/
ManageEngine ServiceDesk Plus Editions
zhlédnutí 125Před 3 lety
The video explains about ManageEngine ServiceDesk Plus editions and its features
Auto Suggestion of Knowledge Base articles
zhlédnutí 55Před 3 lety
The video explains how auto suggestion of knowledge base feature works in ManageEngine ServiceDesk Plus Cloud application.
ManageEngine ServiceDesk Plus Cloud and Onelogin Integration
zhlédnutí 433Před 3 lety
This video explains how to integrate ManageEngine ServiceDesk Plus cloud with Onelogin application to enable Single Sign-on (SSO). Steps to verify the domain and customize URL: help.sdpondemand.com/customized-domains Steps to import users from Active Directory: help.sdpondemand.com/active-directory
Reporting issues or incident via self service portal
zhlédnutí 200Před 3 lety
This video explains how to use ManageEngine ServiceDesk Plus Cloud application self-service portal to report issues/submit incident record. ManageEngine ServiceDesk Plus Cloud login URL: sdpondemand.manageengine.com
I can't install it even in new server..
what port you used?
hi VK , i really need your help , can you help to configure my service desk it keep bringing the error e-mail settings saved successfully. but unable to connect with mail server - authentication failed using the given username and password on service desk
How can I export the list of VIP flagged users?
Hello VKDESK, Would you please show us how you were able to add the home tab ? My integration doesn't look like yours.
The video needs to show how to add Service Desk app to MS Teams, and demonstrate how can be used and added values for end users
hello, my portal is completely in englesh, i already changed the language to spanish but the 3 icons on de cover i am facing an issue, ineed something and i am looking for solution keep appearing in english, can you help me to put them in spanish please, thank you
Hey buddy, I know it may seem hard, but you'll get through it. Perseverance is key. Never give up, and remember. IT'S ABOUT DRIVE, IT'S ABOUT POWER, WE STAY HUNGRY, WE DEVOUR. :)