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CUESCREENS
Registrace 24. 12. 2018
All Cadillac Models equipped with the CUE infotainment system have a serious design flaw- the touch screen glass material is prone to separating after a few years of use, leading to cracking or no response to commands. Of course, the problem only appears after the factory warranty is expired.
The CUE module unit is fully functional, only the touch screen that is defective. However, the dealer will advise that the only repair possible is a total CUE module replacement, at a cost of $1,500 plus programming and installation.
At cuescreens.com, we offer you another solution. We sell OEM grade touch screens that you can replace yourself and fully restore your system for under $150.
Our displays are tested 3 times before shipping and are the highest quality available anywhere. Don't be fooled by other cheap replica screens that will have you doing the replacement twice.
Check out cuescreens.com to order.
The CUE module unit is fully functional, only the touch screen that is defective. However, the dealer will advise that the only repair possible is a total CUE module replacement, at a cost of $1,500 plus programming and installation.
At cuescreens.com, we offer you another solution. We sell OEM grade touch screens that you can replace yourself and fully restore your system for under $150.
Our displays are tested 3 times before shipping and are the highest quality available anywhere. Don't be fooled by other cheap replica screens that will have you doing the replacement twice.
Check out cuescreens.com to order.
How to DIY replace cracked 12.6" Touch Screen LCD for 2021+ Yukon Suburban Tahoe Escalade Rear Seat
ORDER HERE: www.cuescreens.com/product-page/12-6-replacement-rear-screen-for-2021-yukon-suburban-tahoe-escalade
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Have a 2021+ 12.6" CRACKED Rear Seat Entertainment on your Yukon, Escalade, Tahoe, or Suburban?
We are seeing a huge increase in failures of these infotainment screens. The seats are positioned in a way where its very very easy to crack from normal use.
Of course, this failure happens when you are just outside of warranty. The dealer will present you with a $1200+ bill to replace the complete rear seat display.
However- you can replace only the cracked glass part rather than the entire display.
We now offer an upgraded screen design that uses thicker laminated glass compared to the original design that should resist impact better . In addition, we use a special smooth touch matte glass to make it easy to see.
With our upgraded screen LCD panel, you can reuse the expensive internal parts of your display unit and save a lot of money instead of buying a new complete unit. Only the glass is cracked- so we are only replacing that part.
If you don't want to replace the glass yourself, you can order the mail in service here and you will receive an email UPS shipping label to send the unit in for repair (USA Only). We will install the new screen and mail it back to you within 2-4 business days.
No dealer hassles or programming required. Simply pop off your display bezel, open your screen, and replace it. Videos coming soon.
Original LCD and touchscreen part DD126EA-01A 84812135
________________________________
Have a 2021+ 12.6" CRACKED Rear Seat Entertainment on your Yukon, Escalade, Tahoe, or Suburban?
We are seeing a huge increase in failures of these infotainment screens. The seats are positioned in a way where its very very easy to crack from normal use.
Of course, this failure happens when you are just outside of warranty. The dealer will present you with a $1200+ bill to replace the complete rear seat display.
However- you can replace only the cracked glass part rather than the entire display.
We now offer an upgraded screen design that uses thicker laminated glass compared to the original design that should resist impact better . In addition, we use a special smooth touch matte glass to make it easy to see.
With our upgraded screen LCD panel, you can reuse the expensive internal parts of your display unit and save a lot of money instead of buying a new complete unit. Only the glass is cracked- so we are only replacing that part.
If you don't want to replace the glass yourself, you can order the mail in service here and you will receive an email UPS shipping label to send the unit in for repair (USA Only). We will install the new screen and mail it back to you within 2-4 business days.
No dealer hassles or programming required. Simply pop off your display bezel, open your screen, and replace it. Videos coming soon.
Original LCD and touchscreen part DD126EA-01A 84812135
zhlédnutí: 3 740
Video
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Do you have an option for a 2017 Mazda 3
How about showing how to reinstall the unit?????
Why isn’t this a recall?
$28 on Amazon. The glue is $3
YYYYYEEESSSSSSS !!!!!! About an hour and a half and it works perfectly! Those little guide pins do like to run away so watch out for them. Thx for doing this video !!
9/1/2024. I'm a mom and was reluctant to change the screen myself, but after watching your video and reading the reviews, I gave it a try. I ordered from Amazon and followed your video from start to finish. I took my time because I wanted to make sure I didn't miss any steps. I followed part 2 and was able to replace the screen, test it before putting all the parts in place, and it worked! I paired it with my new phone and it looks great! 4 hours total Thank you!
Give me a 8track tape player
Cadillac Dealership wants $1700 to replace the screen for my 2019 Cadillac CTS . Looks like ill be doing it myself. Scared.
Don't be! I ordered the Cue system from Amazon and replaced mine for 2015 CTS last week. I watched the video and paused when necessary. Side note: With the CTS, mine had both USB and white connector. I was able to complete it within a few hours. Just be sure to have a flat ratchet 7 mm, Phillips 1 and 2, a cloth between your grill and windshield, and have patience.
Would this fit a 2019 Jeep Grand Cherokee? I know my screen is different then the 2018's but wondering if this would work since mine is de-laminating.
2019 Ram…just installed mine. Took about 20 minutes. The most difficult part was dealing with the computer ribbons. Those made me nervous. Other than that, piece of cake. I was pleasantly surprised everything worked right away.
4:33 Cadillac 2017 XTS doesnt look like that, there is nothing to disconnect in that area
That means you have wireless charging, keep going.
Are you sure this fits a 2019 chevy 2500 hd ltz?
2019 Ram Laramie - looks and works perfectly. Didn't take long at all.
Great job! It takes less time than driving to the dealership and saves $2k. Easy choice
Just got done replacing the screen. Super easy job! Video made it that much simpler. Screen looks great!!
Thanks glad you like it
Called Uconnect..they replaced my radio last week..dealer installed it and it works great. Would check with Uconnect before you start pulling out your radio and mess something up.
That's cool. The only issue there is that they just installed the same screen with the same defect. So you'll be back at it in 2-3 years.
Do you have to worry about this part not being compatible for any reason? Replacing a 2020 Jeep Grand Cherokee SRT screen for reference.
Use the part finder at cuescreens.com and enter your vehicle details to find the correct part. There is a ton of misinformation on these units on the internet and cuescreens.com is the only actual source of information that is accurate
Cadillac sells the complete assembly for $530 and here the screen only is $500. Why buy aftermarket for the same price, aftermarket screen should not cost 500. This would have been good DIY if the screen was in the range of $100 or less.
Not available from cadillac for 530. Its on global backorder with no ETA. Anyone that tells you otherwise is not using up to date information.
@@CUESCREENS I ordered it today, let’s see when we will get it. I will put a comment once received. It is not right to charger this much because it on back order. $500 for screen is a RIP OFF. Screen will not cost $50, add 50% or 100% but not 900% profit.I could buy a 50 inch smart TV for less than that.
@@CUESCREENS I received the screen assembly from Cadillac today. It took less than a week. Apparently, it is NOT global back order.
used this tutorial with a $50 digitizer off Amazon, couldn't be easier. the hardest part was cleaning all the glue off the LCD, but zippo lighter fluid eats right through adhesives so it was just tedious more than anything
We will be here when your method goes bad and you want it done right :)
@@CUESCREENS with that response if it does go bad I'll find a replacement from someone else :)
This video is awesome. I was able to install the Cuescreen in my 2021 Denali in less than an hour. The dealer charge was going be ridiculous, and the part was on back order without a ship date. Thank you!
Does this work for a Nissan pathfinder
I just had my 8.4 Uconnect screen digitizer replace and not even an hour later I see it bubbling up in the screen and the buttons are doing ghost touching. What could be the reason for it to bubble up again after I just replaced the digitizer???
You replaced the glass digitizer only? Not the entire LCD assembly like we sell?
Great video gives me hope i can do this work on my KIA forte. I see you guys have the replacement screen for it. When will you get a video tutorial for that screen? Hoping it's just as easy. As soon as a video tutorial is out for that I'm buying the replacement.
Just purchased and installed. Thanks for the great product and instruction video! Made the process easy!
Awesome job!
Thank you so much for your videos. I followed it exactly and it worked great.
Hi There! Thank you so much! we were able to get the screen changed but cant put it back together! any video for that? LOL
Watch it in reverse
Now i just need a video that shows me how to get it out of the car in the first place to do this, seems so simple, and less expensive, with a great quality screen.
Perfect video, have been dealing with this screen issue since our brand new 2018 Jeep Grand Cherokee turned 2 years old, from 2020 till today it just got worse each year.. Ordered the 8.4" screen and followed this video, everything is back together and working like original from the showroom floor.. Wont take much to outlast the original lol so we will see, but thank you for the detailed video
Awesome glad you liked it
So glad I stumbled upon these videos and the product. Highly recommended 👌🏽
Glad it helped thanks
😃AWESOME,AWESOME,AWESOME Step by step and i'm done...Crazy how it would cost $1500. thank you
Thank u
This was the most shitass fucking tutorial i have ever watched, just circle the screws that need to be removed, dont show in realtime you removing every single one, the pauses are so unfathomably long and wholly superfluous. For the love of Jesus Christ in Heaven, do not cut to a zoomed in shot of some part of the system, leaving the viewer to figure out where this component of the system is, especially if you expect a viewerbase of people who cannot follow the simple direction of not touching the white cables. While I was successful in my replacement of the screen, and reinstallation of the CUE system, I found that this tutorial, and that which described how to remove/replace the system as a whole, to be very frustrating.
First, you should State that you should disconnect the battery before starting this procedure.2. There are 6 screws holding the arm rest compartment, not 4. At the end of the video, you stated, it's an XDS instead of an X.T.S
Battery disconnect is not necessary.
What do you do if the little black wire breaks when removing the thin metal frame?
You can reconnect it with a splice or just leave it. Wont cause issues.
Great video 👌
Thanks glad it helped
This new replacement monitor worked great for my 2018 Dodge Ram. Had it back up and running in 1 hour!
Nice job
uconnect sucks this is a recall they just keeping giving everyone the run around hoping you fix it
Just fix it yourself its easy
uconnect sucks ! this is a recall , i called them and they gave me the run around , and wont return my calls
Just install the new screen for a few hundred and move on- much lower cost and less stress
I just installed this screen (which I bought from cuescreens) and it does look better than oem and was a relatively easy and quick job. However the screen is only responsive to touch inputs for a few seconds and then doesn't register any inputs. Also when I touched the climate tab it disappeared and hasn't returned. Is there a period of time I need to let it sit to calibrate and configure itself? From the ending of the video and all the comments here it sounds like this should be instantly ready to go. Any help would be appreciated!
Answered my own question! Yeah the vehicle needs to be off for a while and then everything worked exactly as it should! Love the screen guys! Perfect!
@@DemocracyJones Yes, read the sticker on the box
PERFECT solution to ridiculous dealer prices
Will the sceeen work in a 2020 Ram 1500 Big horn? I don't see that model on the site.
Use the year make model finder at cuescreens.com/shop
Wikl it work in fiat tipo 2019 2 din? (Size modified case)
Is it possible to remove the entire screen and mount without completely replacing the seat? Chevy dealership is telling me that’s the only way.
Im doing mine today why would you want to remove the mount
because they are huge, and a visual obstruction for the driver. I don’t want to just remove the screen and leave the metal mount. My kids use there phones anyways.
They make a insert that fills the hole in the seat. Doesn’t look too bad. Google around you’ll find it.
2:22 what is that metal piece top left I have the replacement screen but not that it was discarded ignorantly
Excellent videos. Thank you! My car was not as easy as it looked to get everything off before removing the unit. Had to force most items including the bezel that I thought would break. After that, pretty straight forward. Saved a bunch!
Do you fix these if we ship them out to you ? I have a 7 inch screen for my jeep that needs to be replaced ?
pro tip --- duct tape along the top and bottom to keep it together before you unscrew it so you don't have to worry about it coming apart. Blue tape works great for it also.
Great idea
Excellent instructional video Thank you
Great product and great instructions !!! Thank you!!!
Glad it helped
So glad I found this video. Being blamed by parents for breaking their screen when I didn't do anything. It looks just like this. But anyways how much does one of these replacement screens cost?
go to cuescreens.com and enter your details
I need a screen for my 2016 dodge durango sxt. It has a 8.4 screen
enter your year make and model at cuescreens.com