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We didn't have any issues to that note, that I recall. But it's been almost two years since we were at this resort so you may want to read more recent reviews to see what people are currently saying! Thanks for watching :D

What was the steak restaurant again?

@@perfectpals let me think we ate breakfast at azul which was okay. The steak house was passed the large bar then outside to the left overlooking the zonal hotel street. We did love the empanadas there but the steak was hard. We liked the ice cream and the slushy machine which offered watermelon slushy. We loved the ocean view room but I paid $160 a day more each day but definitely worth it , which included the VIP LOUNGE, black wristband. The vip lounge had sushi and a bar, pool table but no view. Worst day was when the two cops robbed us of 200 saying my son didn’t have his seatbelt on correctly. Funny, it’s ok to stand in the back of an open truck but we get fined. I get the corruption but it sucks when it happens to you. I probably won’t return because it’s just too freaking humid and hot and the police thug incident. I’ve rented a car before and never had an issue but tulum area is worse. Finally my son enjoyed the coffee shop. He thought it was cool because all you had to do was ask. Sorry, lastly at the steak restaurant the hostess to us an hour and 40 minute wait because we didn’t have reservations, so I snuck her 20 bucks and volla we were seated in 5 minutes, no kidding..what’s the name of the steak place? We didn’t eat at the Italian restaurant or the fish restaurant.

And the steak house was called “at sunset” we ate azul for breakfast by the pool. First day there was ample food and the second day there were so many people I couldn’t even get the watery eggs. I was happy with the service there but I tip very well and get excellent service. Maid was given 38 bucks and she brought us a case of the free water , 15 towels and mucho toilet paper

@@user-zm8mv7mv2u Geez I'm so sorry to hear all of this! I will tell you that there were some good and enjoyable things about staying here, but this past year we stayed at Villa Del Palmar (not in the hotel zone) and it was excellent all around. Check that place out next time you head to MX.

@@perfectpals we once stayed at the ritz Carlton , which is no longer there, and I was not impressed. I think my days of visiting Mexico are over. It is getting dangerous so stay within the hotel zone. We’re going to return to Hawaii even though it’s very expensive I don’t have to worry about extortion. Be safe and never travel alone in Mexico and be careful of the taxi drivers. Growing up my parents had a beach house in cantamar Mexico 🇲🇽; around 40 minutes south of Tijuana on the beach so we would go often. I was always hearing about corrupt cops , my dad told to pay taxes for taking appliances over the border but now it worse with the kidnappings

I believe that we went in January if not early February! (Probably 3-4 weeks before I posted this video if I had to guess)

Technically you don’t have to tip your server, but I don’t believe that they make a lot of money. Tipping is at your own discretion but in the United States we tip about 20%.

It was outside of the Garza Blanca, next door to Villa Del Palmar

Sorry for the delayed response, we went in February I believe!

DEFINITELY make reservations online (via the hotel website) for dinner, often times reservations are full if you try to make them closer to your arrival date. You can surpass the room number by putting TBD (I think) in there to put your reservation in. Lunch reservations are not an option.

You're so welcome - you'll experience EXACTLY THAT! I believe that room service was included, but we never used it!

¡Hola! Depende de la época del año en la que visites el hotel. Los precios cambian, por lo que lo mejor es contactar con el hotel y preguntar precios para cuando quieras visitar.

No there are no water slides.

Yes but you need to pay extra for it. Round trip was $100 + tip.

There is a kids club at the resort that is free / included in the all inclusive stay. So there are activities there for the kids. But aside from the pool and occasional evening entertainment (not every night) that is all for kids.

Hi! If you book a service at the spa (for an additional fee) you are welcome to use any of the spa facilities, including the hot tup and cold plunges for free!

@@perfectpals thank you 😊

Unfortunately I've never been to an Iberostar property - sorry I cannot be of help!

Hello! Yes, all the restaurants shown in the video are included in the all inclusive package! Worth it!

Without a doubt, Villa Del Palma’s. Food was a step above, pools and facilities were pristine and newer. But if you go for night life and entertainment, this is not your place.

No, you are not allowed to eat / drink (via all inclusive plan) at this resort. You might be able to purchase food and drinks though, I'm not 100% sure.

@@perfectpals but were to able to do the activities over there

@@makennasmith1482 I don't know about activities, but the two resorts share an outdoor amphitheater (located closer to the Blanca Garza) and evening entertainment when it's available.

How was the beach?

@@aege5448 It was beautiful, and calm!

Hi Suzanne, no I didn't see any programming for teens unfortunately. If you go to the end of the video (probably the last 2 minutes or so) I posted the activities schedule as an image, feel free to pause on that to check out what was offered. Hope it's helpful!

Thanks for watching!

Yes, every restaurant featured in the video (and posted to the resort website) are included in the all inclusive! Just be sure to make your reservations weeks in advance as they fill up.

Of course you can! So yes, it is there, it is in front of the Garza Blanca. I meant to get a video of it. But you can easily walk over there and use it - my husband and kids did for a while and had a blast. The floating aqua park is really just like a giant blow up bouncy thing in the middle of the ocean. Must wear a life jacket while on there, which you can grab from the stand on the beach in front of it (free.)

@perfectpals awesome, thank you so much for replying, the kids going to have blast then!❤️

Hello when you get all inclusive did all this restaurant will be free or charged

Thank you so much, I hope that you have a wonderful time! It really was a great resort.

We didn't see much wildlife aside from the usual birds and one stray dog was hanging around. But there were some fish (when the water was clear, on calm weather days) that were really really cool and tropical. I couldn't tell you what those were though, but go explore the pier and you might see something cool!

Did you like it?

@@yaizagonzalez6014 Yes we had a great time!

We were there the week of February 5, 2024!

To answer the 2nd question first, yes I would ABSOLUTELY recommend this place. It was clean, aesthetically beautiful, great food, service, was quiet (not a party atmosphere) etc. However Wyndham Alltra (while still targeted for families) had a little more "action" / fun throughout the day via entertainment at the pool, and definitely had more evening entertainment. Wyndham Alltra had entertainment every night, including a live band to accompany their stage shows which is impressive. Quite frankly, my family would go to dinner then bed most nights and didn't stay up late, but several weekday nights, Villa Del Palmar did not have any evening entertainment aside from the artisan vendors selling items. So depending on what you're looking for, both are great choices. I personally preferred Villa Del Palmar based on the fact that it is a newer resort, therefore a bit nicer, the heated pools, several hot tubs, and a big one - the amazing food. Like truly - didn't expect the food to be as good as it was.

Thank you for watching! Seaweed on the beach was nonexistent (I saw them cleaning it one morning.)

Thank you for watching and glad that it was helpful! We are going back to Cancun, visiting the Villa Del Palmar Cancun, so another video will pop up in Feb / March reviewing that resort!

Hi! To access Ventana, when you walk into the resort pass through the lobby / check in area. Before you were to head outside to the pool area, take a right, past the Mexican restaurant (Casa De Rosa) and follow that hall and you'll walk right into Ventanas. To access the salsa beach taco place, if you visit the beach bar at the hotel, walk past it and the little taco place will be on your left. Hope this helps!

Hi! Technically it's a "tip free" resort but we tipped like we would typically tip here in the USA. I believe that I brought $300 cash and divvied that out over the 5-6 days we were there. Plus we also tipped the kids camp attendants a hunk of cash at the end of our trip.

@@iqragulzar828 Hi! Sorry for the delay. When you book your trip direct through Wyndham Alltra, they give you the option to add transportation. We added whatever transportation was offered and it worked out perfectly. It wasn't clear during the booking process that the transportation includes BOTH when you arrive and when you depart - can't beat the price knowing that. I can't find the actual company that provided the travel, but when going through the booking process with the hotel we added "Package Name: Round Trip Private Standard Airport Transfer"

We used Discova (I believe is what it was called!) By booking direct with the hotel, they offer you transportation. Highly recommend, it was a very good experience. You'll have a to do a little waiting at the airport but nothing unreasonable.

Hi! The resort is all inclusive, so all food, beverages AND alcohol are FREE! I do not remember seeing Salmon on the menus, but I'm honestly not 100% sure.

Hi Jennifer, I did not see younger kids in the camp - you might want to email them and ask what the age limitation is? Sorry I don't know the answer to this!

Thank you so much, that means a ton. I tried to make a video that covered everything that I couldn't find in a video when I was researching this location. I hope that you have a GREAT time on your vacation!!