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Fox ESS
Registrace 5. 11. 2019
Fox Energy is a global leader in the development inverter and energy storage solutions.
Video
Fox ESS Produktvorstellung und Features H3/ H3 pro/ ECS Batterie
zhlédnutí 35Před 21 hodinou
Fox ESS Produktvorstellung und Features H3/ H3 pro/ ECS Batterie
H3PRO introduction cartoon
zhlédnutí 104Před 14 hodinami
Jeśli masz minutę i trzydzieści sekund, nie przegap naszego polskiego filmu na H3 Pro! 🎥
Discover Fox Forest: Take Charge and Make a Difference - DE
zhlédnutí 85Před 14 dny
Discover Fox Forest: Take Charge and Make a Difference - DE
Discover Fox Forest: Take Charge and Make a Difference
zhlédnutí 144Před 21 dnem
Discover Fox Forest: Take Charge and Make a Difference
EK Series (EK11) Energy Storage Batteries Installation Guide
zhlédnutí 231Před 21 dnem
EK Series (EK11) Energy Storage Batteries Installation Guide
EK Series (EK5) Energy Storage Batteries Installation Guide
zhlédnutí 148Před 21 dnem
EK Series (EK5) Energy Storage Batteries Installation Guide
How to plant your own tree on Fox Forest via FoxCloud2.0 (For End User Only)
zhlédnutí 247Před 28 dny
How to plant your own tree on Fox Forest via FoxCloud2.0 (For End User Only)
H3 pro parallel installation guide (with SmartLogger)
zhlédnutí 284Před měsícem
H3 pro parallel installation guide (with SmartLogger)
How to make a Microinverter Plant for FoxCloud2.0 By Fox ESS
zhlédnutí 265Před 2 měsíci
How to make a Microinverter Plant for FoxCloud2.0 By Fox ESS
How to make Network Configuration for Microinverter By Fox ESS
zhlédnutí 271Před 2 měsíci
How to make Network Configuration for Microinverter By Fox ESS
How to register an account for FoxCloud2.0 By Fox ESS (For agent)
zhlédnutí 299Před 2 měsíci
How to register an account for FoxCloud2.0 By Fox ESS (For agent)
View the Fox ESS European HQ in Wiesbaden, Germany
zhlédnutí 229Před 2 měsíci
View the Fox ESS European HQ in Wiesbaden, Germany
How to register an account for FoxCloud2.0 By Fox ESS (For installer)
zhlédnutí 430Před 2 měsíci
How to register an account for FoxCloud2.0 By Fox ESS (For installer)
The Installer's Perspective: Embracing Fox ESS Solutions
zhlédnutí 302Před 2 měsíci
The Installer's Perspective: Embracing Fox ESS Solutions
How to use FoxCloud2.0 to monitor our devices (For End User)
zhlédnutí 3,2KPřed 3 měsíci
How to use FoxCloud2.0 to monitor our devices (For End User)
R Series Inverter Installation Guide - FR
zhlédnutí 130Před 3 měsíci
R Series Inverter Installation Guide - FR
DTSU666 Smart Power Sensor Load balancing operation flow - IT
zhlédnutí 255Před 4 měsíci
DTSU666 Smart Power Sensor Load balancing operation flow - IT
DTSU666 Smart Power Sensor Load balancing operation flow
zhlédnutí 473Před 4 měsíci
DTSU666 Smart Power Sensor Load balancing operation flow
When will it show live data? At the moment the widget can show data that's several hours out of date.
I registered on foxcloud previously but it didn’t work so i tried again to register but this time it says “ No valid verified SN” now what to do ? Can you please unlink my SN
No weather data on home page fox cloud 2.0
Doesn’t work for me, I go to settings and move the slider across but it doesn’t stay set once I exit the settings. Every time I go back to the settings it is off.
Same
@@ana21324 Thanks, I am glad it isn’t just me. Strangely I seem to remember a tree appearing on the first screen of the App after the update but it disappeared.
@@ana21324 Mine appears to work now, I haven’t done anything but the slider stays across.
@@doublehaven thanks for letting me know! It works for me now too :)
Which app use for fox hybrid inverter for pc not mobile, i have 3 fox inverter 15kw and i want to see these data on my PC.PLZ HELP US
Which app use for fox hybrid inverter for pc not mobile, i have 3 fox inverter 15kw and i want to see these data on my PC.PLZ HELP US
Der hohe Eigenverbrauch von 200W (Standby warm) ist für mich nicht erklärbar. Entweder hat man bei der Entwicklung einfach auf die Effizienz vergessen, oder die Ingenieure haben es einfach nicht besser hinbekommen. Andererseits muss man auch sagen, dass viele andere Hersteller nur den "kalt" Standby angegeben und keiner genau weiß wie hoch der Eigenverbrauch bei reinem Hybrid- oder Inselbetrieb tatsächlich ist. In der FoxESS Anleitung steht leider auch nicht, was genau mit "hot standby" gemeint ist.
How to activate fox hybrid inverter with bettery ??
Why can u help me
My 10kw fox inverter show meter fault error
My fox inverter show meter fault why
Looks great!
I'm in the UK and looking forward to this being available. Any dates yet?
Hi Philippe very interesting Interview….!!
Why multiple devices are installed? Shouldn’t a single unit of Inverter be required to convert solar energy into AC?
Worst Product. It uses too much in self consumption. There’s a 20ms Delay in switching. It’s not a real time Hybrid. Avoid. Highly dissatisfied Customer
Hi may I have your contact number or email address, or you can reach our after-sales department, email is service@fox-ess.com, our service engineer will contact you shortly.
Is the inverter DIRECTLY connected to the Grid socket of the EPS box?
I have 15 kw grid tied inverter installed at my home. It doesn't show load and grid consumption option on the app. Please guide if there's any settings issue or what I need to do? Thanks .
Hi i had a fox battery installed cost me 6000 pound not saved any money on electric at all not cut out this new energy gadgets at all very disappointed with product and fox service after sale based in uk
Hi Janet, may i have your contact number or email address, our service engineer will contact you shortly.
Fox cloud is helpfull or foxess app for end user
What parameters should ct have for FoxEss s3000-g2, 3kw inverter?Current,ratio. I just want to stop exporting energy to grid.
Fox ESS - Can you add in the app the ability to manually change the charging power limit during charging? Right now i can only set max amps in charger settings
When are these available to purchase? And to incorporate batteries would you have to use an AC charger with batteries separately?
Please to have all the information to your question, please let me know where you are located as I can give you the most relevant phone number to reach the call center. Have a very good day.
United Kingdom. Thanks!
When are these available to purchase?
Hello, please tell us in which country you are as we could adjust our recommendation, as this product is already available. Thank you !
United Kingdom. Thanks!
?
AoA any fox inverter dealer in islamabad PAKISTAN?? PLZ snd contact nbr
Hello, thank you for your message. You can contact directly our sales for Pakistan : brooks@fox-ess.com. Have a very good day.
Hi Brother do u have a video that shows how to wire the 30 kw inverter 3phase
Hello @blanchardmukanya8300 Thank you for your message. All the videos are available on our YT channel, I invite you to check I am sure you will find a video for what you need. Have a great day.
ok
I hope you have all the answers of your questions. Have a very good day.
How many charge cycles?
Hello, thank you for your message I adviced you to send an email to service@fox-ess.com with a detail description of your request (which products, series number, conditions of work...) or to check the datasheet itself available in our Download center : fox-ess.com/download/. Hope it will help. Have a nice day.
Fox, you do realise that flying has very high levels of CO2 emissions. Using this as an analogy for a company aiming to improve sustainability is a very odd way of going about promoting yourselves.
Thank you for sharing your feelings, I think everyone will have understood the image in the right way. But we take note. Good day
Awesomeness thank you FoxESS for hosting us!
Our pleasure!
Great installation guide! We're excited to experience this revolutionary H3 Pro in South Africa!
Thank you for your message and we are very proud to support you. See you soon !
They do not offer any assistance to their disabled customers while trying to sort out the software. You are left on your own..............fed up with them. Once they have your money that is it!!!
Hello, we are manufacturers so I assume you are talking about your installer. In this case I advise you to contact him again if you need support, if your product ever shows a malfunction, he can then call on our after-sales service made up of a complete team who will be delighted to provide him with all the necessary service. Have a good day.
EPS Loads also to Inverter ? The Manual is litte confusing
Hello, thank you for your message I adviced you to send an email to service@fox-ess.com with a detail description of your request (which products, series number, conditions of work...). Have a very good day.
Where can I buy one in the UK?
Please can you contact directly the sale support in the UK? They will give you the update. Have a very good day.
Connected everything like in the video. My 22kw charger still charge my car at max 10kw. Can't find configuration manuel or videos. Need help
Hello and thank you for your message. We recently post some videos about the EV Charger but if you still new more information please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
And the configuration setup???
Hello and thank you for your message. We recently post some videos about the installation of our products but if you still new more information please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
I only wish things from Fox ESS were more reliable. The app is clunky and often off line and the whole system needs to be more flexible
Thank you for your message, we are very proud to announce (as you may have seen on our social networks) that the new app is available, that it is fluid and reliable. I hope it will bring you complete satisfaction. Have a good day
My unit was less than a year old, and they stopped making it, so I can't add to it. Thanks, Fox.
Hello, if you need any help to be informed about the different setting you could have, please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
Where can I purchase this in the UK?
Please can you contact directly the sale support in the UK? They will give you the update. Have a very good day.
Awesomeness
Our pleasure
Brilliant to produce a video that creates more questions than answers. What would it have been like to show the result to someone beforehand during production, before so many things were misrepresented.
Hello, we are so sorry if you still have lots of questions, but please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
Hi please I want to understand what do mean backup isn't a load or grid and Ac to it what
Hello, we are so sorry if you still have some questions, but please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
Hi where should I connect the load in fox invert it only Ac all go's there
Hello, we are sorry if you still have some questions, but please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
One bit of information I can't find anywhere is how to unplug that connector, plenty of information about what connections are on it. Does it twist quarter turn how does it unplug?
Hello, please feel free to send a message to service@fox-ess.com with a detail description of your request. The after sale service team will be there to support you. Have a very good day.
The h/w might be good but the software is rubbish. They can't do software. They could just support home assistant software as an alternative to their own very poor cloud based service. Sadly they don't.
Thank you for your message, we are very proud to announce (as you may have seen on our social networks) that the new app is available, that it is fluid and reliable. I hope it will bring you complete satisfaction. Have a good day
@@foxess5669 Sadly your new app is still broken. I want to be able to run it locally so when your servers are down I can still control my system. Also: It doesn't report server errors correctly (or at all). It doesn't give a real time display. It doesn't allow me to set a charge to xx percent. It says it updated x minutes ago... but that might mean hours ago because the update message err... doesn't update. If I update the home page and swipe right... it doesn't update the info on that page. It requires I agree to changed terms of service to see basic info *ON EQUIPMENT I ALREADY OWN* I could go on to list the other problems but you don't listen, you don't reply to emails, you clearly don't really want customers at all.
need more information on how Fox ESS EV charger integrates with Inverter and ESS batteries and overall system software and control. ie. can you force EV charging from grid and not discharge batteries overnight?
Fox ESS - can you reply to this? How does the charger integrate with the Fox Inverter? Does it auto adjust to current solar power?
Hello and thank you for your message. We recently post some videos about the EV Charger but if you still new more information please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
sloppy AC Port wire connection, individual wires splayed (fluffy) and to much bare wire above individual connectors.
Hello and thank you for your message. We recently post some videos about the EV Charger but if you still new more information please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
Customer care number?
Hello and thank you for your message. Please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day. If you need for Germany: 0049 405379921-20 For Italy: 0039 049636761-0 For France: 0033 41240005-1 For Spain: 0034 86899998-0 For Belgium: 0032 3318755-0 For Poland: 0048 72701292-3
Indian customer care of foss ess
Hello and thank you for your message. Please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
Chick
Hello, can we help you for something?