DTCX - The Community For Growing DTC Ecommerce
DTCX - The Community For Growing DTC Ecommerce
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AI & Automation Webinar Series Episode 1 (APAC)
What you’ll get from this video:
- Learn how integrating AI and automation can drastically reduce response times and increase customer satisfaction.
- Discover how to use AI and automation to offer personalized experiences that make each customer feel special.
- Learn how to use AI tools to analyze customer data and derive insights that improve decision-making and optimize customer journeys.
- Hear from industry leaders about successful implementations and case studies.
- Learn to use AI to build stronger customer relationships and improve brand loyalty.
Hosted by: Gorgias - Hugh Russell-Parsons (Strategic Partner Manager - APAC)
Featuring:
Klaviyo - Ian McMahon (Partner Account Manager - APAC)
Megaphone Marketing - Lauren Oakes (CEO)
Brought to you by GORGIAS | Click this link for a special offer TODAY!: bit.ly/36fw6DS
#dtcx
zhlédnutí: 30

Video

The Ultimate Shopify Customer Journey: Episode 10
zhlédnutí 302Před měsícem
What you'll learn from this video: ✔How to be an active participant in creating and nurturing desired customer journeys instead of constantly reacting ✔Discover ways to ensure your teams aren't in silos and everyone is working together to address consumer needs ✔See how successful Shopify brands use customer journey mapping to create a 360-degree view of every interaction ✔Practical tips and ta...
DTCx7 Gibson Toombs & Ryan Bloms - Everything You Need to Know About Multi-store eCommerce
zhlédnutí 40Před měsícem
DTCx7 Gibson Toombs & Ryan Bloms - Everything You Need to Know About Multi-store eCommerce
DTCx7 Tiana Taylor - Optimising ‘The Digital Channel’ and the impact to omnichannel business
zhlédnutí 40Před 2 měsíci
DTCx7 Tiana Taylor - Optimising ‘The Digital Channel’ and the impact to omnichannel business
DTCx7 Kynon Hickman - Strip Back Your Stack. The Beauty of a Wonderfully Simplistic Tech Stack
zhlédnutí 20Před 2 měsíci
DTCx7 Kynon Hickman - Strip Back Your Stack. The Beauty of a Wonderfully Simplistic Tech Stack
DCTx7 Lauren Oakes - Why AI is Your Next Best Digital Marketing Hire
zhlédnutí 35Před 2 měsíci
DCTx7 Lauren Oakes - Why AI is Your Next Best Digital Marketing Hire
DTCx7 Brenda Walters - Creating Customer Obsession with Your Brand
zhlédnutí 69Před 2 měsíci
DTCx7 Brenda Walters - Creating Customer Obsession with Your Brand
DTCx7 Gabriel Cayari & Mitch Long - Optimising every step: The pros and CROs with Shopify
zhlédnutí 11Před 2 měsíci
DTCx7 Gabriel Cayari & Mitch Long - Optimising every step: The pros and CROs with Shopify
DTCx7 Hugh Russell-Parsons - Automate: Embracing the New Age of Customer Experience with Gorgias
zhlédnutí 12Před 2 měsíci
DTCx7 Hugh Russell-Parsons - Automate: Embracing the New Age of Customer Experience with Gorgias
DTCx7 Neil Forrest - Strategic Partner Manager EMEA
zhlédnutí 7Před 2 měsíci
DTCx7 Neil Forrest - Strategic Partner Manager EMEA
DTCx7 Moon Suck Song - Critical Success Factors Behind Fastest Brands in the World
zhlédnutí 36Před 2 měsíci
DTCx7 Moon Suck Song - Critical Success Factors Behind Fastest Brands in the World
DTCx7 David Greenaway & Freyja Wedderkop - Nurturing Customer Relationships
zhlédnutí 14Před 2 měsíci
DTCx7 David Greenaway & Freyja Wedderkop - Nurturing Customer Relationships
DTCx7 Reza Khadjavi - How to Build a Creative Strategy
zhlédnutí 37Před 2 měsíci
DTCx7 Reza Khadjavi - How to Build a Creative Strategy
DTCx7 George Loraine - The place of AI in customer support
zhlédnutí 10Před 2 měsíci
DTCx7 George Loraine - The place of AI in customer support
DTCx7 Megan Robinson & Megan Maquera - Replicating a Luxury In Store Experience Online
zhlédnutí 37Před 2 měsíci
DTCx7 Megan Robinson & Megan Maquera - Replicating a Luxury In Store Experience Online
DTCx7 Liz Fedorak & Andrew Almond-Smith - LoyaltyLion x Ethique: Using Loyalty to Boost Retention
zhlédnutí 17Před 2 měsíci
DTCx7 Liz Fedorak & Andrew Almond-Smith - LoyaltyLion x Ethique: Using Loyalty to Boost Retention
DTCx7 Ian Rich - Agencies are Fake News as Told by an Agency Owner
zhlédnutí 15Před 2 měsíci
DTCx7 Ian Rich - Agencies are Fake News as Told by an Agency Owner
DTCx7 Gamal Codner - Building a Simple 7 Figure Community of Customers
zhlédnutí 28Před 2 měsíci
DTCx7 Gamal Codner - Building a Simple 7 Figure Community of Customers
DTCx7 Erin Watt - Diving into the DTC Data
zhlédnutí 11Před 2 měsíci
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DTCx7 Elias Manopla - The E-commerce Scene in Latin America
zhlédnutí 17Před 2 měsíci
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DTCx7 Chelsea Jones - Evolving eCommerce
zhlédnutí 10Před 2 měsíci
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DTCx7 Justin Holmes & Amanda Kwasniewicz - How AI is Changing The Way We Work
zhlédnutí 16Před 2 měsíci
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DTC x7 Brandon Amoroso - LoyaltyLion x Ethique
zhlédnutí 10Před 2 měsíci
DTC x7 Brandon Amoroso - LoyaltyLion x Ethique
DTCx7 Brittany Barron - Delivering Excellence 5 Tips to Master Fulfillment
zhlédnutí 2Před 2 měsíci
DTCx7 Brittany Barron - Delivering Excellence 5 Tips to Master Fulfillment
DTCX7 Ezra Firestone - Profit First How To Thrive During A Recession
zhlédnutí 254Před 2 měsíci
DTCX7 Ezra Firestone - Profit First How To Thrive During A Recession
DTCx7 Zoe Khan - The Perfect Winback System
zhlédnutí 21Před 2 měsíci
DTCx7 Zoe Khan - The Perfect Winback System
DTCx7 Steve Chou - Master Meta Ads Solo
zhlédnutí 18Před 2 měsíci
DTCx7 Steve Chou - Master Meta Ads Solo
DTCx7 Ronak Shah - Beyond the Send Button
zhlédnutí 34Před 2 měsíci
DTCx7 Ronak Shah - Beyond the Send Button
DTCx7 Ren Fuller - Internal Team Building
zhlédnutí 9Před 2 měsíci
DTCx7 Ren Fuller - Internal Team Building
DTCx7 Molly Kerrigan - Simplifying Support
zhlédnutí 19Před 2 měsíci
DTCx7 Molly Kerrigan - Simplifying Support

Komentáře

  • @AyeletStatov-pj8yt
    @AyeletStatov-pj8yt Před měsícem

    Mia Healy- You spoke really nicely. I fell in love with you :)

  • @gohardproduct
    @gohardproduct Před měsícem

    I'm so happy to have come across this video although its 2 years old make perfectly good sense I'm going to listen to it a few more times. NEW Orleans ✌️

  • @HesterLiong
    @HesterLiong Před 3 měsíci

    This is really really good. Not a lot of people are talking how the Acquisition affects the Retention!

  • @dtcx
    @dtcx Před 5 měsíci

    hey let me know if you need this yt handle, no payment) i'll just give it to yal

  • @BlackTravelBox
    @BlackTravelBox Před 5 měsíci

    Can you share a link to the presentation? Some examples are hard to see on the video. Thanks!!

  • @the.E.X
    @the.E.X Před 6 měsíci

    this was great. @chasedimond - appreciate you....

  • @DrazOutshineGaming
    @DrazOutshineGaming Před 8 měsíci

    Good shiz

  • @seanwyattfishing
    @seanwyattfishing Před 8 měsíci

    Been trying to explain this to people for the few years for social ads...thanks for putting this together!

  • @andriyboychuk9677
    @andriyboychuk9677 Před 10 měsíci

    amazing webinar. thank you for the insights.

  • @amiehunt3879
    @amiehunt3879 Před 11 měsíci

    Promo-SM 😑

  • @SFOSTER55555
    @SFOSTER55555 Před 11 měsíci

    Awesome content! Super pumped to hear Barry speak. Guy is a legend!

  • @EoinEverard
    @EoinEverard Před 11 měsíci

    Just starting out so love the content

  • @leospectrum
    @leospectrum Před 11 měsíci

    🙏 you're the best

  • @omarygonell
    @omarygonell Před 11 měsíci

    I'm really enjoying these videos!! Learning so much. Thank you

  • @izzanadl7371
    @izzanadl7371 Před rokem

    Thank you Nik!

  • @REALDrBob420
    @REALDrBob420 Před rokem

    👍

  • @ZoeKahnBackUp
    @ZoeKahnBackUp Před rokem

    That’s our girl!!

  • @isurulakmal1171
    @isurulakmal1171 Před rokem

    ❤❤❤

  • @aab3579
    @aab3579 Před rokem

    its always value-packed knowledge with Nik.

  • @yeshunee
    @yeshunee Před rokem

    Love that the company is woman run and owned clean products!

  • @rosschisholm4328
    @rosschisholm4328 Před rokem

    This guy says he's Scottish but he sounds like he has dysprosody, a rare neurological speech disorder affecting the way he says words. Really weird.

  • @aab3579
    @aab3579 Před rokem

    Awesome guys, thanks for making these videos very helpful.

  • @derekjp6043
    @derekjp6043 Před rokem

    "I was actually like for the first time giving 100% to one thing." - Dylan Jacob Alex Hormozi: "In order to do more, do less. Do one thing. Pick one."

  • @derekjp6043
    @derekjp6043 Před rokem

    Been following his story since 2018, back when the only video I could find on him was him in a warehouse!

  • @pzmatwork
    @pzmatwork Před rokem

    How should B2B or CPG companies structure their sales support, customer and retailer support departments when entering the DTC sales channel? I run Customer Operations, Contact Center and Service for both eComm and CPG. The company is still rooted in B2B/CPG sales and as eCOMM continues to grow even I wish I could break from sales and marketing and just run my own show. . I suggested moving the customer out of sales or marketing and make it a standalone division - a customer is a customer to me. My department is the glue between pre-sales (CPG) order management, and post order support for both CPG and DTC sales. I am either directly or indirectly involved in all customer touchpoints and the order to cash process. For example, I meet with supply chain and operations and I know how my fill rate and on-time delivery will affect both sales groups. Do you have any particular take on this? I see consumer and wholesaler split up as two different entities in many companies I've researched and my company just isn't there yet.

  • @Nakedchemist
    @Nakedchemist Před rokem

    amazing so useful

  • @tuckandbundle
    @tuckandbundle Před rokem

    Giveaway codes?

  • @markpatel
    @markpatel Před rokem

    Sounds like a bunch of college grads and crypto enthusiasts.

  • @SuzyQT
    @SuzyQT Před rokem

    Wow, Holt is an amazing guy! Very impressive.

  • @markpatel
    @markpatel Před rokem

    Gorgias don't indulge in hypocrisy. 39:00 12 hrs customer service response time doesn't cut it, our company has been your customer and consistently your response time has been more than 48 hours and no updates upto 7 days, I despise your company because of the way you guys lie through your teeth.

  • @markpatel
    @markpatel Před rokem

    It would be super helpful if the timeline was tagged.

  • @willg.7501
    @willg.7501 Před rokem

    Great interview with excellent info!

  • @adamharris5003
    @adamharris5003 Před rokem

    So Yeti doesnt exist?

    • @derekjp6043
      @derekjp6043 Před rokem

      Yeti's vision just isn't as creative... will be amazing if he overtakes them in some big way.

  • @harveysteele7861
    @harveysteele7861 Před rokem

    【promosm】 😋

  • @Charlie-ln6lc
    @Charlie-ln6lc Před rokem

    Great episode! The birddog guy knows his stuff! Just wish he knew a barber! 😂💈☠️

  • @curtisnemechek592
    @curtisnemechek592 Před rokem

    Great interview!

  • @Battlbox
    @Battlbox Před rokem

    🔥🔥🔥

  • @JohnMRoman
    @JohnMRoman Před rokem

    Enjoyed this one, well done.

  • @pascalsabatnig
    @pascalsabatnig Před rokem

    love the episode!

  • @jeremyhorowitz7824
    @jeremyhorowitz7824 Před rokem

    Crazy that Tik Tok beat out Shark tank.

  • @jeremyhorowitz7824
    @jeremyhorowitz7824 Před rokem

    Such a great epsiode!

  • @sookiekat987
    @sookiekat987 Před rokem

    Love this stuff. Just wish it was a bit affordable

  • @benpavlovich
    @benpavlovich Před rokem

    Adam Reed is a scam artist who doesnt deliver his products. His company has a F rating on BBB.I'm sure DTCX is a great channel but Adam is not someone I would trust

  • @bhushanecomm4103
    @bhushanecomm4103 Před rokem

    The tech stack is amazing! Great video

  • @reina3846
    @reina3846 Před rokem

    🌈🎉🌈🎉🌈🎉🥰🥰🥰🥰🥰

  • @shoyatbekokhunjonov1061

    He is legend!

  • @CandyGirlzModels
    @CandyGirlzModels Před rokem

    Thanks for the knowledge drop

  • @_liamm
    @_liamm Před rokem

    great interview my dudes!

  • @boostf5874
    @boostf5874 Před rokem

    good content, thx!

  • @thanhsaigon8848
    @thanhsaigon8848 Před rokem

    Cool. I think email marketing is a good niche for me to start with.