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Hi Melody! We care about this as much as you do. In order to fully understand everything correctly, can you confirm what type of payment are you referring to?

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Hi Joseph! We appreciate your interest. To be eligible for a MyPay line of credit, you must meet all of the following requirements: 1. You are 18 years of age or older. 2. You live in an eligible state. Check here ▶️www.chime.com/mypay-waitlist-terms-conditions/ 3. You are a member of Chime with a Chime checking account in good standing. 4. You have activated your physical Chime Visa® Debit Card, or have an open and active physical Chime Credit Builder Visa® Credit Card or Chime Cash Rewards Visa® Credit Card. 5. You have received any of the following: - two qualifying direct deposits of $200 or more per deposit, from an employer, payroll provider, gig economy payer (Uber, Lyft, DoorDash, etc) in the past 34 days. - one qualifying direct deposit of $200 or more per deposit in the last 34 days and added an Additional Data Source such as your work email or work address and GPS location during MyPay enrollment. - one qualifying direct deposit of $200 or more per deposit in the last 34 days from a government benefits payer. 6. Agree to the MyPay Agreement during your MyPay enrollment including giving us authorization to debit your Chime Checking Account to repay your Advance and any fees at the time that you request an advance.

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Hey there! We care about this as much as you do. Your card can be activated in the app! Just sign in and click on "Activate". From there, enter the CVV number, and create a PIN. Your card can also be activated on bit.ly/2UADekW

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Hi Joshua! We care about this as much as you do. In a nutshell: Credit Builder offers features that help you stay on top of key factors that impact your credit score. That means that the consistent use of Credit Builder can help you build payment history, increase the length of your credit history over time, and more. Every month, Chime will report your activity to the major credit bureaus.

Hi Sheila! We care about this as much as you do. We'd like to learn a bit more about how we can help you-can you share a bit more about what's going on?

Hey Dra, we appreciate your interest! Chime is a financial technology company, which means we offer financial products like checking, savings accounts, and debit cards without having any actual branches. We are also offering Credit Builder which is a secured credit card with no annual fees, no interest, and no credit check to apply. And unlike traditional secured credit cards, it allows you to use the money you move to Credit Builder to pay for monthly charges! You can use it anywhere Visa® is accepted for everyday purchases - gas, groceries, monthly subscriptions - anything! It's a new way to build credit 💪

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Hi there, we care about this as much as you do. You can send funds directly to non-members using Pay Anyone. The recipient can claim the money without signing up for a Chime account. - Funds are only eligible for claiming within 14 calendar days after it was sent. - The cash-out or claim limit for non-members is $5,000 per month. - Recipients must agree to the Terms and Conditions of using the Pay Anyone Transfer Services as a Non-Chime Member, Chime’s User Agreement, and Privacy Policy to claim the funds. Note that, non-Chime recipients have two options to receive the money: - Enroll in a Chime account and receive the transfer as a member. - Enter their debit card details to immediately transfer funds to a U.S. bank account. Transfers may reflect within 30 minutes or more depending on the receiving bank.

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Hi Tina, we understand how upsetting this must be for you. Our Member Services team can help take a look at what might be happening here. Please get in contact with us at 1 (844) 244-6363, and we'll be able to investigate this more deeply with you.

Hey there! Credit Builder is a secured credit card. It helps you build credit by letting you borrow against the money you put into your Credit Builder secured account and reports your progress to top credit bureaus. Unlike traditional secured credit cards, Credit Builder allows you to use the money you move to Credit Builder to pay for what you spend that month! Additionally, Credit Builder has no interest, $0 annual fee, $0 maintenance fee, and there’s no large deposit required upfront. More info here: bit.ly/3crptyY Note: Credit Builder may show a negative balance if a final charge exceeds the pre-authorized amount. This happens when merchants don't know the final amount due at the initial time of payment. Just move money to your Credit Builder account to cover it before the 23rd of next month!

Hey Mesheyona. We appreciate your interest! Credit Builder is a secured credit card. It helps you build credit by letting you borrow against the money you put into your Credit Builder secured account and reports your progress to top credit bureaus. Unlike traditional secured credit cards, Credit Builder allows you to use the money you move to Credit Builder to pay for what you spend that month! Additionally, Credit Builder has no interest, $0 annual fee, $0 maintenance fee, and there’s no large deposit required upfront. More info here: bit.ly/3crptyY

Hey Johnathan! We can imagine how that could be useful. We appreciate the feedback and we'll pass it along to our team! 🙏

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Hi there! Thank you for getting in touch about this. Members can deposit cash in their Chime Checking Account at over 90,000 retail locations with our cash deposit partners. While most retailers charge fees for cash deposits at their own discretion, cash deposits made at Walgreens locations are free. To deposit cash, a member just needs to present their cash and Chime debit card, and ask the cashier to deposit the cash into their Chime Checking Account. More info on our features and FAQs: bit.ly/2viOOIi

Hey there! We understand how inconvenient this must be for you. We offer mobile check deposits with direct deposits. 30 days after you receive your direct deposit it'll be auto-enabled in your app.

Update, its now weeks later and after NINE calls to Chime someone finally understood the problem. Because I used my nickname when creating the account as I NEVER go by my legal name, the app was auto-rejecting it due to this slight difference even though everything else (address and ss#) matched. That's fine, computers can be pretty stupid, but the problem is that no matter how high up chime's ladder I went, NO ONE had the power to add a few letters to my account name (which is insane!). Long story short, I had to contact their accounts department, wait for them to email back a link I could send relevant photos, and now finally, after nearly a month, the problem is fixed. Only one of my checks is over their silly $5,000 limit so I STILL have to pay a massive fee to cash it and find a way to get it into my account.....just get a real bank folks, these online banks AREN'T worth the hassle....

Hi there! Thanks for reaching out. The money you move to your secured account is the amount you can spend on your card. You can use your Credit Builder card anywhere Visa® is accepted and at the end of each month, you can use the money previously moved to pay for your monthly charges. We report your activities to the major credit bureaus to help you build credit over time. Learn more: bit.ly/3lAOQ2E

Hi there, we care about this as much as you do. If the recipient is a Chime member, they will instantly receive the funds. If they are not a Chime member, they will receive a text message or email informing them that they can claim their funds either by (1) enrolling in a Chime account and receiving the transfer as a member or (2) entering debit card details to transfer funds to a U.S. bank account immediately. Note: Pay Anyone Transfers to non-Chime members that haven't been claimed can be canceled at any time by the sender on their app. A canceled Pay Anyone Transfer will return the funds to the sender's account immediately.