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The HCH-701 has a maximum embroidery area on caps of 67mm H (add up to 10 to that with the "expand cap limit" setting) x 290mm w (2.7" H x 11.4" W)

Thank you for the constructive criticism! The webinar video quality is controlled by the strength of the Internet connection. We are shooting with 1080P cameras but that day, but the camera throttles down the video quality if the internet connection is less than ideal.

Bevyjean, we miss you! Hope you are doing well in the UPI !

I shared the procedure with you on FB. How is your machine doing ?

It's called Filmoplast. It's a heavy-weight water-soluble topping. You can buy it from www.texmacdirect.com

If you have a touchscreen machine, you can do this in Layout mode. Look for the video on this channel discussing how to use Layout mode.

I found the video. Thanks. How about adding fonts to the touch screen, is that possible? If yes, is there an instructional video as well?

The water soluble clear backing was a heavy water soluble topping from Gunold called Filmoplast.

Generally most people are using 40-weight polyester thread with a 75/11 sharp point needle. No need to oil the bobbin shaft, but it is necessary to oil the race of the rotary hook roughly every 100,000 stitches.

@@TexmacHappyEmbroideryMachines thanks for answer: Organ Needles 11 working fine at the moment, I order Groz-Beckert 11/75 we see how they hold up, I order 60WT bobbin thread, 40WT I need to refill my bobbin very often

@@TexmacHappyEmbroideryMachines I have another question I couldn't find answer too: my Happy HCS-1201-30 have German language installed, is there a English language pack I can download?

Hello, please contact the support department of the dealer you purchased your machine from for help. We hope you get this issue resolved expeditiously!

Hello! We are constantly adding videos so hopefully soon we will have more examples on how to use our accessories with your machine! In the meantime, customers who bought their machines from Texmac can take advantage of the free training and support resources to learn how to to do this and more...

Glad you like it! More videos coming soon on more in-depth use of the control panel

Yes, the machine in the video is using Madeira polyneon 40-weight thread, which works very well with the machine. Happy machines work well with embroidery thread like Madeira that's made for commercial machines. Just make sure, no matter what thread you purchase, that you follow good procedure in setting up and testing tension for that thread and matching it with an appopriate needle (for example, 75/11 or 80/12 sized needles generally work well with 40 weight thread.

Something I just noticed is that I have rather large washers around all my screws in the drum. This is blocking it from being able to move up and down further. Do you think that I can take them off? In this video, it looks like this machine either has very small ones or none at all. Thanks.

Hi, Vicki, Rene here. I think I saw your post on Facebook. Call or text me at 980-230-2841 and we can find a time to go over that cap driver or shoot me an email at rrosales@texmacusa.com

Hi, Charmaine! Yes, we do! Send an inquiry to our webform happyemb.com/info.php and a salesperson can reach out to you with all the details. Ask about any specials we have going on, too!

Contact the dealer that sold the machine to you for training. If you bought the machine from Texmac for example, take advantage of the free training that comes with purchasing from Texmac.

Hi, Sam, good question! The HCD servo is new, but the current multi-head versions of the HCD (called the HCR3 series) have been running servos for 7 years now, so we have some history. There shouldn't be any appreciable difference in stitch quality - all model HappyJapan embroidery machines can all achieve very high stitch quality with very little to no difference in output between all the models, provided everything is set up correctly. However, with the servo models, we have found that the machines can sew more easily through more challenging projects (such as stiff trucker-style ballcaps). This translates to more trouble-free setup for jobs like this and more trouble-free production. There is also a productivity gain with servos which we will be measuring in upcoming videos.

@@TexmacHappyEmbroideryMachinesthank you for the reply! Would love to see it do some hats. That’s all I do. I’ll also be at the Expo in Long Beach next month. Will the servo version be there?

Make sure you're using the Ultra Solvy, which is a very thick version of water soluble backing.

E-050 is only an indication that the main shaft isn't resting at the preferred position for starting, sort of like it's just 1 symptom of whatever the issue is. It is important to take it into context with whatever else is going on to help resolve the issue. It would be a good idea to come to a training class or webinar and pose your question there, where you can get a better understanding of how to understand common error. More videos are on the way that will help, but classes and webinars can help fill in the blanks in the meantime.