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PortaOne
Registrace 16. 12. 2010
Helping telcos connect people since 2001
PortaOne has been developing billing, business support systems, and cloud telephony software for communication service providers for over two decades. We’ve helped more than 500 forward-thinking telcos in 100+ countries be market leaders while keeping the total cost of ownership for their business support system under control. We offer an unlimited lifetime license, and our open-architecture platform lets our customers quickly develop new services in-house. We give access to the source code to our customers to ensure security validation and transparency.
Subscribe to this channel for news, product demos, video tutorials, success stories, and interviews with PortaOne clients and staff that will show you how our products can help you grow your business.
Visit www.portaone.com to find out more.
PortaOne has been developing billing, business support systems, and cloud telephony software for communication service providers for over two decades. We’ve helped more than 500 forward-thinking telcos in 100+ countries be market leaders while keeping the total cost of ownership for their business support system under control. We offer an unlimited lifetime license, and our open-architecture platform lets our customers quickly develop new services in-house. We give access to the source code to our customers to ensure security validation and transparency.
Subscribe to this channel for news, product demos, video tutorials, success stories, and interviews with PortaOne clients and staff that will show you how our products can help you grow your business.
Visit www.portaone.com to find out more.
Make it Fun: Boosting Customer Engagement with Gamification
Ready to elevate your customer journey? In this video, discover how gamification-the process of adding game elements into your customer’s experience-can increase engagement and satisfaction for your users! 🎮
Discover how PortaOne Workflows and PortaBilling can automatically offer badges, credits, and other enticements to encourage interaction and establish long-term loyalty. Discover creative ways to personalize customer experiences with the power of gamification!
#Gamification #CustomerEngagement
Timecodes:
00:00 Introduction
00:35 Offering experience points for customer engagement!
01:02 How gamification works with PortaOne Workflows
01:28 Events that offer automated badges
02:03 Benefits of gamifying long-term customer experience
02:14 Enhanced customer engagement
02:26 Increased revenue opportunities
02:43 Personalized experiences
02:57 Reduced churn rates
03:08 Gamification and your customer journey
Useful links:
* A comprehensive billing and charging platform for telcos and communication service providers: www.portaone.com/telecom-products/portabilling/
* PortaOne Workflows: www.portaone.com/telecom-products/portaone-workflows/
Related videos:
* Making the most of PortaOne Workflows: czcams.com/play/PLtWHYaFvc842mB3s2jGcU2iQ4GpMfi9qo.html
If you have any more questions or are interested in learning more - contact us at: www.portaone.com/#contact
Subscribe to our PortaOne CZcams channel to see new videos about our products and serviсes: www.youtube.com/@PortaOne?sub_confirmation=1
Visit us at:
PortaOne Blog - blog.portaone.com/
PortaOne Documentation portal - docs.portaone.com/
LinkedIn - www.linkedin.com/company/portaone
Twitter - PortaOne
Facebook - PortaOneInc
Reddit - www.reddit.com/user/PortaOneInc/
Pinterest - www.pinterest.com/portaone/
Discover how PortaOne Workflows and PortaBilling can automatically offer badges, credits, and other enticements to encourage interaction and establish long-term loyalty. Discover creative ways to personalize customer experiences with the power of gamification!
#Gamification #CustomerEngagement
Timecodes:
00:00 Introduction
00:35 Offering experience points for customer engagement!
01:02 How gamification works with PortaOne Workflows
01:28 Events that offer automated badges
02:03 Benefits of gamifying long-term customer experience
02:14 Enhanced customer engagement
02:26 Increased revenue opportunities
02:43 Personalized experiences
02:57 Reduced churn rates
03:08 Gamification and your customer journey
Useful links:
* A comprehensive billing and charging platform for telcos and communication service providers: www.portaone.com/telecom-products/portabilling/
* PortaOne Workflows: www.portaone.com/telecom-products/portaone-workflows/
Related videos:
* Making the most of PortaOne Workflows: czcams.com/play/PLtWHYaFvc842mB3s2jGcU2iQ4GpMfi9qo.html
If you have any more questions or are interested in learning more - contact us at: www.portaone.com/#contact
Subscribe to our PortaOne CZcams channel to see new videos about our products and serviсes: www.youtube.com/@PortaOne?sub_confirmation=1
Visit us at:
PortaOne Blog - blog.portaone.com/
PortaOne Documentation portal - docs.portaone.com/
LinkedIn - www.linkedin.com/company/portaone
Twitter - PortaOne
Facebook - PortaOneInc
Reddit - www.reddit.com/user/PortaOneInc/
Pinterest - www.pinterest.com/portaone/
zhlédnutí: 68
Video
PortaSwitch Maintenance Release 116: Discover New Call Management Features
zhlédnutí 99Před 19 hodinami
Calling all PortaSwitch customers! 🚀 Maintenance Release 116 is here, chock-full of helpful new features. Join Anastasiia Holota as she walks you through what’s available in this release. Our new centralized phone number list management can help your customers screen calls effortlessly. Plus, MR116 brings advanced tools for troubleshooting failed calls, easy access to call quality details, and ...
New Languages, New Markets: Deploy Translated Customer Portals in 2-3 Weeks
zhlédnutí 96Před 14 dny
Want to expand your business to new markets? Learn how to create and deploy a localized version of your Cloud PBX customer-facing portal in just 2-3 weeks with PortaOne. Watch this step-by-step guide to translate and customize your portal for new countries or regions. Don’t miss out-reach new clients by speaking their language! 📌 Key Points: 00:00 Introducing quick translation for your Cloud PB...
Over 16 Years of Partnership: Javier Pinzon of Virtual Communications with Keys to Long-Term Success
zhlédnutí 46Před 14 dny
In this testimonial, Javier Pinzon of Virtual Communications reflects on his company’s 16 year connection to PortaOne. He suggests that long-term vision and strategy between corporate partners are crucial for business success! Navigating tough times is another key to a strong relationship, and Javier expresses gratitude for how PortaOne has responded to challenges over the years. Timecodes: 00:...
Streamlining KYC for Telcos: Enhancing Efficiency and Compliance
zhlédnutí 110Před 21 dnem
Strict “Know Your Customer” (#KYC) regulations and desire to embrace fully digital sales channels with eSIM are changing how the telecom industry does business. For governments, the importance of KYC legislation is to protect institutions and consumers against criminal activity, but it can be challenging to stay on top of current requirements. In this video, we explore how PortaOne Workflows he...
Increase Telco Profits with These Three Powerful Channel Partner Models | PortaOne Insider Tips
zhlédnutí 132Před 28 dny
Join PortaOne business analyst Iryna Veremiienko as she reveals three effective channel partner models in #PortaBilling that can boost your Telco profits. With these Communication Service Provider (#CSP) business models, CSPs can expand their offerings and grow their market reach. Iryna starts with the reseller model. Here, a CSP provides VoIP services at wholesale prices to a reseller. The res...
PortaSwitch Maintenance Release 115 | What’s New with PortaSwitch
zhlédnutí 216Před měsícem
Announcing #PortaSwitch Maintenance Release 115, chock-full of features to support your business. Join Anastasiia Holota as she explores the latest updates! In this release, those who offer call recordings or transcription services have more control over billing options. Rather than simply charging a flat fee for these services, #MR115 offers the flexibility of usage-based prices. Service provi...
A Blueprint for Success for MVNOs in Nigeria | MVNO Nation Africa 2024
zhlédnutí 145Před měsícem
At MVNO Nation Africa 2024, PortaOne CEO Andriy Zhylenko had the opportunity to meet with Akim Benamara of TechAfrica News and share his thoughts on the future of the #MVNO market in Nigeria and Africa as a whole, drawing on his 20 years of expertise in leading a successful company that creates solutions for innovative telecoms. Watch the video interview to learn how MVNOs can remain both compe...
Introducing a New CRM Web Dialer for Better Business Communications | PortaOne News
zhlédnutí 93Před měsícem
Businesses are demanding more and more efficiencies from their CRM systems - and more and more capabilities from the companies that provide them with their office and call center telephony services. That’s why PortaOne and PressOne (@pressoneafrica) have collaborated to create a new PortaPhone unified web dialer solution designed to work within the popular CRM systems that businesses already us...
Create Instant Meeting Notes with Tools You Already Use: AI, PortaSwitch, and CRM
zhlédnutí 714Před měsícem
Taking notes from recorded calls or meetings is a tedious and inefficient process - as is taking all the important details and action items that are hiding in those saved audio files and turning them into a useful document. Communications service providers can offer value to their enterprise customers with automations that prevent the need for all that work. In this video, we show how PortaOne ...
PortaPhone Web Widget Demo: Integrating Telephony with Everyday Business Platforms
zhlédnutí 109Před měsícem
For Cloud PBX providers taking advantage of PortaPhone, we are pleased to launch a new PortaPhone Web Widget which offers ease and streamlining to your customers: www.portaone.com/latest-news/web-widget-crm-phone-app/ Now, users can embed telephony into web applications with a simple HTML snippet. Adding a softphone to CRM, ERP, or CX platforms frees users from the awkward work of juggling betw...
MVNO BSS and Real-Time Charging | Launching Your MVNO pt.2 | PortaSwitch 101 Course
zhlédnutí 128Před měsícem
Welcome back to our series! In the second video in this chapter of our ongoing PortaSwitch 101 course, we explore the advantages of Mobile Virtual Network Operators compared to traditional mobile operators, along with everything you need to know about choosing the right #BSS and what a real-time charging engine can do. You’ll learn how MVNOs can finely specialize their services to cater to a di...
Making MVNO startup a breeze: A new integration between PortaOne and WTL mobile core!
zhlédnutí 157Před měsícem
If you’re looking to launch mobile services quickly and efficiently, we have a new integration to revolutionize your launch! In this video, learn how PortaOne and Wireless Technology Labs are partnering to bring a streamlined experience to MVNOs using the WTL mobile core. In our integration, subscriber management is organized through PortaOne Workflows, which creates simple processes for SIM ca...
What Is an MVNO? Plus: #1 MVNO Types | Launching Your MVNO | PortaSwitch 101 Course
zhlédnutí 166Před 2 měsíci
Welcome back to our #PortaSwitch 101 course! In this new chapter, join us as we dive into the world of MVNOs and learn how to launch one from scratch. In this video, we will explore the various types of MVNOs and their features. What is an #MVNO? MVNOs, or Mobile Virtual Network Operators, are a type of communications services provider that operate similarly to traditional mobile network operat...
Agent Supervisor Tools for Call Center Monitoring | PortaOne Insider Tips
zhlédnutí 1,3KPřed 2 měsíci
Agent Supervisor Tools for Call Center Monitoring | PortaOne Insider Tips
MVNO Academy webinar: Avoid costly MVNO management mistakes with these real-world Dos and Don’ts
zhlédnutí 198Před 2 měsíci
MVNO Academy webinar: Avoid costly MVNO management mistakes with these real-world Dos and Don’ts
Tutorial: Auto-generating Invoices with CraftMyPDF | PortaOne Add-on Mart Modules | Pt. 2
zhlédnutí 112Před 2 měsíci
Tutorial: Auto-generating Invoices with CraftMyPDF | PortaOne Add-on Mart Modules | Pt. 2
Boost Productivity with Call Screening Technology | PortaOne Explainers | Ep.7 | Did You Know?
zhlédnutí 2,1KPřed 2 měsíci
Boost Productivity with Call Screening Technology | PortaOne Explainers | Ep.7 | Did You Know?
How MVNOs Can Use IoT, Cloud PBX, and AI-driven Features to Become Business Solution Providers
zhlédnutí 173Před 2 měsíci
How MVNOs Can Use IoT, Cloud PBX, and AI-driven Features to Become Business Solution Providers
Albert Diaz of Ringlogix on PortaOne Reliability & Customer Support | PortaOne Customer Testimonials
zhlédnutí 170Před 2 měsíci
Albert Diaz of Ringlogix on PortaOne Reliability & Customer Support | PortaOne Customer Testimonials
Add-on Mart Updates | What’s New with the Latest Features and Partnerships
zhlédnutí 118Před 2 měsíci
Add-on Mart Updates | What’s New with the Latest Features and Partnerships
Tutorial: Customize Your Invoices with CraftMyPDF | PortaOne Add-on Mart Modules | Pt. 1
zhlédnutí 157Před 2 měsíci
Tutorial: Customize Your Invoices with CraftMyPDF | PortaOne Add-on Mart Modules | Pt. 1
Leveraging AI, CTI, and PortaOne Workflows for Customer Retention and Product Differentiation
zhlédnutí 209Před 3 měsíci
Leveraging AI, CTI, and PortaOne Workflows for Customer Retention and Product Differentiation
What Is Call Parking and How Do Call Centers Use It? | PortaOne Explainers | Ep.6 | Did You Know?
zhlédnutí 10KPřed 3 měsíci
What Is Call Parking and How Do Call Centers Use It? | PortaOne Explainers | Ep.6 | Did You Know?
7 Steps to MVNO Success | Winning Strategies for MVNOs in Nigeria | PortaOne Strategic Insights
zhlédnutí 257Před 3 měsíci
7 Steps to MVNO Success | Winning Strategies for MVNOs in Nigeria | PortaOne Strategic Insights
PortaSwitch Maintenance Release 114 | What’s New with PortaSwitch
zhlédnutí 260Před 3 měsíci
PortaSwitch Maintenance Release 114 | What’s New with PortaSwitch
Satya Mekala of WTL on Bringing Flexible MVNO Billing to Africa | PortaOne Customer Testimonials
zhlédnutí 65Před 3 měsíci
Satya Mekala of WTL on Bringing Flexible MVNO Billing to Africa | PortaOne Customer Testimonials
Solving Real-World Problems with AI Automation | PortaOne Workflows + API
zhlédnutí 197Před 3 měsíci
Solving Real-World Problems with AI Automation | PortaOne Workflows API
Jan Klaver Describes CipherWave's Journey with PortaSwitch | PortaOne Customer Testimonials
zhlédnutí 98Před 3 měsíci
Jan Klaver Describes CipherWave's Journey with PortaSwitch | PortaOne Customer Testimonials
Boosting Teamwork with Shared Line Appearance | PortaOne Explainers | Ep.5 | Did You Know?
zhlédnutí 219Před 3 měsíci
Boosting Teamwork with Shared Line Appearance | PortaOne Explainers | Ep.5 | Did You Know?
Reminds me a very popular 8-bit game 😂
Cool 😉
@@mitchellua super Mario?
Cool, reminds me a very popular bank
Interesting, thank you for watching 😉
@@PortaOne and, btw, my mobile operator also started posting some "achievement unlocked" in the app. So this video looks topical, indeed.
Cool!😂
Thank you 🙂
🐈 chats - what a nice scenario. Does Apply face unlock work for cats?
We heard that cats can unlock phones with their secret laser eyes. But you'll have to keep that a secret 😉
Amazing!
Thank you 🙂
Find more information here: www.portaone.com/telecom-solutions/ott-voip-mobile-with-portaphone/
Meet Whiskers, the tech-savvy feline who just discovered PortaPhone-and uses it to clear his schedule and order in! Watch as Whiskers masters the art of texting for all the right reasons.
Thanks for delivering good news
Thank you for watching 🙂
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ما
You are amazing. This video helped me a lot. Thanks x2!
Hello! Glad to hear that! Thank you for watching :)
KYC was just a bunch of fields in the CRM and the processes that update those fields. All of a sudden eSIM created a possibility for a better signup process.
Well explained. Thank you
Sales channels are very important for Telco growth, especially combinations of the different sales partner models.
Yes they are! Thank you for watching 🙂
🎉😂fkst
Thanks for the updates! Good job
Thank you :)
Lots of cool features, guess which is my favourite one.
Perhaps integration with IPLOOK's mobile core network?
@@PortaOne integration with iplook is kind of old good news. There was something special
Good interview. Thanks
Thank you for watching!
Thanks, could be an interesting innovation playground, especially for cost effecient 5G deployments.
We agree! Thank you for watching.
Very informative
Hello! Glad it was helpful.
Very informative, thank you
Glad it was helpful!
What CRM systems are already supported?
Good question
Hello) PortaPhone with CRM is currently available for both HubSpot and Zoho, with more integration options available soon. Thank you!
I wish I had it )
Hello @dmytroman5186 ! You can get in touch with us through our website contact form: www.portaone.com/#contacts to get all the information 🙂
Good work, looks like a very helpful tool.
Thank you 🙂
Wow!
We know) Thank you for watching 🙂
Thanks!
Looks great
Thank you 🙂
Cool! Is it available via Add-on Mart?
Thank you for watching) Yes, you can find all information about PortaPhone web Widget here - www.portaone.com/add-on-mart-modules/portaphone-web-widget/
Wow, it is really impressive 😮
Thank you 😉
Is it a hidden video?
Not any more 😉
Is the Account ID the customers DID telephone number? Somewhere I missed where you link the physical DID number to the sip customer.
Hi @diegkol, Yes, you can set a customer’s DID number as an account ID during the account creation. In our example, we’re using an alphanumeric account ID because no DID number has been assigned to the customer yet. We can assign a DID number to this account later as an alias: docs.portaone.com/docs/mr115-cloud-pbx-services?topic=create-phone-lines Let us know if this answers your question 🙂
Simple and clear. Waiting for the next video!
Thank you! Next video coming soon 🙂
Thanks!
v good intro vid
Thank you :)
Some insights here were very helpful and thought provoking
Thank you for watching 🙂
So our video "How to Negotiate a Better Deal with Your MNO" is still topical.
Thanks for the useful insights!
Hello! Glad it was helpful!
spy mode
how to launch an MVNO (fast)? 😂
Hello) We got that one too - blog.portaone.com/how-to-launch-an-mvno-fast/ 😏
Very cool story. It's very important for people working at PortaOne to understand the level of service they provide. All the teams contribute to this
Thank you for your comment) It motivates us 🙂
Thanks for the update
Thanks
Thank you for watching 🙂
Thank you for this explainer
Hello)) Glad it was helpful!
Thank you for sharing
Exciting news
Hi! @INTRATEKSOLUTIONS just to make sure you received the materials you requested in the chat during the premiere of this video - here you can find all the information and get the expert insights you need to launch your MVNO - www.portaone.com/the-portaone-mvno-resource-hub/. Get in touch with us - www.portaone.com/#contact
Not bad)
Thank you)
This video is a great illustration about how ideas and inspiration transform our life
Thank you 🙂
Thank you for the video ❤
Thanks for watching 😊