Healthcare Experience Foundation
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Why Inclusive Leadership Education in Healthcare is More Essential Now Than Ever
As we are now just one week away from the start of our new cohort for the Foundations in Inclusive Leadership Certificate program, we are joined this week on our Healthcare Experience Matters podcast by Elisa Grace, VP of Coaching at the Healthcare Experience Foundation (HXF), and Physician Coach George Mayzell.
They join us to provide a preview of what this event is all about and explain why education surrounding inclusive leadership is more crucial in healthcare now than ever before in our profession's history.
As Elisa reminds us in the beginning of today’s podcast, please make your calendar for this Thursday as our new Foundations in Inclusive Leadership Certificate program takes place August 8th & 9th featuring in-depth, virtual learning from 11 a.m. to 3 p.m. CT each day. Earn your certificate in Foundations in Inclusive Leadership: Building environments of belonging that align with your mission, vision, and values. Learn more and secure your spot here: sites.healthcareexperience.org/certificates/?
zhlédnutí: 13

Video

Embracing A.I. Without Losing the Human Touch in Healthcare
zhlédnutí 38Před dnem
In this week’s edition of the Healthcare Experience Matters Podcast, we invite Leslie Pagel to the show. Leslie is an expert in customer experience (CX) strategy, here to discuss navigating the great balancing act of embracing technology, such as conversational artificial intelligence (A.I.), as it evolves drastically, without losing the human touch in healthcare. She also debunks many of the f...
Technology’s Evolving Role in Improving Patient Experiences
zhlédnutí 30Před 14 dny
Craig Joseph MD, FAAP, FAMIA, is our guest this week on the Healthcare Experience Matters Podcast for a candid discussion on technologies’ evolving role in improving patient experiences and fighting burnout among healthcare workers. As an accomplished speaker on this topic, Dr. Joseph highlights the importance of designing technological solutions in healthcare with a human-centered approach, fo...
Inclusive Healthcare Leadership: Why Dignity, Respect, and Language Matters
zhlédnutí 95Před 21 dnem
Joining our Healthcare Experience Matters show for the second time in as many weeks is Elisa Grace, the vice president of coaching here at the Healthcare Experience Foundation (HXF). Elisa brings us insights on the power of embracing inclusion and belonging in healthcare while outlining the need for inclusive healthcare leadership and the challenges surrounding the language of DEI, the evolving...
Coaching’s Measurable Impact On Improving Patient Experiences
zhlédnutí 69Před měsícem
This week on the Healthcare Experience Matters show, we’re interviewing Elisa Grace, the Vice President of Coaching at the Healthcare Experience Foundation (HXF). Elisa joins us to discuss coaching's role in elevating excellent patient experiences and showcasing some of its measurable impacts. We also explore into the common myths and misconceptions surrounding coaching, clarifying what it is a...
Healthcare Leadership and Moving from Colleague to “Boss”
zhlédnutí 45Před měsícem
Within a typical healthcare leader's journey and their rise in management ranks, it is not uncommon to transition from a colleague and friend to a position of authority. When navigated properly in healthcare, this transition can be seamless, fruitful, and mutually beneficial to all parties involved, including the parent organization and the patients/communities it serves. When mismanaged, this ...
The Tangible Benefits of Cultural Inclusion Training in Healthcare
zhlédnutí 71Před měsícem
Shari Gold is our guest this week on the Healthcare Experience Matters Podcast. She currently serves as Senior Vice President for Regulatory Compliance and the Chief Quality & Equity Officer with Bergen New Bridge Medical Center in New Jersey. She is a Healthcare Quality and Regulatory Compliance Executive, and we are honored to have her join our show to discuss the real-world benefits of engag...
Navigating The Important Future HCAHPS Survey Changes
zhlédnutí 125Před měsícem
This week on the Healthcare Experience Matters Podcast we are thrilled to share with you the rebroadcast of our HCAHPS 2.0 webinars covering the most important upcoming changes to the survey that will be headed our way in 2025. Last month the Healthcare Experience Foundation (HXF) team delivered two free webinars designed to prepare you and your team for success with HCAHPS 2.0. We provided a h...
An Unwavering Mission to Empower All Patients
zhlédnutí 51Před 2 měsíci
In this week’s Healthcare Experience Matters podcast episode we are honored to be joined by compassionate patient advocate, David Ezon, MD, a pediatric cardiologist and associate professor of pediatrics with Mount Sinai Hospital in New York. He's also the creator of The Patient Empowerment Workshop™, as well as the author of the new book Survive and Conquer: Your Guide When Illness Strikes. Lea...
Why Healthcare Needs a New Approach to Relationship Rounding
zhlédnutí 30Před 2 měsíci
Why Healthcare Needs a New Approach to Relationship Rounding
Including All Voices in Patient Safety
zhlédnutí 109Před 2 měsíci
Including All Voices in Patient Safety
Improving Doctor/C-Suite Communication to Advance Patient Care
zhlédnutí 73Před 2 měsíci
Improving Doctor/C-Suite Communication to Advance Patient Care
Overcoming the Inherent Challenges of Physician Leadership
zhlédnutí 38Před 2 měsíci
Overcoming the Inherent Challenges of Physician Leadership
How to Best Lead with Authenticity in Healthcare
zhlédnutí 35Před 3 měsíci
How to Best Lead with Authenticity in Healthcare
Self-Compassion and Empathy’s Vital Role in Building Healthcare Leaders
zhlédnutí 33Před 3 měsíci
Self-Compassion and Empathy’s Vital Role in Building Healthcare Leaders
Building a Workplace Culture of Belonging in Healthcare
zhlédnutí 133Před 3 měsíci
Building a Workplace Culture of Belonging in Healthcare
Emotional Intelligence to Promote Inclusive Healthcare Leadership
zhlédnutí 44Před 3 měsíci
Emotional Intelligence to Promote Inclusive Healthcare Leadership
The Medical Professionalism Questions That Need to Be Addressed
zhlédnutí 55Před 4 měsíci
The Medical Professionalism Questions That Need to Be Addressed
Healing Patients Better by Listening to Uncover Their Deepest Needs
zhlédnutí 151Před 4 měsíci
Healing Patients Better by Listening to Uncover Their Deepest Needs
Putting into Practice DEI Training in Healthcare
zhlédnutí 66Před 4 měsíci
Putting into Practice DEI Training in Healthcare
Health Literacy for Patients in the Age of A.I.
zhlédnutí 93Před 4 měsíci
Health Literacy for Patients in the Age of A.I.
3 Essential Qualities for Emerging Healthcare Leaders
zhlédnutí 155Před 4 měsíci
3 Essential Qualities for Emerging Healthcare Leaders
What Leading with Inclusivity Means in Healthcare
zhlédnutí 72Před 5 měsíci
What Leading with Inclusivity Means in Healthcare
A Five-Star Hospitality Mindset for Service Excellence in Healthcare
zhlédnutí 210Před 5 měsíci
A Five-Star Hospitality Mindset for Service Excellence in Healthcare
How a Doctor Overcame Public Speaking Fears to Better Serve Patients
zhlédnutí 66Před 5 měsíci
How a Doctor Overcame Public Speaking Fears to Better Serve Patients
The Healthcare Experience (HX) Academy for Excellent Patient Encounters
zhlédnutí 29Před 5 měsíci
The Healthcare Experience (HX) Academy for Excellent Patient Encounters
Chart Wars and Bias: Ensuring Equitable Healthcare Practices
zhlédnutí 74Před 6 měsíci
Chart Wars and Bias: Ensuring Equitable Healthcare Practices
What Cultural Humility Means in Practice for Healthcare Leaders
zhlédnutí 205Před 6 měsíci
What Cultural Humility Means in Practice for Healthcare Leaders
The Keys to a More Inclusive Healthcare System
zhlédnutí 94Před 6 měsíci
The Keys to a More Inclusive Healthcare System
Building Implicit Bias Awareness for Healthcare Leaders
zhlédnutí 63Před 6 měsíci
Building Implicit Bias Awareness for Healthcare Leaders

Komentáře

  • @user-je8lm3bk3l
    @user-je8lm3bk3l Před 4 dny

    As a male nurse , I do not support DEI , because DEI has done nothing for me or the inclusivity of men in the nursing profession.

  • @TabasumIslam-rs7um
    @TabasumIslam-rs7um Před měsícem

    Dear, I saw your CZcams channel video and understood it was Very nice. I want to be a regular viewer of your channel. But your channel has something, I want to show the problems.

  • @fromthepew9860
    @fromthepew9860 Před měsícem

    Mickey is easily top character w Neuman

  • @lpri
    @lpri Před měsícem

    Kramer and Mickey were the best physical comic duo on Seinfeld or anywhere. There shenanigans were so funny and believable. Great interview 💯

  • @JimRockford853
    @JimRockford853 Před 2 měsíci

    “Don’t go daddy. Don’t….. go…….”

  • @creez1
    @creez1 Před 2 měsíci

    Mickey was so funny on Seinfeld!! I loved his character!! He and Kramer's interactions were the best!!

  • @samed636
    @samed636 Před 3 měsíci

    Hi I hope you are very well. I (Sameed) utilizing the hard work experience of the last 2, years CZcams, Facebook, Instagram marketing and business development. Like United Kingdom, Dubai, India I provide service in another country remotely. What to expect from this service; 1. CZcams videos (SEO) 2. Title optimized 3. Description optimized 4. Proper keywords and Hashtag 5. Thumbnail & end screen 6. Video editing and ads 7. Monetization notifications button on 8. Instagram followers & Instagram ads 9. Facebook video boost 10. Facebook ads ran organically, and your videos rank.

  • @randyjohnson5426
    @randyjohnson5426 Před 3 měsíci

    Loved the character

  • @Marco-ut6ll
    @Marco-ut6ll Před 3 měsíci

    "promo sm"

  • @michelleahmed-deonarain387
    @michelleahmed-deonarain387 Před 3 měsíci

    I am a hospitality academic who completed research the areas of healthcare and service delivery in South Africa. Where can I get a copy of the book. How can we connect?

  • @michaeldufresne9199
    @michaeldufresne9199 Před 3 měsíci

    im 5' 6" i have always consider myself a shrimp and have always laugh at my height even though I know women . dont go for someone like me . stop acting like a victim .

  • @SalesforceUSA
    @SalesforceUSA Před 4 měsíci

    Nobody on this planet can replace Michael Richards in that role of Cosmo. He is gold. George is the best. Amazing

  • @joaquingarza6597
    @joaquingarza6597 Před 4 měsíci

    Hands down the best episodes are the ones with Mickey

  • @unconnected
    @unconnected Před 4 měsíci

    Great interview here

  • @SoleaGalilei
    @SoleaGalilei Před 4 měsíci

    Mickey was a great character. I definitely noticed at the time that it was the only instance I'd seen of a little person character on TV where it was not played as a heavy handed "lesson" or a cheap laugh. The humor came from the character's personality and relationships to others, just like everyone else on the show.

  • @alexayounginsong2641
    @alexayounginsong2641 Před 4 měsíci

  • @nadunsasmitha143
    @nadunsasmitha143 Před 4 měsíci

    🎉🎉

  • @_mytube_
    @_mytube_ Před 5 měsíci

    Mickey slammed his hand down and yelled at George as Jerry cringed. czcams.com/video/EO3ECJQmBRI/video.html

    • @_mytube_
      @_mytube_ Před 5 měsíci

      It made an impression on me I remember

  • @Hubert_cdm
    @Hubert_cdm Před 6 měsíci

    But you stood in for Punky Brewster when all of ‘em were nothing !!!

  • @Austin-cx2xe
    @Austin-cx2xe Před 7 měsíci

    Diversity also doesn’t mean colored people. There are probably more ethnic groups in Europe than most black people can imagine

  • @Emulator_Crossing
    @Emulator_Crossing Před 7 měsíci

    Great funny actor...very memorable from seinfled.

  • @omarlocke4351
    @omarlocke4351 Před 8 měsíci

    😂 heavens no. it’s the faulty medical products and wacky “cures” that don’t help.

  • @joycampi7233
    @joycampi7233 Před 9 měsíci

    How did Mickey and Kramer meet? Where? I dk if that was mentioned. Lmk if anyone has the answer 🙂

    • @senorromantico7723
      @senorromantico7723 Před 8 měsíci

      Mickey and Kramer met while acting as stand-ins for the soap opera "All My Children".

  • @JastaAdventures
    @JastaAdventures Před 9 měsíci

    I attended the conference this week and it was incredibly impactful! I look forward to applying it throughout my HR practice.

  • @Kryptkeeper911
    @Kryptkeeper911 Před 9 měsíci

    That’s is very interesting

  • @lbopp8661
    @lbopp8661 Před 9 měsíci

    LOVED MICKEY! HYSTERICAL! Great actor

  • @mikewysko2268
    @mikewysko2268 Před 11 měsíci

    Micky was one of my favorite characters along with Mr. Bookman and David Puddy. Danny Woodburn and Michael Richards worked so well together.

  • @trespire
    @trespire Před rokem

    The lack of trust is because the health organizations are sharing our sensitive information with big pharma and the WHO.

  • @DOWN_BY_60FPS
    @DOWN_BY_60FPS Před rokem

    Nice Video

  • @rinahalse9967
    @rinahalse9967 Před rokem

    I love you dr. Josh

  • @mikemilamgavin5088
    @mikemilamgavin5088 Před rokem

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  • @Mateo-el6nf
    @Mateo-el6nf Před 2 lety

    🤷 𝐩𝐫𝐨𝐦𝐨𝐬𝐦

  • @seleldjdfmn221
    @seleldjdfmn221 Před 4 lety

    Good Job. Hope you're staying safe. Let's be CZcams friends? Xd