![Enso Connect](/img/default-banner.jpg)
- 191
- 31 928
Enso Connect
Registrace 31. 08. 2021
Welcome to Enso Connect's channel!
We help hospitality professionals create tailored guest journeys, simplify hospitality operations, and enhance guest experience to generate revenue.
Our channel is your go-to source for everything related to digital guest experience. We cover a wide range of topics, including custom guest journeys, effective guest communication, smooth guest screening and verification, profitable hospitality upselling, intelligent automation, remote access management, direct bookings, and much more.
On this channel, you'll find demos of our platform, along with step-by-step guides for designing the most customizable guest journeys. We aim to provide you with the tools you need to build YOUR guest journey YOUR way!
We help hospitality professionals create tailored guest journeys, simplify hospitality operations, and enhance guest experience to generate revenue.
Our channel is your go-to source for everything related to digital guest experience. We cover a wide range of topics, including custom guest journeys, effective guest communication, smooth guest screening and verification, profitable hospitality upselling, intelligent automation, remote access management, direct bookings, and much more.
On this channel, you'll find demos of our platform, along with step-by-step guides for designing the most customizable guest journeys. We aim to provide you with the tools you need to build YOUR guest journey YOUR way!
How to Grow a Hospitality Startup in the Short-Term Rental Industry
We’re excited to showcase The Upgrade Authority's success, achieving 50% growth and nearly 4x cash ROI since implementing Enso Connect.
As early adopters of AI in guest messaging and active users of custom upsells, they’ve significantly boosted both revenue and efficiency. Their intuitive and visually appealing Boarding Pass, integrated with Autohost, reinforces their commitment to delivering a seamless and secure guest experience.
Discover how this data-driven hospitality startup is reaching its ambitious growth targets with a tech-empowered, high-performing team.
#vacationrentals #shorttermrentals #hospitalitytechnology
As early adopters of AI in guest messaging and active users of custom upsells, they’ve significantly boosted both revenue and efficiency. Their intuitive and visually appealing Boarding Pass, integrated with Autohost, reinforces their commitment to delivering a seamless and secure guest experience.
Discover how this data-driven hospitality startup is reaching its ambitious growth targets with a tech-empowered, high-performing team.
#vacationrentals #shorttermrentals #hospitalitytechnology
zhlédnutí: 60
Video
Training your AI With Your Hospitality Business Data
zhlédnutí 50Před dnem
Not happy about the accuracy of AI responses to your guest messages? We found a way to make it smarter and contextualize your AI assistant with your own data. It's a feature of our AI-powered unified inbox: the AI Knowledge Base. This tool allows you to: - Store crucial information about your property, guests, tone, and responses - Guide AI in drafting relevant replies - Add info manually, uplo...
AI-Powered Unified Communication for Short-Term Rentals and Boutique Hotels
zhlédnutí 53Před dnem
Professional hospitality operators want to be able to message not only guests, but property owners, and their teams; They want to do this easily across all platforms; They want more accurate AI responses and tools to boost efficiency. This is what the Enso Connect Unified Inbox V2 was designed for. Meet the most powerful hospitality unified inbox with the true meaning of a unified inbox. Envisi...
AI-Powered Unified Inbox for High-Performing Hospitality Teams
zhlédnutí 181Před 14 dny
🏨 Hospitality professionals spend countless hours messaging guests, but messaging guests shouldn't slow down your growth. We’re excited to unveil the latest update to our Unified Inbox, packed with AI-powered features designed to boost productivity and efficiency. Watch how you can fly through guest communication, reclaim your time, impress your guests, streamline your operations, and uncover n...
Managing multiple hotels and short-term rental brands in one platform
zhlédnutí 46Před 14 dny
🚀 Managing Multiple Hospitality Brands? You can do this from ONE platform. Managing a diverse property portfolio requires tools to seamlessly handle guest experience, communication, and revenue across brands. With our multi-brand feature, designed for diversified hospitality professionals, you can create consistent yet personalized experiences, balance standardized procedures with unique brand ...
Maximizing Pet Fees in Short-Term Rentals: Unlocking Hidden Revenue
zhlédnutí 44Před 21 dnem
Are you hosting animals in your rentals and want to maximize pet fees? In this video, we're diving into this often-overlooked or just difficult-to-track revenue stream. This is a mini case study where one account with 75 listings generated over $7,000 in 30 days in pet fees alone! And a mini demo of how they are doing it with our Boarding Pass guest web app. Watch to the end to discover: - Why ...
Mastering Guest Communication: Automation with a Human Touch
zhlédnutí 109Před 21 dnem
As your hospitality business expands, managing guest communication can become challenging without the right strategy and tools. This workshop addresses common issues like overwhelming guest inquiries, human errors, and resulting guest dissatisfaction. In this first part, we explore: - Smart automation techniques for guest communication - Maintaining a personal touch while scaling operations - P...
Personalizing Guest Experience with Data - Practical Examples
zhlédnutí 191Před měsícem
🔥 Personalization: The hospitality trend that's here to stay! But how can short-term rental businesses and boutique hotels compete with industry giants? 🤔 In this video, our cofounder and CEO, Francois Gouelo shows you how to: - Use your data to customize workflows - Automate without losing the human touch - Approach guests with the right message at the right time Learn how you can personalize ...
Guest Messaging Automation Timeline - When to Send
zhlédnutí 66Před měsícem
The secret to guest messaging automation that feels helpful and not robotic is a well-planned timeline. 🕰️ In short-term rentals, where there's no front desk, smart automation is key. Our new Timeline View in the Guest Journey Editor makes it easy: - Visualize your entire communication flow - Set perfect timing for each message - Use our templates or create your own Watch this video to see how ...
Using Webhooks to Connect Your Short-Term Rental Software with Any App
zhlédnutí 31Před měsícem
🏠 STR Tech Simplified: Webhooks Explained Ever wondered how to effortlessly sync your property management data across apps? Webhooks are the answer! Think of them as a smart doorbell for your software: Your app is you, waiting for updates Other services are like delivery folks Webhooks? They're your digital doorbell No more constant checking - get instant notifications when something happens. I...
Save 40 hours per week on pre-arrival guest communication in vacation rentals | Case Study
zhlédnutí 60Před měsícem
Discover how a Manchester short-term rental business transformed operations for higher efficiency and streamlined guest experience: 🔹 Challenge: Manual guest communication chaos 🔹 Solution: Enso Connect implementation 🔹 Result: 40 hours saved weekly See how they streamlined pre-arrival info collection and check-in processes, reducing errors and unnecessary calls. Learn how Enso Connect simplifi...
Create a beautiful vacation rental guest app in real time
zhlédnutí 93Před měsícem
Create a beautiful vacation rental guest app in real time
Managing Short-Term Rental Properties Efficiently: Property Grouping Tips
zhlédnutí 70Před měsícem
Managing Short-Term Rental Properties Efficiently: Property Grouping Tips
AI-Powered Unified Inbox: Summarizing Guest Conversations
zhlédnutí 102Před 2 měsíci
AI-Powered Unified Inbox: Summarizing Guest Conversations
Training Your Hospitality AI Chatbot with Messaging Categorization
zhlédnutí 118Před 2 měsíci
Training Your Hospitality AI Chatbot with Messaging Categorization
Elevate Vacation Rental Guest Communication with Unified Inbox: Custom Email and Phone Number
zhlédnutí 95Před 2 měsíci
Elevate Vacation Rental Guest Communication with Unified Inbox: Custom Email and Phone Number
How to Reduce Guest Requests in Vacation Rentals: Proactive Solutions Explained
zhlédnutí 105Před 2 měsíci
How to Reduce Guest Requests in Vacation Rentals: Proactive Solutions Explained
Make the most of every season in your vacation rental with automated guidebooks
zhlédnutí 45Před 2 měsíci
Make the most of every season in your vacation rental with automated guidebooks
Increase response times and drive productivity in your vacation rental business with notifications
zhlédnutí 80Před 3 měsíci
Increase response times and drive productivity in your vacation rental business with notifications
Vacation Rental and Airbnb Upselling Doesn't Work? Try This! Unlock Revenue in Your Guest Journey
zhlédnutí 322Před 3 měsíci
Vacation Rental and Airbnb Upselling Doesn't Work? Try This! Unlock Revenue in Your Guest Journey
STR Tech Talk: Building an Ecosystem for X7 Growth
zhlédnutí 75Před 3 měsíci
STR Tech Talk: Building an Ecosystem for X7 Growth
Designing a 10-Star Guest Experience by Airbnb's Brian Chesky
zhlédnutí 906Před 3 měsíci
Designing a 10-Star Guest Experience by Airbnb's Brian Chesky
How to upsell better in vacation rentals: design beautiful offers
zhlédnutí 107Před 3 měsíci
How to upsell better in vacation rentals: design beautiful offers
How to Enhance Guest Experience with Seamless Online Payments and 3DS Verification
zhlédnutí 53Před 3 měsíci
How to Enhance Guest Experience with Seamless Online Payments and 3DS Verification
Goldnest Property Management: Digital Guest Experience
zhlédnutí 48Před 3 měsíci
Goldnest Property Management: Digital Guest Experience
The Number One AI for Hospitality Professionals
zhlédnutí 246Před 3 měsíci
The Number One AI for Hospitality Professionals
Top 3 Problems of Travel and Hospitality Industry Tech
zhlédnutí 55Před 3 měsíci
Top 3 Problems of Travel and Hospitality Industry Tech
Choosing Between Two Property Management Systems? No Need - You Can Work with Both and Here's Why
zhlédnutí 55Před 4 měsíci
Choosing Between Two Property Management Systems? No Need - You Can Work with Both and Here's Why
Optimism, Determination and Cookies (data). Scaling a Short-Term Rental Business in Australia
zhlédnutí 65Před 4 měsíci
Optimism, Determination and Cookies (data). Scaling a Short-Term Rental Business in Australia
I've tried inputting my information for pricing however I'm not receiving any email regarding pricing.
Hey @KumoKasa, thank you for reaching out. I see your request in the system. Unfortunately, as of now, we are not integrated with your PMS - Hospitable and won't be able to serve you. Our list of PMS partners can be found here: ensoconnect.com/pms/. In case the Hospitable integration is available, we will update you right away.
Super informative! Perfect for anyone seeking efficiency.
Any updates on creating availability for uplisting ( Channel Manager ) users?
Hi @tobin9442, thanks for your interest. We've been getting a lot of interest from Uplisting users lately and are considering adding it to our roadmap. We invite you to stay tuned for updates on our PMS integrations by subscribing to our newsletter: ensoconnect.com/newsletter-subscription/
@@ensoconnect Hopefully sooner rather than later, as AirDNA has recently purchased it. I would say it’s not going away, and they will be looking to grow it with their background.
@@tobin9442 Absolutely! 💯
Automation is the way to go!
Unfortunately and I don't care if it's VRBO Airbnb or whatever website you're on Guests do not read. ... They look at pictures. And many think they can come to the house do whatever they want forget the house manual they don't read it ... You could post the rules they don't read it... And some are picky about the fact that you have notes .....We have notes because this is ongoing occurrence that people continue to violate..... Because they don't read the house manual It's a short one It's like a paragraph in bullet form.... Simple It's not the Host fault it's the guest fault... Also, disrespectful, come to your house think they can bring whoever they want because they paid... They can do whatever they want, bring as many people as they want that's so wrong and so disrespectful. The most unfortunate thing is they'll book multiple listings and they always book for easy cancellation with no penalty..... the closer it gets to travel date, they CANCEL on all other reservations they made, and go to one location..... They have just taken your property off the market for a couple of months You just lost opportunity for other bookings that work genuine. This is exactly what their support people tell me.... Support says it always happens. That's why we have 'no cancellation' policy and we've never had a problem We stay book 95% of the year.
Great video! This is such a game-changer for property managers. It makes it so much easier to provide tailored information to guests year-round... Thanks for sharing! :)
Great to see there are so many ways to ensure no upsells are missed ❤
That’s helpful!
Very informative! Thank you for sharing!! 👍👍👍
Happy that there are so many different ways to be notified for upsell requests!
This is the best thing I have ever heard of in the hospitality sector! Well done, I will be implementing it to my AirBnb
Your youtube video is good but your channel subscriber and video views is low your channel main problem SEO and optimization. I can help you grow your youtube channel
Be careful in Australia you might get arrested for something you say or post on social media
Goooooo Enso
Cool
Thanks, Mateusz! We hope you find the dashboard helpful!
@@ensoconnectfor sure I will . Will it be updated on the phone app too?
Learn more about Enso Connect's CRM functionality: ensoconnect.com/hospitality-crm/
Now this is how you perfect the vacation rental experience on both ends... Thanks guys 🙏🏼Loving it, please keep it up !
Thank you for your feedback, @eidmarco! We're proud to witness our users' success and growth as they deliver outstanding experience to their guests.
A must, simply loved it!
Thank you, Marco. We're happy to hear that you enjoy this feature. We're developing additional functionalities for the CRM feature of our platform. Stay tuned for more to come.
Now, that's a functionality...
100% on point!!!! François is one brilliant guy.
Great webinar! Thank you
Thank you for your feedback! It's great to hear our webinars are valuable to you. We'd love to know which topics you're interested in for our upcoming sessions.
@@ensoconnect Absolutely! STR operators are the minority, how can they continue to compete long term with corporations like hotel chains and Airbnb? Should we form an alliance “ the STR avengers” . AI is an endless topic on its own.
@@Musica0007 Thank you, noted! We're preparing another webinar about the use of AI in the lodging industry - stay tuned. We've previously discussed the STR industry's unity issues, especially in a recent Canadian STR Business webinar. We definitely need to work towards this, and having it as a dedicated live chat is a great idea.
Can you post the link that was mentioned throughout the video?
When does this go live?
This feature has been released for selected accounts and can be activated on demand. Within a week the AI-generated guidebooks will be available for all Enso-connected accounts.
Learn more about the onboarding process and building your guest journey in minutes: ensoconnect.com/guest-journey-editor/
Global warming 😂😂😂😂
We should all be concerned about global warming, especially since the travel industry significantly contributes to it.
It’s real. Get used to it
Read and watch more case studies of hospitality professionals using Enso Connect to grow their businesses: ensoconnect.com/case-studies/
Learn more about EnsoAI: ensoconnect.com/enso-ai-chatgpt-integration/
Learn more about smart locks for hotels and vacation rentals: ensoconnect.com/smartlocks/
Learn more about preparing your short-term rental business for the future here: ensoconnect.com/blog/future-ready-short-term-rental-business/
Learn more about guest data strategy for short-term rentals: ensoconnect.com/blog/guest-data-strategy-for-vacation-rentals/
Learn more about protecting your vacation rentals with guest screening and verification: ensoconnect.com/guest-screening-and-verification/
Finally we can see autohost reports without needing to contact Enso support 🙏
What a year
Appreciate it, Mark! 2023 was indeed a whirlwind. How's 2024 treating you so far?
Phenomenal episode! Thank you for the content. :)
Thank you very much for your feedback. We're planning more content specifically for and about STR business founders.
Great ❤
Great commentary from this webinar guys
Learn more about EnsoAI: ensoconnect.com/enso-ai-chatgpt-integration/
Promo>SM 🤷
😕 P r o m o S M
🎉🎉🎉🎉
😮 mind blown
Great pacing, nice video!
I’ll be back in 2023
Awesome, you were missed, Mark!
Let’s gooooo
þrðmð§m ?