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Pragma Group
United Kingdom
Registrace 9. 02. 2014
Channel dedicated to Ericsson-LG iPECS unified communications products, SO WIFI, and Braxtel's ContactQ call centre in the UK. Pragma are the exclusive distributor for Ericsson-LG in the UK and support their full range of unified communications technologies. This channel provides video introduction, overviews and demos on Ericsson-LG iPECS applications, devices and hardware platforms. Main products covered in this channel are Ericsson-LG iPECS, iPECS UCP, iPECS UCS, iPECS IPCR, iPECS IP Attendant, iPECS hospitality and hotel software, iPECS NMS, icall report, icall record, icall connect, icall contact and icall dial as well as PHONE-LiNK CTI and productivity software. Ericsson-LG iPECS is the successor to the highly successful ipLDK, LDK, GDK and GSX telephone system ranges that have been sold in the UK for over 25 years.
SIDEKICK for iPECS Cloud | Webinar Recording
SIDEKICK for iPECS Cloud | Webinar Recording
zhlédnutí: 9
Video
SIDEKICK for iPECS Cloud | Explainer Video
zhlédnutí 34Před 21 dnem
SIDEKICK for iPECS Cloud | Explainer Video
CONNECT for iPECS Cloud Roadmap | with Andy Herring & Raf Cuesta
zhlédnutí 43Před měsícem
CONNECT for iPECS Cloud Roadmap | with Andy Herring & Raf Cuesta
CONTACT for iPECS Cloud | WhatsApp Explainer
zhlédnutí 40Před 2 měsíci
CONTACT for iPECS Cloud | WhatsApp Explainer
CONTACT for iPECS Cloud | Omnichannel Explainer
zhlédnutí 32Před 2 měsíci
CONTACT for iPECS Cloud | Omnichannel Explainer
CONNECT for iPECS Cloud | Animation Video
zhlédnutí 83Před 2 měsíci
CONNECT for iPECS Cloud | Animation Video
ENGAGE for iPECS Cloud | Animation Video
zhlédnutí 28Před 2 měsíci
ENGAGE for iPECS Cloud | Animation Video
CONTACT Centre Masterclass | Module 2: Matching the Product to the Problem
zhlédnutí 26Před 3 měsíci
In case you missed it... Join Andy Herring, Steve McSherry and Graham Bunting to build on the knowledge shared in our 'Understanding the Opportunity' webinar on 27th February 2024. The session introduces you to CONTACT for iPECS Cloud and help you understand how each of the elements of this cutting-edge solution will address the customer problems that we shared in our first webinar. www.wearepr...
Customer Experience: Now and In The Future
zhlédnutí 43Před 3 měsíci
Our Product Marketing Manager, Andy Herring, is joined by Steve McSherry and Graham Bunting from Daktela, as they discuss the importance of customer experience now and moving forward into the AI future.
CONTACT Centre Masterclass | Module 1: Understanding the Opportunity
zhlédnutí 66Před 3 měsíci
In case you missed it... Join our Head of Sales, Ed Savory, as he guides you through this engaging session which aims to demystify the world of contact centres. Ed is joined by Steve McSherry and Graham Bunting from Daktela who shared their expertise in recognising and developing an opportunity that will help you to build more value in your sales and help you stand out from the crowd. Whether y...
Introduction to ENGAGE with Andy Herring & Raf Cuesta
zhlédnutí 87Před 3 měsíci
Introduction to ENGAGE with Andy Herring & Raf Cuesta
ENGAGE to Add Value & Win | Webinar Recording
zhlédnutí 23Před 5 měsíci
ENGAGE to Add Value & Win | Webinar Recording
iPECS Sign On With Microsoft | Did You Know?
zhlédnutí 33Před 6 měsíci
iPECS Sign On With Microsoft | Did You Know?
iPECS Cloud 6.0 Overview | Webinar Recording
zhlédnutí 74Před 6 měsíci
iPECS Cloud 6.0 Overview | Webinar Recording
Partnership In Collaboration: Mtech Communications
zhlédnutí 82Před 6 měsíci
Partnership In Collaboration: Mtech Communications
iPECS Cloud 6.0 Webinar Recording | Learn Over October
zhlédnutí 140Před 7 měsíci
iPECS Cloud 6.0 Webinar Recording | Learn Over October
Digital Marketing Toolkits | Learn Over October
zhlédnutí 15Před 7 měsíci
Digital Marketing Toolkits | Learn Over October
Unlock the Possibilities of ANYWHERE for iPECS Cloud | Learn Over October Recording
zhlédnutí 30Před 8 měsíci
Unlock the Possibilities of ANYWHERE for iPECS Cloud | Learn Over October Recording
CONNECT for iPECS Cloud | Learn Over October Recording
zhlédnutí 114Před 8 měsíci
CONNECT for iPECS Cloud | Learn Over October Recording
Introduction to the Pragma Professional Services
zhlédnutí 29Před 9 měsíci
Introduction to the Pragma Professional Services
3rd Party Product Range Expansion & Promotion
zhlédnutí 33Před 9 měsíci
3rd Party Product Range Expansion & Promotion
Updates to iPECS Cloud with Helen and Andy| August 2023
zhlédnutí 38Před 10 měsíci
Updates to iPECS Cloud with Helen and Andy| August 2023
Ideas Lab 4.0 | Absolutely ANYWHERE with Roan Pratt
zhlédnutí 17Před 10 měsíci
Ideas Lab 4.0 | Absolutely ANYWHERE with Roan Pratt
The audio is crap!!.... you need to redo this presentation with better audio so we can hear what the hell he is saying.....
how to factory reset 9071 . it has password and we forgot.
This app sucks, it needs an update badly. Hasn't had one since 2020 check your reviews and fix it.
Great! 👍😊
Can this push call history etc into salesforce?
Great Job guys! Congratulations!
Any idea if this only works with the enterprise version of 365 of could a small business client using Business essentials use it as well?
Hi Is this integration an optional extra with cost? or is it part of any iPECS Cloud system?
Good features
so many problems since we have has this installed!!! Don't go there....
Sounds like your dealer didn't know what he was doing. Hopefully all is well now.
when this video made, there shall be an IP / SIP phone placed in the bedside table since the hotel deploy full cat5 cabling.
Excited about the iPECS UCP platfrom and continuing our 20 year relationship with Ericsson-LG of designing, implementing and supporting their communications products throughout the UK. www.digiteleurope.co.uk
We’ve been implementing and supporting Ericsson-LG phone systems for over 20 years and feel the iPECS range truly offers the end user collaboration of all their devices, a demand in today’s mobile world of communication. For features and value for money we have to yet to find an equal in the SME marketplace and for 20 years we have constantly spoken with other manufacturers about their phone systems trying to improve our own product portfolio. www.digiteleurope.co.uk
Greeting from Indonesia, Our partner also sell and install IPECS for Toyota Showroom in more than 50 outlets continuing LG-Nortel and still in progress for some more outlets in this country.
www.voyagercomms.co.uk - Delivering quality Ericsson-LG telephone systems - Proud to be working with Pragma.
Another Reason to upgrade your phone system