Video

Good old John cleese

You are wasting a chance here by only presenting the failure side of things. The fun part of the 80s videos was to see the contrast between wrong and right plus the explanation for it. No one of your promotional stuff hints to that. As a customer one doesn't see/feel/understand a reason to purchase your product. A product from a company claiming to be experts in convincing. You failed there. How to improve? Just show two complete skids of your trainings, a Cleese one and a contemporary one, to convince future customers that it's worth to consider buying from you.

Ok

This is the updated version which includes women and people of colour.

A rerun of the 1976 version 😂 czcams.com/video/2JpC67gw7B8/video.html

Full video?

I'd like to watch the full video. Anyone got a link to it?

Sybil Fawlty

Its only missing the queen and the pope.

and so they go on and on and on...

0:29 what ALL customer facing employees are secretly thinking

I live in Brazil and when I first saw the old version of this movie I got amazed by the way so many important lessons are taught in such a creative and didatic way. Congratulations for all the people envolved in this great job!

Very true.

Absolutely brilliant training video originally from the 1980's? . A real blast from the past - 'Mann & Co'. days! Remarkable collection of top class actors and actresses, superbly scripted (by the great JC himself) and delivered. Quite hilarious but cleverly getting across crucial 'management' concepts at the same time. Almost in the category as Fawlty Towers, but rather less well known. Thanks for posting...

I remember being shown this video when I worked in retail years ago and after all these years ive finally found it.

Just send a curiosity outside to punch in Mr haplas and this video came up. it was used in my customer service training when I worked at a retail store in Oregon back in the mid-90s. I don't know how I miss the fact that Dawn French was in this one! Corny movie but very effective in terms of training

This has got practically EVERYBODY in it!

Found this on archive.org. Full film. No annoying music!

So were these training videos? Why so many celebrities? Did this ever air on tv?

I only want .... my sausages

Who put that god damn annoying music on the video?

Just as well A4e were only good for double billing the DWP and caught at it my Aditi Singh was one of them.

How did all this work out for Jamie? Oops

Isn't the woman at 0:55 the deaf person from that Fawlty Towers episode?

I started with the gas company in 1972 John Cleese did a 12 part video on how to treat the customer, it was hilarious, i have never been able to find it, hope one day somebody uploads it to You Tube.

reeee

I had no idea you could get a cast like this in this kind of video lol

15/1

Love seeing these clips. Makes training videos bearable!

I was expecting Basil Fawlty, but this'll do.

Excellent, excellent talk on creativity; thanks for posting the full video in quality! Request: the audio is too low. Can you normalize the volume?

Thank you so much for posting this in the quality and treatment it deserves. I have used this lecture thoroughly in my Graphic Design thesis and it is just amazing (not to say curiously mythical) that this has finally landed here as I'm on the verge of handing in my final essay. Long live John Cleese and the eternal quest for the balance between the open and closed mode! P.S.: Master Bobby McFerrin has a very similar way of thinking applied to music, as he beautifully puts here in this short video: czcams.com/video/fYXFxP8P23s/video.html

ah the afterbirth of Capitalism.

We had 4 engineering videos on my electrical training in 1981. Hilarious and unforgettable. They might seem dated now, but the principles covered were right to the point. I was amazed at how well the actors understood the subject beneath all that humour.

We used them at Gestetner in 1986. Fantastic videos!

Peter Capaldi, Robert Lindsay, Alexander Armstrong and Josie Laurence!

The videoarts link is broken ... which is a shame. When I was at DEC in 84, they used the Cleese series as part of our training. Would love to watch them all again

Thats a great cameo from Prince charles... that smirk that made me laugh.

Yes, it only cost $900

looks like the entire cast of Fawlty Towers is present

“One either meets or one works” - Peter F Drucker

made it up hahahahahahaaa!!!!!!!

ROWAN ATKINSON

0:40

Actually, I think this is better than the 2012 trailer.

I love John Cleese

Brilliant

You can get this at VideoMedia. net and no cost shipping.

The new version is so speachy that it violates the principles set out in the original version.

This is not the full original. Does anyone know where to find the original online for viewing? I'd like to schedule a meeting to determine when we can have a meeting to show the original "Meetings, Bloody Meetings!" during the meeting.