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Destroyed our AC and refuses to take responsibility for their actions. During the construction phase of our pool, back in August 2023. I noticed that the subcontractor damaged my mini-split air condition unit. They hit the unit hard enough to knock it off the pad that the unit was bolted down. They also crushed a corner of the metal housing. At the time, the unit was functioning, so I thought the damage was only cosmetic. I told the general contractor (Steven Lyszczyk) during one of the site visits, when I noticed the damage. I don’t have any proof of our conversation but I told him, not to worry about what is assumed was only cosmetic damage, because the unit was still working. However, when it got cold, it didn’t work. I had air conditioner tech come out and they said the unit was damaged and has been slowly leaking Freon. He said the damage happen when the unit was knocked over and crushed. The lines and the air conditioner coil were both leaking Freon. The leak was slow, which is why the full extent of the damage and that the unit would need to be repaired. The air conditioning company said due to the damage, they aren’t able to repair and must be replaced. This damage was done during the installation of my pool by your company. My general contractor says that this isn’t Anthony Sylvan Pool’s responsibility, but they did the damage. He claims that because I just realized the damage had happened, but it actually occurred in August that the company isn’t responsible. This is a newer unit, and was only three years old at the time of the damage. I’m willing to work with the company isn’t willing. Edit (3/15): They gave dodged our calls but finally picked up. The general manager (Michael Exum) has the same thing to say, not their problem.

Destroyed our AC and refuses to take responsibility for their actions. During the construction phase of our pool, back in August 2023. I noticed that the subcontractor damaged my mini-split air condition unit. They hit the unit hard enough to knock it off the pad that the unit was bolted down. They also crushed a corner of the metal housing. At the time, the unit was functioning, so I thought the damage was only cosmetic. I told the general contractor (Steven Lyszczyk) during one of the site visits, when I noticed the damage. I don’t have any proof of our conversation but I told him, not to worry about what is assumed was only cosmetic damage, because the unit was still working. However, when it got cold, it didn’t work. I had air conditioner tech come out and they said the unit was damaged and has been slowly leaking Freon. He said the damage happen when the unit was knocked over and crushed. The lines and the air conditioner coil were both leaking Freon. The leak was slow, which is why the full extent of the damage and that the unit would need to be repaired. The air conditioning company said due to the damage, they aren’t able to repair and must be replaced. This damage was done during the installation of my pool by your company. My general contractor says that this isn’t Anthony Sylvan Pool’s responsibility, but they did the damage. He claims that because I just realized the damage had happened, but it actually occurred in August that the company isn’t responsible. This is a newer unit, and was only three years old at the time of the damage. I’m willing to work with the company isn’t willing. Edit (3/15): They gave dodged our calls but finally picked up. The general manager (Michael Exum) has the same thing to say, not their problem.

Destroyed our AC and refuses to take responsibility for their actions. During the construction phase of our pool, back in August 2023. I noticed that the subcontractor damaged my mini-split air condition unit. They hit the unit hard enough to knock it off the pad that the unit was bolted down. They also crushed a corner of the metal housing. At the time, the unit was functioning, so I thought the damage was only cosmetic. I told the general contractor (Steven Lyszczyk) during one of the site visits, when I noticed the damage. I don’t have any proof of our conversation but I told him, not to worry about what is assumed was only cosmetic damage, because the unit was still working. However, when it got cold, it didn’t work. I had air conditioner tech come out and they said the unit was damaged and has been slowly leaking Freon. He said the damage happen when the unit was knocked over and crushed. The lines and the air conditioner coil were both leaking Freon. The leak was slow, which is why the full extent of the damage and that the unit would need to be repaired. The air conditioning company said due to the damage, they aren’t able to repair and must be replaced. This damage was done during the installation of my pool by your company. My general contractor says that this isn’t Anthony Sylvan Pool’s responsibility, but they did the damage. He claims that because I just realized the damage had happened, but it actually occurred in August that the company isn’t responsible. This is a newer unit, and was only three years old at the time of the damage. I’m willing to work with the company isn’t willing. Edit (3/15): They gave dodged our calls but finally picked up. The general manager (Michael Exum) has the same thing to say, not their problem.

Destroyed our AC and refuses to take responsibility for their actions. During the construction phase of our pool, back in August 2023. I noticed that the subcontractor damaged my mini-split air condition unit. They hit the unit hard enough to knock it off the pad that the unit was bolted down. They also crushed a corner of the metal housing. At the time, the unit was functioning, so I thought the damage was only cosmetic. I told the general contractor (Steven Lyszczyk) during one of the site visits, when I noticed the damage. I don’t have any proof of our conversation but I told him, not to worry about what is assumed was only cosmetic damage, because the unit was still working. However, when it got cold, it didn’t work. I had air conditioner tech come out and they said the unit was damaged and has been slowly leaking Freon. He said the damage happen when the unit was knocked over and crushed. The lines and the air conditioner coil were both leaking Freon. The leak was slow, which is why the full extent of the damage and that the unit would need to be repaired. The air conditioning company said due to the damage, they aren’t able to repair and must be replaced. This damage was done during the installation of my pool by your company. My general contractor says that this isn’t Anthony Sylvan Pool’s responsibility, but they did the damage. He claims that because I just realized the damage had happened, but it actually occurred in August that the company isn’t responsible. This is a newer unit, and was only three years old at the time of the damage. I’m willing to work with the company isn’t willing. Edit (3/15): They gave dodged our calls but finally picked up. The general manager (Michael Exum) has the same thing to say, not their problem.

Destroyed our AC and refuses to take responsibility for their actions. During the construction phase of our pool, back in August 2023. I noticed that the subcontractor damaged my mini-split air condition unit. They hit the unit hard enough to knock it off the pad that the unit was bolted down. They also crushed a corner of the metal housing. At the time, the unit was functioning, so I thought the damage was only cosmetic. I told the general contractor (Steven Lyszczyk) during one of the site visits, when I noticed the damage. I don’t have any proof of our conversation but I told him, not to worry about what is assumed was only cosmetic damage, because the unit was still working. However, when it got cold, it didn’t work. I had air conditioner tech come out and they said the unit was damaged and has been slowly leaking Freon. He said the damage happen when the unit was knocked over and crushed. The lines and the air conditioner coil were both leaking Freon. The leak was slow, which is why the full extent of the damage and that the unit would need to be repaired. The air conditioning company said due to the damage, they aren’t able to repair and must be replaced. This damage was done during the installation of my pool by your company. My general contractor says that this isn’t Anthony Sylvan Pool’s responsibility, but they did the damage. He claims that because I just realized the damage had happened, but it actually occurred in August that the company isn’t responsible. This is a newer unit, and was only three years old at the time of the damage. I’m willing to work with the company isn’t willing. Edit (3/15): They gave dodged our calls but finally picked up. The general manager (Michael Exum) has the same thing to say, not their problem.

Destroyed our AC and refuses to take responsibility for their actions. During the construction phase of our pool, back in August 2023. I noticed that the subcontractor damaged my mini-split air condition unit. They hit the unit hard enough to knock it off the pad that the unit was bolted down. They also crushed a corner of the metal housing. At the time, the unit was functioning, so I thought the damage was only cosmetic. I told the general contractor (Steven Lyszczyk) during one of the site visits, when I noticed the damage. I don’t have any proof of our conversation but I told him, not to worry about what is assumed was only cosmetic damage, because the unit was still working. However, when it got cold, it didn’t work. I had air conditioner tech come out and they said the unit was damaged and has been slowly leaking Freon. He said the damage happen when the unit was knocked over and crushed. The lines and the air conditioner coil were both leaking Freon. The leak was slow, which is why the full extent of the damage and that the unit would need to be repaired. The air conditioning company said due to the damage, they aren’t able to repair and must be replaced. This damage was done during the installation of my pool by your company. My general contractor says that this isn’t Anthony Sylvan Pool’s responsibility, but they did the damage. He claims that because I just realized the damage had happened, but it actually occurred in August that the company isn’t responsible. This is a newer unit, and was only three years old at the time of the damage. I’m willing to work with the company isn’t willing. Edit (3/15): They gave dodged our calls but finally picked up. The general manager (Michael Exum) has the same thing to say, not their problem.

Destroyed our AC and refuses to take responsibility for their actions. During the construction phase of our pool, back in August 2023. I noticed that the subcontractor damaged my mini-split air condition unit. They hit the unit hard enough to knock it off the pad that the unit was bolted down. They also crushed a corner of the metal housing. At the time, the unit was functioning, so I thought the damage was only cosmetic. I told the general contractor (Steven Lyszczyk) during one of the site visits, when I noticed the damage. I don’t have any proof of our conversation but I told him, not to worry about what is assumed was only cosmetic damage, because the unit was still working. However, when it got cold, it didn’t work. I had air conditioner tech come out and they said the unit was damaged and has been slowly leaking Freon. He said the damage happen when the unit was knocked over and crushed. The lines and the air conditioner coil were both leaking Freon. The leak was slow, which is why the full extent of the damage and that the unit would need to be repaired. The air conditioning company said due to the damage, they aren’t able to repair and must be replaced. This damage was done during the installation of my pool by your company. My general contractor says that this isn’t Anthony Sylvan Pool’s responsibility, but they did the damage. He claims that because I just realized the damage had happened, but it actually occurred in August that the company isn’t responsible. This is a newer unit, and was only three years old at the time of the damage. I’m willing to work with the company isn’t willing. Edit (3/15): They gave dodged our calls but finally picked up. The general manager (Michael Exum) has the same thing to say, not their problem.

Destroyed our AC and refuses to take responsibility for their actions. During the construction phase of our pool, back in August 2023. I noticed that the subcontractor damaged my mini-split air condition unit. They hit the unit hard enough to knock it off the pad that the unit was bolted down. They also crushed a corner of the metal housing. At the time, the unit was functioning, so I thought the damage was only cosmetic. I told the general contractor (Steven Lyszczyk) during one of the site visits, when I noticed the damage. I don’t have any proof of our conversation but I told him, not to worry about what is assumed was only cosmetic damage, because the unit was still working. However, when it got cold, it didn’t work. I had air conditioner tech come out and they said the unit was damaged and has been slowly leaking Freon. He said the damage happen when the unit was knocked over and crushed. The lines and the air conditioner coil were both leaking Freon. The leak was slow, which is why the full extent of the damage and that the unit would need to be repaired. The air conditioning company said due to the damage, they aren’t able to repair and must be replaced. This damage was done during the installation of my pool by your company. My general contractor says that this isn’t Anthony Sylvan Pool’s responsibility, but they did the damage. He claims that because I just realized the damage had happened, but it actually occurred in August that the company isn’t responsible. This is a newer unit, and was only three years old at the time of the damage. I’m willing to work with the company isn’t willing. Edit (3/15): They gave dodged our calls but finally picked up. The general manager (Michael Exum) has the same thing to say, not their problem.

Destroyed our AC and refuses to take responsibility for their actions. During the construction phase of our pool, back in August 2023. I noticed that the subcontractor damaged my mini-split air condition unit. They hit the unit hard enough to knock it off the pad that the unit was bolted down. They also crushed a corner of the metal housing. At the time, the unit was functioning, so I thought the damage was only cosmetic. I told the general contractor (Steven Lyszczyk) during one of the site visits, when I noticed the damage. I don’t have any proof of our conversation but I told him, not to worry about what is assumed was only cosmetic damage, because the unit was still working. However, when it got cold, it didn’t work. I had air conditioner tech come out and they said the unit was damaged and has been slowly leaking Freon. He said the damage happen when the unit was knocked over and crushed. The lines and the air conditioner coil were both leaking Freon. The leak was slow, which is why the full extent of the damage and that the unit would need to be repaired. The air conditioning company said due to the damage, they aren’t able to repair and must be replaced. This damage was done during the installation of my pool by your company. My general contractor says that this isn’t Anthony Sylvan Pool’s responsibility, but they did the damage. He claims that because I just realized the damage had happened, but it actually occurred in August that the company isn’t responsible. This is a newer unit, and was only three years old at the time of the damage. I’m willing to work with the company isn’t willing. Edit (3/15): They gave dodged our calls but finally picked up. The general manager (Michael Exum) has the same thing to say, not their problem.

Destroyed our AC and refuses to take responsibility for their actions. During the construction phase of our pool, back in August 2023. I noticed that the subcontractor damaged my mini-split air condition unit. They hit the unit hard enough to knock it off the pad that the unit was bolted down. They also crushed a corner of the metal housing. At the time, the unit was functioning, so I thought the damage was only cosmetic. I told the general contractor (Steven Lyszczyk) during one of the site visits, when I noticed the damage. I don’t have any proof of our conversation but I told him, not to worry about what is assumed was only cosmetic damage, because the unit was still working. However, when it got cold, it didn’t work. I had air conditioner tech come out and they said the unit was damaged and has been slowly leaking Freon. He said the damage happen when the unit was knocked over and crushed. The lines and the air conditioner coil were both leaking Freon. The leak was slow, which is why the full extent of the damage and that the unit would need to be repaired. The air conditioning company said due to the damage, they aren’t able to repair and must be replaced. This damage was done during the installation of my pool by your company. My general contractor says that this isn’t Anthony Sylvan Pool’s responsibility, but they did the damage. He claims that because I just realized the damage had happened, but it actually occurred in August that the company isn’t responsible. This is a newer unit, and was only three years old at the time of the damage. I’m willing to work with the company isn’t willing. Edit (3/15): They gave dodged our calls but finally picked up. The general manager (Michael Exum) has the same thing to say, not their problem.

Anthony Sylvan calls you back promptly while they build/renovate your swimming pool. As soon as the last check clears if you have any service inquiries they'll never call you back, until after your warranty expires.