![RETAILMavens](/img/default-banner.jpg)
- 132
- 558 189
RETAILMavens
United States
Registrace 13. 10. 2011
Welcome to RETAILMavens!
Our mission is to help you increase your sales so you can pay yourself consistently and get your time and freedom back. Being a store owner can feel lonely at times, but whether you are a brick & mortar or online retail store you belong here! You are not alone.
As a former retail store owner, RETAILMavens founder Cathy Wagner went from near bankrupt, to owning three successful multi-million dollar stores.
Cathy now uses her cutting edge expertise in retail and consumer behavior to help thousands of independent retailers increase sales and improve cash flow using her Sales Breakthrough System.
This channel helps retailers understand the fundamentals of scaling a retail business, and provides resources to support you in all aspects of retail life.
Ready to start growing your retail business? Check these out…
Grow your sales in 4 steps with this free resource: www.retailmavens.com/paycheck
Learn more: RETAILMavens.com
Our mission is to help you increase your sales so you can pay yourself consistently and get your time and freedom back. Being a store owner can feel lonely at times, but whether you are a brick & mortar or online retail store you belong here! You are not alone.
As a former retail store owner, RETAILMavens founder Cathy Wagner went from near bankrupt, to owning three successful multi-million dollar stores.
Cathy now uses her cutting edge expertise in retail and consumer behavior to help thousands of independent retailers increase sales and improve cash flow using her Sales Breakthrough System.
This channel helps retailers understand the fundamentals of scaling a retail business, and provides resources to support you in all aspects of retail life.
Ready to start growing your retail business? Check these out…
Grow your sales in 4 steps with this free resource: www.retailmavens.com/paycheck
Learn more: RETAILMavens.com
How Do I Get Operating Expenses Under Control?
Are you struggling to keep your retail store's operating expenses in check? In this video, we tackle the question every store owner faces: "How do I get my operating expenses under control?"
We'll break down actionable strategies for managing your biggest costs, including inventory, payroll, and rent. Learn how to raise your Initial Markup (IMU), balance your payroll with sales, and negotiate better terms with your landlord.
Don't let operating expenses eat into your profits - watch now to start optimizing your store's financial health!
----------
💰 Free Training: How to increase your sales so you can consistently pay yourself and your staff, with the 4 steps of the Sales Breakthrough System ⇒
www.retailmavens.com/paycheck
----------
🌟 Free Training: Learn how to Maximize Profit and Reduce Overwhelm with the Profit Club Method ⇒ retailmavens.com/maximizeprofit
----------
🤝 Become a Richer Retailer with the RETAILMavens ⇒
www.retailmavens.com/workwithus
----------
📖 Read the full blog post for even more detailed information:
retailmavens.com/how-do-i-get-ope…es-under-control/
----------
🔔 SUBSCRIBE so you don’t miss the cutting edge retail tips, tools and strategies that will help you improve your profits and get better sleep!
----------
We'll break down actionable strategies for managing your biggest costs, including inventory, payroll, and rent. Learn how to raise your Initial Markup (IMU), balance your payroll with sales, and negotiate better terms with your landlord.
Don't let operating expenses eat into your profits - watch now to start optimizing your store's financial health!
----------
💰 Free Training: How to increase your sales so you can consistently pay yourself and your staff, with the 4 steps of the Sales Breakthrough System ⇒
www.retailmavens.com/paycheck
----------
🌟 Free Training: Learn how to Maximize Profit and Reduce Overwhelm with the Profit Club Method ⇒ retailmavens.com/maximizeprofit
----------
🤝 Become a Richer Retailer with the RETAILMavens ⇒
www.retailmavens.com/workwithus
----------
📖 Read the full blog post for even more detailed information:
retailmavens.com/how-do-i-get-ope…es-under-control/
----------
🔔 SUBSCRIBE so you don’t miss the cutting edge retail tips, tools and strategies that will help you improve your profits and get better sleep!
----------
zhlédnutí: 53
Video
Retail Systems for Growth - Where to Start?
zhlédnutí 126Před 14 dny
Cathy answers Janet's question on how to implement effective retail systems to ensure sustainable growth. Learn why financial, inventory, team, and marketing retail systems are crucial for your store's success. Discover practical tips to organize, balance, and optimize each area of your retail business. Join us inside RETAILMavens Coaching to access the Sales Breakthrough System and take contro...
Store Owners: Feel Like You Never Do Enough?
zhlédnutí 101Před měsícem
Store Owners: Feel like you never do enough? If you're always struggling with delegating and feeling like you're doing it all, and yet like you never do enough - this video is for you! Keep watching as retail expert Cathy Donovan Wagner gives you 3 action steps to overcome overwhelm, and get moving forward towards the retail business and life you want. 💰 Free Training: How to increase your sale...
How to Get Rid of Old Inventory to Keep Customers Coming Back
zhlédnutí 257Před měsícem
Retail expert Cathy Donovan Wagner shares how to get rid of old inventory in this quick video made for store owners stuck with a little, or a lot of old inventory - and it's hindering sales and hurting cash flow! Watch for the best strategy to use when you have old inventory that's not moving, and you need to free up cash for new, fresh and better selling inventory! ⭐️ Join us inside our group ...
How to Keep Inventory Looking Fresh for More Sales
zhlédnutí 275Před 2 měsíci
Keeping your store’s inventory looking fresh is key to attracting and retaining customers and. In this video, retail expert Cathy Donovan Wagner share 10 effective strategies to keep your displays dynamic and engaging. Watch the video to learn more about how these tips can enhance your store’s appeal and drive more sales! 💰 Free Training: How to increase your sales so you can consistently pay y...
The Magic Inventory Formula
zhlédnutí 248Před 3 měsíci
Join retail expert Cathy Donovan Wagner as she delves into the myth of the magic inventory formula and discover why there's no one-size-fits-all solution. We'll break down the essential ingredients of effective inventory management, including accurate sales forecasting, balanced inventory levels, and the freshness factor. Plus, learn about YOUR inventory formula, a personalized approach designe...
How Clean Are Your Retail Books?
zhlédnutí 130Před 4 měsíci
So how clean are your retail books? No I'm not talking about the books on your bookshelf - I'm talking about your financials. Your balance sheet, profit & loss statement, your bookkeeping? Is your QuickBooks account a mess? In this video I'll share the emotional and financial consequences of tolerating messy books in your retail business. Want help cleaning up your books? Reach out! 👇 ✅ Apply f...
Should I Order Inventory In Advance vs In Season
zhlédnutí 323Před 4 měsíci
Should I order inventory in advance vs in season? I'm answering this great question in this quick video! For most retail stores it's necessary to order inventory in advance. Watch to learn what I'm recommending to all our clients this year when they're looking at what to order in advance vs in season this year. I also share my top retail 2024 tips when it comes to managing your inventory, and e...
How to Predict Inventory Needs
zhlédnutí 257Před 5 měsíci
In this quick video Cathy Donovan Wagner, retail expert and RETAILMavens founder, shares the best way to predict inventory needs and master inventory management in your retail business. Watch to learn what NOT to do when predicting your inventory needs and the one tool every retail store owner should use, no matter what phase you're in on your retail journey. If you're a retailer looking to ele...
What To Do First in My Retail Store
zhlédnutí 433Před 5 měsíci
What to do first in my retail store to make sure it runs smoothly? In this quick video Cathy Donovan Wagner of RETAILMavens shares what you should focus on first, in order to keep overwhelm and stress at bay. As a retail store owner, you have a lot of things on your plate. There's too much to do so sometimes it can feel overwhelming to figure out where to start - it's all important, right? Yes ...
How to Make Retail Profit?
zhlédnutí 357Před 6 měsíci
Every week, store owners in our community ask a different version of the same question: How do I make more retail profit? It's a question that often comes with an equal measure of aspiration... and frustration. In this quick video, RETAILMavens retail expert Cathy Donovan Wagner explains the biggest mindset shift you'll need to make more profit and how it will guide your actions. If you're a re...
Profiting in the Retail Off-Season
zhlédnutí 304Před 7 měsíci
Are you profiting in the retail off season in your retail business? Join Cathy Donovan Wagner, founder of RETAILMavens, as she unravels the two biggest challenges of the retail off-season: ➡️ Profitability ➡️ Cash Flow Let's look at the difference between fixed expenses and variable expenses and. Don't miss the invitation to Cathy's free training: Calm the Cash Flow Chaos: Create Predictable Pr...
Budget for Retail Profits
zhlédnutí 290Před 7 měsíci
Unlock the secrets to budgeting for retail profit! In this video retail expert Cathy Donovan Wagner, founder of RETAILMavens, shares a 3-step guide to maximize profits and strategically manage your retail business budget. From aligning expenses with sales to implementing the transformative Profit First system, these quick tips is your starting point to financial success. Ready to turn your budg...
Where Should the Money Go: Calm the Cash Flow Chaos
zhlédnutí 243Před 7 měsíci
Have you ever asked "Where should the money go?" If you're feeling the cash flow chaos in your retail store, watch this video to unlock the secret to consistent profits in your retail business! Join Cathy Donovan Wagner, founder of RETAILMavens, as she tackles the common struggle of allocating funds in retail and invites you to discover the transformative solution of Profit First powered by RET...
Strategic Inventory Management: The Freshness Factor
zhlédnutí 236Před 8 měsíci
Unlock the secrets to sales growth and profitability with our latest video on "Strategic Inventory Management: The Freshness Factor." 🍋 Discover the key formula to maintain a dynamic inventory, crucial for boosting sales in your retail business. Learn how to calculate the Freshness Factor, the 80% rule for success, and strategic measures to optimize your inventory. 🚀 Elevate your retail game wi...
How Do I Calculate Profit Margins to Succeed in Retail?
zhlédnutí 959Před 8 měsíci
How Do I Calculate Profit Margins to Succeed in Retail?
The #1 Gift for Valentine's Day - Part 1: Sexual Wellness in Retail
zhlédnutí 121Před 8 měsíci
The #1 Gift for Valentine's Day - Part 1: Sexual Wellness in Retail
Retail POS Info Session - A Deep Dive with Heartland Retail
zhlédnutí 993Před 11 měsíci
Retail POS Info Session - A Deep Dive with Heartland Retail
2 Important Types of Customers in Retail
zhlédnutí 2,2KPřed rokem
2 Important Types of Customers in Retail
The Birthday Event that Grew Sales 10x
zhlédnutí 1,5KPřed 2 lety
The Birthday Event that Grew Sales 10x
How to Get VIP Treatment - From Vendors
zhlédnutí 1,1KPřed 2 lety
How to Get VIP Treatment - From Vendors
The Best 5th Saturday Promotions for Store Owners
zhlédnutí 853Před 2 lety
The Best 5th Saturday Promotions for Store Owners
State of Retail in 2022 - The 5 Es of Retail Success
zhlédnutí 1,1KPřed 2 lety
State of Retail in 2022 - The 5 Es of Retail Success
Hello, thank you very much, for this wisdom you just shared, it really have given me a big insight. Mission accepted we roll out🙏🙌💪.
Cathy, this was super helpful! thank you for your great energy and wisdom!
But what if I AM being consistent about marketing and my sales are still down?
@rathstone a couple of questions: 1) Is your consistent marketing generating traffic but no sales? 2) Is your consistent marketing NOT generating traffic, which means no sales? I ask this because to know how to fix the problem we have to identify what the problem actually is. If your marketing is generating traffic, but you're struggling converting that traffic into sales - you've probably got some leaks in your store's foundations. I have a free class for this problem that you can sign up for here: www.retailmavens.com/paycheck If your marketing isn't generating the traffic for you to convert into sales - then you'll need to fix your marketing. The first step to do that, is to figure out who your ideal customer is, to make sure you're marketing to the right person, in the right place. This is a great video to fix this: czcams.com/video/P-X2X1198Gk/video.html I have more great videos to help you grow sales on my channel as well, so browse the playlists for. more support!
Yes
Why did you stop commenting on some of you’re videos is it because you’re not correct with your opinion
We only turn off the commenting feature when a video is getting higher than usual spam - so far we've only had to do it on one video. I think my time is much better spent responding to questions than deleting spam! 😊
God bless you🤍🥲🩷
😊 thank You for the video ❤
Hello! I would love to set up a one and one call with you, please let know me how to move forward. Thank you.
So I come from a past of...lets just call them "less savory dealings", and I'm here to tell you that the first tip will only stop people that are very new to the concept of shoplifting and are easily spooked because of the affiliated nervousness that commiting a crime for the first time can bring. Once someone has a taste for the craft and has become comfortable doing what they do, they're much less likely to care if you stop them to talk, and will likely even smile to your face and chat you up as though they were your best of friends. This stands doubly true of a person that is gifted with charisma. They may be wearing stolen items and you would never know the difference because of their seemingly relaxed demeanor.
Hi can you answer my question ? I have a Friend and she goes in the selfcheckouts and for example three 40$ product but she scans a 5.99 product 3× for cheaper price. She been doing this a couple of times Does she eventually get in trouble? Do cameras detect this stuff ? Like if this is going on with her couple a month.s. or 1..year she didn't get caught. Will she be ok ? ? What is loss prevention ?? How do they detect you didn't scan the real product and just scanned multiple times a cheaper item.
@@freedom4063 Your friend will eventually get caught. They use detection software on a live video feed to detect mis-scans or items that have not been properly scanned. Even if she were to bypass that software, loss prevention will eventually catch on and begin to build a case against her. Their purpose is twofold, they have plainclothes and uniformed loss prevention officers walking the floor at any given time watching for people exhibiting suspicious behavior. Most of the time you won't even know that they are watching you if they are doing their job right. They also keep tabs on repeat offenders and build evidence against them that the store can use to prosecute them when they inevitably get caught. This means that while you might get away with doing something like that any number of times, eventually the other shoe will fall and they'll track you more aggressively. Just fyi the crime she is committing is called 'Obtaining Property Under False Pretenses' and it's prosecuted just as harshly as Larceny.
Hello Ma. Thank you for all your Teachings. So I tried downloading the Printable pricing price chat. Can you please send a downloadable link
Here you go: www.retailmavenscoaching.com/pricingforprofit/
I tried to download the Profit Pricing Chart. I was taken to your site to buy your online coaching for retailers. I just would like a copy of the profit pricing chart.
The link works on our end: www.retailmavenscoaching.com/pricingforprofit/
Hello Retail Mavens, Ur channel is so informative. Thank you. So in the case of grocery store and FMCG where prices are quite competitive how do I handle that. Elizabeth From Nigeria.
Thanks for watching! Grocery stores requires a different inventory management than other type of retail stores because of the fast turn. You have to be very clear on the type of store/merchandise you'd like to be, and who your ideal customer is, and make sure you're ordering inventory and advertise accordingly. Try to find merchandise with higher markup to incorporate to bring up your margins. If you stick to lower margin goods you'll need to rely on volume and fast turn in order to be profitable.
22 is my daughters fav song from Red... just signed lease for greeting card/gift store!!! Super excited so binge watching your videos!!!
Woohoo! Congratulations!
Thank you Jesus
How would start own a successful retail sporting goods store.
There are some helpful tips in this video, and check out the other videos on our channel for tips in specific areas of running a successful store!
Amazing channel, your videos are very knowledgeable. Question: I'm looking for more info on the interior design process for retail.
Thank you! For merchandising/design tips, check out Windows Matter. Amy Meadows is amazing - tell her RETAILMavens sent you!
Love your videos ..I'm learning a lot.thank you.
Thanks for being here!
Thanks! This is great. But now tell me HOW to track my markdowns. When the sale is made and I credit Sales and debit cash what account do I debit for the markdown?
By taking your markdowns on the line item, it will automatically be tracked to the item. So when you run a sales report by class, your POS should total up the sales and markdowns for each class. This is how you'll be able to see which classes are more profitable and which ones are costing you money.
Watch from 4:10 sec. Thanks
I know this is an old video, but I would like to start a bakery supplies wholesaling company but where/how do I find suppliers?
This is definitely outside of my area of retail expertise, but you'll be looking for manufacturers/growers, so start locally by reaching out to suppliers, then connect with any industry associations (American Bakers Association (ABA), Retail Bakers of America (RBA), or International Baking Industry Exposition (IBIE)) might be a good place to start. Good luck!
Hi can you help me?
Hi there! We'd sure like to try! Send us an email to clientcare@retailmavens.com and tell us a bit more about your store!
Thank you! Are you still in business?
We sure are! Celebrating 25 years this year!
I never been soo much validated like this 😂😂 i thought its only happening to me, all these problems, all these worries. My god, im so glad i found this channel
It's not just you, you are not alone! ❤
Hii all am from Sri Lanka. We do have GI certified Ceylon Cinnamon for sale. Is there anyone interested ?
What a beautiful nail color!
Hi! This video is awesome! Thank you so much. How could I get some help from you to plan my drapery store? Looking forward to hearing from you. Kind regards.
Hi @DayanaLimonte I'm glad you found it helpful! The quickest way is to apply for the New Store version of our Profit Club program, just make sure you select "brand new or about to open" on the top obstacle question: www.retailmavens.com/explore If you'd like more information about the method we use inside Profit Club first (The Profit Roadmap), you can watch my free class on it here and then apply: retailmavens.com/maximizeprofit If you qualify you'll be able to book a call with our retail expert who can explain how the new store version of this program works! Looking forward to seeing your application! 😊👏
so lucky to seeing your video Mrs! Adding our knowledge as a relationship builder✨ Keep sharing mrs❤
I took over my mums business 3 years ago which she had let go because of the crisis we had. I live in the Canary Islands, Lanzarote. I have been doing the business online and have a warehouse set up as a shop with appointments only as I cant open it to the public as a shop.. I also work full time in the evening in a bar to pay my personal expenses (rent, food, petrol etc). I want to be able to open a physical shop later in this year but the thought of trying to figure out what money I should put towards it and inventory, what I need to know before opening the shop etc scares me quite a bit. As leaving my job to open the shop, worries me if it fails and if I should just stick to what im doing now. But I would love to leave my job and do this full time. Is there any advice you could give me? Also thank you for all your videos, they are amazing and have so much information. Much appreciated! Xx
Congratulations on adapting and making it work! I'd suggest you watch my free training on the four areas you need to understand in order to run a successful retail store: www.retailmavens.com/paycheck
@@retailmavens thank you! I will join one day this week 🤞🏻😘
Thank you!
Mission accepted
thank you for your clear presentation. you are lovely
Hi, can you explain wssi
A customer was bothering me at work and I got in trouble yesterday at work for reporting it 1:39
Solid advice on planning for and implementing donations.
Put Profit first, debit the amount to an account you don’t see everyday 😮 Thank you 👍😊
She is right.
At an Old Navy store a few years ago, a clerk went overboard with that forced small talk nonsense. He wouldn’t accept “just looking “ for an answer and proceeded to follow me around the store. I had a few sweaters in my hands but it got so creepy I had to drop them and walk out. Never going back.
Sales people are there to mainstream your needs, purchases to show you possibilities for what you said you wanted. We are really not interested in your personal life, but just being polite. Never say "can I help you?" as they may just say no, so that's why the sales person comes over and just talks pleasantries. Also, we come over to make sure you don't steal anything. I would give customers discounts if they hemmed & hawed and offer gift wrapping for free.
Scripted people do not LISTEN when the customer asks the retail sales assistant a question...respond accordingly
Absolutely hate store greeters, as I come in the door I am mentally going through my shopping list__ then comes the mental wrecking ball! Your not my friend, I don't want you digging into my weekend past or future, If I want help I appreciate you answering my questions, but wait till I ask.
I sell cars for a living, some of these tips translate.
I hate hearing make sure you subscribe..etc. at the beginning of a video. Very rude and the answer is NO.
Her example of an open ended question was not an open ended question
I've been in retail for 30+ years. I had a customer tell me he was offended because I told him how much his screens would be to get repaired then he asked if I was telling him because I thought he couldn't afford it. I was so shocked he said that, that I forgot to laugh LOL. He went on a rant that I don't even remember then I thanked him very nicely for his "lesson".. BTW.. He paid over $600 for the screens to get resereened and getting them made new would have been cheaper but he didn't want to save money I guess.
Not good for me either....
I do not want a conversation in the store or domeone lingering around me straightening stuff. All i want is, "let me know if you need some help". If i get badgered i will leave the store.
I hate walking into a store and hearing an unseen, uncaring voice sing out the generic phrase "Welcome in!"
There are retail businesses who don't need the sale and you cannot give them the money and you cannot leave soon enough for them; I could name a few.
Open ended questions - You're creepy as fuck - just stay away & I'll contact you IF I need assistance.
I have to say, I am huge on customer service, I’ve worked all kinds of fields of it, the CSRs that follow and straighten shelves ALWAYS make me feel like they are watching for loss prevention and makes me want to immediately leave.